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  • Customer Relationship Building

Results for "customer relationship building"


  • C

    Coursera

    Manage Customer Journeys in HubSpot

    Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Customer Retention, Record Keeping, MarTech, Data Entry, Journey Mapping, Data Maintenance

    Beginner · Course · 1 - 4 Weeks

  • C

    CVS Health

    Interacting with Customers

    Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media, Communication, Time Management

    ★ 4.6 (87) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Sync CRM & ESP

    Skills you'll gain: Email Marketing, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Data Management, Customer Relationship Management, Marketing Automation, Customer Analysis, Driving engagement, Marketing Strategies, Data-Driven Marketing, Consolidation, Marketing Analytics, Email Automation, Data Integration, Workflow Management

    Beginner · Course · 1 - 4 Weeks

  • S

    SAP

    SAP Customer Engagement and Discovery

    Skills you'll gain: Stakeholder Engagement, Journey Mapping, Stakeholder Management, Customer Engagement, Consultative Approaches, Stakeholder Communications, Agile Methodology, Stakeholder Analysis, Requirements Elicitation, SAP Applications, SAP S/4HANA, Customer Analysis, Technical Consulting, Customer Insights, Consulting, Process Analysis, Solution Design, Business Analysis, Project Management, Business Requirements

    ★ 4.7 (127) · Beginner · Course · 1 - 3 Months

  • R

    Rice University

    Relationship Management

    Skills you'll gain: Conflict Management, Professional Networking, Employee Coaching, Meeting Facilitation, Relationship Management, Relationship Building, Communication Strategies, Communication, Mentorship, Active Listening, Interpersonal Communications, Verbal Communication Skills, People Management, Constructive Feedback, Influencing, Rapport Building, Coaching, People Development, Collaboration, Leadership

    ★ 4.7 (429) · Advanced · Course · 1 - 3 Months

  • M

    Macquarie University

    Marketing analytics: Know your customers

    Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Insights, Digital Media Strategy, Data-Driven Marketing, Marketing Effectiveness, Digital Marketing, Customer Data Management, Digital Analysis, Marketing Strategies, Social Media Marketing, Customer Engagement, Customer experience strategy (CX), Predictive Analytics, Analytics, Data Analysis Software, Consumer Behaviour, Big Data, Data Integration, Data Analysis

    ★ 4.7 (462) · Beginner · Course · 1 - 3 Months

  • U

    University of Virginia Darden School Foundation

    Customer Service in the Age of Generative AI

    Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Performance Analysis, Performance Improvement

    ★ 4.4 (35) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Maryland, College Park

    Selecting the Right Customer & Channel

    Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Brand Loyalty, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Customer Data Management, B2B Sales, Target Market, Operating Cost, Analytics, Strategic Decision-Making

    ★ 4.8 (6) · Beginner · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    Converting Users Into Brand Advocates And Champions

    Skills you'll gain: Customer Advocacy, Brand Loyalty, Discussion Facilitation, Competitive Analysis, Loyalty Programs, Customer Engagement, Advocacy, Driving engagement, Brand Strategy, Thought Leadership, Customer Retention, Promotional Strategies

    Mixed · Course · 1 - 3 Months

  • P

    Packt

    Building a Strong Business Foundation

    Skills you'll gain: Business Modeling, Value Propositions, Business Planning, Customer Analysis, Target Market, User Research, Target Audience, Marketing, Marketing Planning, Financial Management, Marketing Strategies, Entrepreneurship, Customer Insights, Email Marketing, Business Development, Social Media Marketing, Interviewing Skills, Social Media, Product Improvement, Search Engine Optimization

    Beginner · Course · 1 - 3 Months

  • K

    Kennesaw State University

    Customer Centricity as Competitive Advantage - Jagdish Sheth

    Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Advocacy, Customer Insights, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Strategic Marketing, Consumer Behaviour, Culture Transformation, Market Share

    ★ 4.7 (53) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Segment Customers, Boost Profitability

    Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Insights, Marketing Effectiveness, Data-Driven Marketing, Marketing Budgets, Spreadsheet Software, Return On Investment, Customer Relationship Management, Customer Retention, Marketing Strategies, Target Audience, Data-Driven Decision-Making, Data Transformation, Growth Strategies

    Beginner · Course · 1 - 4 Weeks

1…678…623

In summary, here are 10 of our most popular customer relationship building courses

  • Manage Customer Journeys in HubSpot: Coursera
  • Interacting with Customers: CVS Health
  • Sync CRM & ESP: Coursera
  • SAP Customer Engagement and Discovery: SAP
  • Relationship Management : Rice University
  • Marketing analytics: Know your customers: Macquarie University
  • Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation
  • Selecting the Right Customer & Channel : University of Maryland, College Park
  • Converting Users Into Brand Advocates And Champions: Alex Genadinik
  • Building a Strong Business Foundation: Packt

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