
Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, AI Workflows, Calendar Management, Prompt Engineering, Customer Service, Customer Inquiries, Customer Communications Management, Scheduling, Dental Care, Greeting Customers
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Usability Testing, User Acceptance Testing (UAT), Surveys, Software Testing, Human Computer Interaction, User Research, UI/UX Research, User Experience Design, Software Quality (SQA/SQC), Web Content Accessibility Guidelines
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Feedback, Customer Insights, Customer Analysis, Analysis, Social Media, Cloud Applications
Beginner · Guided Project · Less Than 2 Hours

Fred Hutchinson Cancer Center
Skills you'll gain: Responsible AI, AI Enablement, Artificial Intelligence, AI Product Strategy, Leadership, Artificial Intelligence and Machine Learning (AI/ML), Ethical Standards And Conduct, LLM Application, Generative AI, Decision Making
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Drive Engagement, Trustworthiness, Organizational Development, Safety Culture, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Management, Social Media Marketing, Business Requirements, Automation, Drive Engagement, Customer Service, Brand Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Education Software and Technology, Digital pedagogy, Content Management
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Power BI, Data Literacy, Strategic Decision-Making, Interactive Data Visualization, Tableau Software, Storytelling, Management Reporting, Data-Driven Decision-Making, Business Intelligence, User Feedback, Data Visualization, Data Visualization Software, Presentations, Constructive Feedback, Analytics, Customer Insights, Data Structures
Intermediate · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Vibrations, Control Systems, Systems Engineering, Mathematical Modeling, Simulation and Simulation Software, Engineering Analysis, Safety Assurance, Torque (Physics)
Advanced · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: LLM Application, LangChain, Responsible AI, Large Language Modeling, Model Deployment, OpenAI, Data Preprocessing, Hugging Face, Model Evaluation, Transfer Learning, Supervised Learning, Reinforcement Learning
Beginner · Course · 1 - 4 Weeks