• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • I

    IBM

    IBM DevOps, Cloud, and Agile Foundations

    Skills you'll gain: User Story, Cloud Infrastructure, Cloud Platforms, Agile Software Development, Scrum (Software Development), Agile Methodology, Cloud Computing, Cloud Computing Architecture, Kanban Principles, DevOps, Backlogs, Cloud Services, Cloud Development, Cloud Deployment, Sprint Retrospectives, Cloud Security, Cloud-Native Computing, Devops Tools, Continuous Integration, CI/CD

    4.7 stars, 14K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (14K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • G

    Google

    Introduction to AI

    Skills you'll gain: Generative AI, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, Model Training, Machine Learning, Innovation, Critical Thinking

    4.8 stars, 13K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (13K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Meta

    Social Media Management

    Skills you'll gain: Social Media Management, Social Media Content, Social Media, Social Media Marketing, Instagram, Social Media Strategy, Content Creation, Content Performance Analysis, Content Scheduling, Social Media Analytics, Drive Engagement, Generative AI Agents, Web Presence, Brand Strategy, Content Marketing, Content Management, Branding, Performance Analysis, Content Strategy, Customer Engagement

    4.8 stars, 6K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (6K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Meta

    Meta React Native

    Skills you'll gain: React Native, Jest (JavaScript Testing Framework), User Research, Version Control, GitHub, UI/UX Research, Usability Testing, Git (Version Control System), Restful API, Unix Commands, Persona (User Experience), Interaction Design, User Experience Design, SQL, User Interface and User Experience (UI/UX) Design, Command-Line Interface, Mobile Development, React.js, Web Development Tools, Javascript

    4.6 stars, 11K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (11K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • I

    IBM

    IBM Product Manager

    Skills you'll gain: AI Product Strategy, User Story, Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Agile Software Development, Scrum (Software Development), Product Roadmaps, Agile Methodology, Kanban Principles, Responsible AI, Generative AI, Backlogs, Product Planning, ChatGPT, Registration, Leadership

    4.7 stars, 4.6K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (4.6K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job ready
    Job ready
    Status: Free trial
    Free trial
  • V

    Vanderbilt University

    AI Agents with Model Context Protocol

    Skills you'll gain: Claude Code, Prompt Engineering, Model Context Protocol, ChatGPT, Anthropic Claude, Prompt Patterns, Token Optimization, AI Workflows, Prompt Engineering Tools, Generative AI Agents, Multimodal Prompts, Agentic Workflows, AI Orchestration, AI Enablement, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), AI Security, Agentic systems, AI Product Strategy, AI Personalization

    4.8 stars, 8.3K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (8.3K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Peking University

    Chinese for Beginners

    Skills you'll gain: Language Learning, Vocabulary, Oral Expression, Oral Comprehension, Virtual Reality, Grammar, Communication

    4.8 stars, 20K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (20K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • P

    Pontificia Universidad Católica de Chile

    Gestión Empresarial Exitosa para Pymes

    Skills you'll gain: Entrepreneurship, Management Accounting, People Management, Business Management, Human Resources Management and Planning, Marketing, People Development, Accounting, Staff Management, Marketing Strategies, Value Propositions, Financial Management, Customer experience improvement, Financial Analysis, Innovation, Finance, Business Strategy, Recruitment, Persona (User Experience)

    4.8 stars, 5.5K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (5.5K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • D

    DeepLearning.AI

    Generative AI for Everyone

    Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Large Language Modeling, AI literacy, Data Ethics, AI Enablement, LLM Application, AI Product Strategy, Artificial Intelligence, Retrieval-Augmented Generation, Business Process Automation, Automation, Cloud Applications

    4.8 stars, 5.3K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (5.3K) · Beginner · Course · 1 - 4 Weeks

    Status: Top AI program
    Top AI program
    Category: Preview
    Preview
  • G

    Google

    Prepare Data for Exploration

    Skills you'll gain: Data Ethics, File Management, Data Security, Google Sheets, Databases, Data Access, Data Quality, Data Collection, SQL, Data Import/Export, Metadata Management, Unstructured Data

    4.8 stars, 23K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (23K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Preparing for Google Cloud Certification: Cloud Architect

    Skills you'll gain: Identity and Access Management, Kubernetes, Cloud Infrastructure, Google Cloud Platform, Prompt Engineering, Application Deployment, Containerization, Prompt Engineering Tools, Infrastructure As A Service (IaaS), Cloud Deployment, Infrastructure Architecture, Cloud Computing Architecture, Cloud Computing, Cloud Solutions, Prompt Patterns, Virtual Machines, CI/CD, Cloud-Native Computing, AI literacy, Generative AI

    4.7 stars, 62K reviews, Intermediate, Professional Certificate, 3 - 6 Months

    ★ 4.7 (62K) · Intermediate · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • I

    IBM

    Generative AI for Business Intelligence (BI) Analysts

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Interactive Data Visualization, Business Intelligence, ChatGPT, Business Intelligence Software, Data Presentation, Infographics, Dashboard Creation, LLM Application, AI literacy, Model Evaluation, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Responsible AI, Augmented and Virtual Reality (AR/VR), Data Analysis, Data Visualization

    4.7 stars, 12K reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
1…575859…834

In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • IBM DevOps, Cloud, and Agile Foundations: IBM
  • Introduction to AI: Google
  • Social Media Management: Meta
  • Meta React Native: Meta
  • IBM Product Manager: IBM
  • AI Agents with Model Context Protocol: Vanderbilt University
  • Chinese for Beginners: Peking University
  • Gestión Empresarial Exitosa para Pymes: Pontificia Universidad Católica de Chile
  • Generative AI for Everyone: DeepLearning.AI
  • Prepare Data for Exploration: Google

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok