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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • Status: Free Trial
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    Coursera

    Generative AI for Keyword Research

    Skills you'll gain: Keyword Research, Search Engine Optimization, Generative AI, AI Integrations

    4.6
    Rating, 4.6 out of 5 stars
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    39 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Siemens

    Expedite – Skills for Industry: Industry Foundations

    Skills you'll gain: Product Lifecycle Management, Digital Transformation, Customer experience improvement, Business Communication, Business Acumen, Cost Benefit Analysis, Financial Acumen, Customer Relationship Building, Stakeholder Communications, Cross-Functional Collaboration, Innovation, Strategic Decision-Making

    5
    Rating, 5 out of 5 stars
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    6 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
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    Coursera

    Mastering HCM: Oracle Fusion & Dayforce Essentials

    Skills you'll gain: Dayforce (HCM Software), HR Tech, Human Resources Software, Human Resource Strategy, Human Resources Information System (HRIS), Role-Based Access Control (RBAC), Human Resources, Regulatory Compliance, Compliance Management, Compliance Reporting, Human Resources Management and Planning, Payroll, Data Architecture, Data Flow Diagrams (DFDs), Human Capital, Workforce Planning, Systems Analysis, Benefits Administration, Business Strategy, Analytics

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Microsoft

    Multimodal and cross-modal AI integrations

    Skills you'll gain: Multimodal Prompts, Prompt Engineering, AI Orchestration, AI Workflows, Generative AI, AI Integrations, Microsoft Azure, OpenAI API, Prompt Patterns, Image Analysis, Artificial Intelligence, Computer Vision, Model Optimization

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Skillshare

    Leadership: Retain High Performers & Grow Team Talent

    Skills you'll gain: Employee Retention, Team Performance Management, Team Motivation, Talent Management, Drive Engagement, Team Building, People Development, Teamwork, Employee Engagement, Strategic Leadership, Motivational Skills, Constructive Feedback, Leadership Development, Performance Management, Recognizing Others, Team Collaboration, Team Leadership, Collaboration, Workforce Development, Workplace inclusivity

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    Illinois Tech

    Introduction to Contemporary Operating Systems and Hardware 1c

    Skills you'll gain: Virtualization, Cloud Computing, Virtualization and Virtual Machines, Cloud Computing Architecture, Virtual Machines, Cloud Services, Computing Platforms, Cloud Platforms, Cloud Infrastructure, Display Devices, Computer Hardware, Operating Systems, Computer Displays, VPN Clients, Containerization, Wireless Networks

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
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    22 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    John Wiley & Sons

    Change Management and Organizational Transformation

    Skills you'll gain: Organizational Change, Business Transformation, Mergers & Acquisitions, Change Management, Organizational Development, Digital Transformation, Culture Transformation, Agile Methodology, Scaled Agile Framework, Adaptability, Organizational Leadership, Organizational Strategy, Business Leadership, Organizational Effectiveness, Strategic Planning, Technology Strategies, Organizational Structure, Innovation, Leadership, Business Strategy

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    Alignor

    Diversity Leadership for Everyone

    Skills you'll gain: Influencing, Overcoming Objections, Active Listening, Conflict Management, Diversity Awareness, Teamwork, Collaboration, Diversity Training, Diversity and Inclusion, Cultural Diversity, Tactfulness, Verbal Communication Skills, Interpersonal Communications, Constructive Feedback, Team Leadership, Diversity Equity and Inclusion Initiatives, Stakeholder Engagement, Stakeholder Communications, Assertiveness, Persuasive Communication

    3.7
    Rating, 3.7 out of 5 stars
    ·
    16 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
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    ESADE Business and Law School

    Modelos de empresa familiar: del capitán al grupo inversor

    Skills you'll gain: Succession Planning, Business Modeling, Organizational Structure, Business Management, Systems Thinking, Storytelling, Business Leadership, Business Strategy, Wealth Management, Organizational Change, Governance

    4.7
    Rating, 4.7 out of 5 stars
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    57 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Cisco Learning and Certifications

    Implementing Basic BGP

    Skills you'll gain: Open Shortest Path First (OSPF), Network Support

    Beginner · Course · 1 - 3 Months

  • Status: Preview
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    Tencent Cloud

    Tencent Cloud Solutions Architect Professional

    Skills you'll gain: Cloud Computing Architecture, Hybrid Cloud Computing, Cloud-Native Computing, Cloud Computing, Cloud Platforms, Cloud Solutions, Serverless Computing, Solution Architecture, Private Cloud, Cloud Infrastructure, Cloud Services, Data Migration, Software Architecture, Big Data, Cloud Security, Infrastructure Architecture, Systems Architecture, Security Management, Microservices, DevOps

    4.4
    Rating, 4.4 out of 5 stars
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    14 reviews

    Advanced · Course · 3 - 6 Months

  • Status: Free Trial
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    Illinois Tech

    Transformational Leadership in a Tech-Driven Marketplace

    Skills you'll gain: Culture Transformation, Innovation, Organizational Change, Business Transformation, Strategic Leadership, Strategic Planning, Change Management, Organizational Leadership, Business Strategies, Organizational Development, Leadership and Management, Organizational Strategy, Communication, Organizational Structure, Business Planning, Competitive Analysis, Business Writing, Leadership, Business Analysis, Financial Analysis

    Build toward a degree

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular service design courses

  • Generative AI for Keyword Research: Coursera
  • Expedite – Skills for Industry: Industry Foundations: Siemens
  • Mastering HCM: Oracle Fusion & Dayforce Essentials: Coursera
  • Multimodal and cross-modal AI integrations: Microsoft
  • Leadership: Retain High Performers & Grow Team Talent: Skillshare
  • Introduction to Contemporary Operating Systems and Hardware 1c: Illinois Tech
  • Change Management and Organizational Transformation: John Wiley & Sons
  • Diversity Leadership for Everyone: Alignor
  • Modelos de empresa familiar: del capitán al grupo inversor: ESADE Business and Law School
  • Implementing Basic BGP: Cisco Learning and Certifications

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