IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Illinois Tech
Skills you'll gain: Culture Transformation, Innovation, Organizational Change, Business Transformation, Strategic Leadership, Strategic Planning, Change Management, Organizational Leadership, Business Strategies, Organizational Development, Leadership and Management, Organizational Strategy, Communication, Organizational Structure, Business Planning, Competitive Analysis, Business Writing, Leadership, Business Analysis, Financial Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Wireless Networks, Network Planning And Design, Cloud Management, Network Infrastructure, Network Architecture, Networking Hardware, General Networking, Identity and Access Management, Network Monitoring, Network Troubleshooting, System Configuration, Role-Based Access Control (RBAC), Capacity Management, User Accounts
Intermediate · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Cloud Computing, Cloud Computing Architecture, Cloud Services, Cloud Platforms, Cloud Development, Cloud Security, Cloud Applications, Cloud Infrastructure, Cloud Management, Cloud Deployment, Scalability
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Usability Testing, Usability, Surveys, Software Testing, Survey Creation, User Research, UI/UX Research, User Experience Design, Software Quality (SQA/SQC), Web Content Accessibility Guidelines
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Copywriting, Persuasive Communication, Writing, Business Writing, Marketing Materials, Content Creation, Content Marketing, Value Propositions, Social Media Content, Target Audience
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Package and Software Management, Code Review, Open Source Technology, Code Reusability, GitHub, Scientific Methods, Software Documentation, Science and Research, Technical Documentation, Informatics, Software Versioning, R (Software), Data Analysis, Programming Principles, R Programming, Git (Version Control System), Integrated Development Environments
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Assessments, Vulnerability Scanning, Exploitation techniques, Cyber Security Assessment, Unix, Security Testing, Network Security, Cybersecurity, Information Systems Security, Cyber Attacks, Network Analysis, Web Applications, Test Tools, Virtual Machines
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: A/B Testing, Data-Driven Decision-Making, Statistical Methods, Statistical Hypothesis Testing, Analytics, Statistics, Estimation, Decision Making, Data Analysis, Statistical Inference, Statistical Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Investments, Market Dynamics, Financial Services, Investment Management, Equities, Financial Market, Securities (Finance), Wealth Management, Due Diligence, Market Data, General Finance, Market Trend, Portfolio Management, Artificial Intelligence, Capital Markets, Responsible AI, Risking, Research, Risk Management, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Constructive Feedback, Public Speaking, Verbal Communication Skills, Communication Strategies, Driving engagement, Communication, Non-Verbal Communication, Self-Awareness, Goal Setting, Stress Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Model Optimization, Model Evaluation, Scikit Learn (Machine Learning Library), Regression Analysis, Fine-tuning, Applied Machine Learning, Machine Learning, Data Analysis
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Cloud Platform, Product Support, Help Desk Support, Service Level, Technical Support and Services, Technical Support, Cloud Services, Service Management, Technical Communication, Identity and Access Management, File Management, Problem Management, Issue Tracking, Incident Management, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks