
Arizona State University
Skills you'll gain: Business Communication, Peer Review, Travel Arrangements, Communication, Spanish Language, Verbal Communication Skills, Oral Expression, Language Competency, Greeting Customers, Oral Comprehension, Rapport Building, Language Learning, Constructive Feedback, Presentations, Video Production
★ 4 (8) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Usability Testing, Usability, Figma (Design Software), Responsive Web Design, User Experience Design, Interaction Design, User Experience, UI/UX Research, Prototyping, User Interface and User Experience (UI/UX) Design, Software Design Documents, Design Specifications, Mockups, User Interface (UI) Design, UI Components, Technical Documentation, Animations
★ 5 (7) · Intermediate · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Sales Presentation, Fundraising, Growth Strategies, Product Marketing, Customer Acquisition Management, Commercialization, Product Development, Market Opportunities, Business Planning, Market Research, Presentations, Entrepreneurial Finance, Business Strategy, Persona Development, Market Analysis, Customer Insights, User Research
★ 4.6 (9) · Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Video Production, Grammar, Developing Training Materials
★ 4.5 (11) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Generative AI, No-Code Development, Prompt Engineering Tools, AI literacy, LLM Application, Personalized Campaigns, Prompt Engineering, Application Development, Social Media Campaigns, Marketing Automation, ChatGPT, Social Media Content, Content Development and Management, Automation
★ 4 (21) · Beginner · Guided Project · Less Than 2 Hours

Commonwealth Education Trust
Skills you'll gain: Lesson Planning, Teaching, Instructing, Pedagogy, Planning, Education and Training, Professional Development, Peer Review, Constructive Feedback, Instructional Strategies, Human Learning, Portfolio Management, Growth Mindedness, Rapport Building, Collaboration
★ 4.2 (18) · Mixed · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Full Cycle Recruitment, Recruitment, Recruitment Strategies, Talent Acquisition, Drive Engagement, Talent Recruitment, Brand Loyalty, Interviewing Skills, Customer Engagement, Branding, Brand Awareness, Customer experience improvement, Constructive Feedback, Customer experience strategy (CX), Customer Service, Customer Advocacy, Personalized Service, Relationship Building
★ 4.5 (11) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Retail Sales, Verbal Communication Skills, Service Recovery
★ 4.9 (10) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation
★ 4.1 (7) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
★ 4.8 (62) · Beginner · Specialization · 3 - 6 Months

Simplilearn
Skills you'll gain: Email Marketing, Email Automation, Target Audience, Lead Generation, Marketing Automation, Newsletters, Digital Marketing Tools, Campaign Management, Driving engagement, Promotional Strategies, Marketing Materials, Customer Relationship Management (CRM) Software, Account Management, Customer Engagement, Brand Loyalty, Sales, Growth Strategies, Automation, Law, Regulation, and Compliance
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Insights, AI Personalization, Customer Analysis, Customer experience strategy (CX), Generative AI, User Feedback, Customer experience improvement, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks