Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Technical Analysis, Market Trend, Trend Analysis, Financial Market, Market Data, Portfolio Risk, Financial Trading, Portfolio Management, Risk Management, Financial Forecasting, Market Dynamics, Market Liquidity, Real Time Data, Financial Analysis, Market Analysis, Investment Management, Risk Analysis, Graphing, Verification And Validation, Probability & Statistics
Beginner · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Azure Active Directory, Microsoft Azure, Cyber Security Policies, Cloud Security, Firewall, Cyber Attacks, Cybersecurity, Malware Protection, Cyber Threat Intelligence, Identity and Access Management, Network Security, Endpoint Detection and Response, Threat Management, Endpoint Security, Security Information and Event Management (SIEM), Threat Detection, Security Controls, Intrusion Detection and Prevention, Event Management
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Digital Transformation, Customer experience strategy (CX), Business Transformation, Data-Driven Decision-Making, Internet Of Things, Cloud Computing, Automation, Cloud Storage, Business Analytics, Technology Strategies, Data Ethics, Cloud Infrastructure, Customer Insights, AI Personalization, Business Process Automation, Emerging Technologies, Responsible AI, Business Modeling, Cybersecurity, Law, Regulation, and Compliance
Beginner · Course · 1 - 3 Months

Skills you'll gain: 3D Modeling, Unreal Engine, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Design Software, Wireframing, Data Import/Export
Mixed · Course · 1 - 4 Weeks
MathWorks
Skills you'll gain: Plot (Graphics), Scripting, Matlab, Data Manipulation, Mathematical Modeling, Data Analysis, Data Visualization, Statistical Methods, Data Visualization Software, Descriptive Statistics, Interactive Data Visualization, Data Access, Data Presentation, File I/O, Exploratory Data Analysis, Data Mapping, Data Cleansing, File Management, Technical Communication
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Kubernetes, Cloud-Native Computing, Command-Line Interface, Cloud Computing Architecture
Mixed · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Financial Analysis, Case Studies, New Business Development, Entrepreneurship, Financial Statements, Marketing Planning, Human Resources Management and Planning, Human Capital, Human Resources, Marketing Strategies, Marketing, Strategic Marketing, Competitive Analysis, Business Development, Growth Strategies, Ideation, Business Analysis, Business Management, Business Administration, Organizational Structure
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Program Evaluation, Health Assessment, Health Policy, Policy Development, Health Systems, Data Collection, Record Keeping, Utilization Management, Community Health, Maternal Health, Data Quality, Research Design, Child Health
Mixed · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Relationship Building, Customer Data Management, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Data-Driven Marketing, Customer Analysis, Marketing Strategies, Marketing Budgets, Return On Investment, Growth Strategies, Equities, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud-Native Computing, Cloud Applications, Cloud Development, API Gateway, Cloud API, Google Cloud Platform, Application Programming Interface (API), Cloud-Based Integration, Authentications, Serverless Computing, Identity and Access Management, API Design, Event-Driven Programming, Node.JS, Authorization (Computing)
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Cloud Infrastructure, Cloud Security, Database Management, Cloud Services, Databases, Amazon S3, Cloud Computing, Cloud Management, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Cloud Storage, AWS Identity and Access Management (IAM), Data Storage, System Monitoring, Amazon DynamoDB, Solution Architecture
Beginner · Course · 1 - 4 Weeks