• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Empathy Emotional Intelligence

Results for "empathy & emotional intelligence"


  • Status: Preview
    Preview
    Y

    Yale University

    Managing Emotions in Times of Uncertainty & Stress

    Skills you'll gain: Empathy & Emotional Intelligence, Student Support and Services, Working With Children, Personal Development, Stress Management, Cultural Responsiveness, Empathy, Recognizing Others, Self-Awareness, Cognitive flexibility, Relationship Building

    4.8
    Rating, 4.8 out of 5 stars
    ·
    4K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Empathy In Customer Service To Make Customers Feed Cared For

    Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Strategic Leadership: Visionary Skills for Success

    Skills you'll gain: Strategic Leadership, Business Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Communication Strategies, Visionary, Leadership Development, Decision Making, Communication, Executive Presence, Culture Transformation, Leadership and Management, Strategic Decision-Making, Organizational Strategy, Emotional Intelligence, Empathy & Emotional Intelligence, Negotiation, Empathy

    Intermediate · Course · 1 - 4 Weeks

  • A

    Alfaisal University | KLD

    الذكاء العاطفي | Emotional Intelligence

    Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Personal Development, Personal Attributes, Social Skills, Self-Awareness, Empathy, Relationship Building

    4.8
    Rating, 4.8 out of 5 stars
    ·
    407 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    O

    O.P. Jindal Global University

    Artificial Intelligence

    Skills you'll gain: Computational Logic, Machine Learning Algorithms, Classification Algorithms, Natural Language Processing, Artificial Intelligence, Agentic systems, AI literacy, Machine Learning Methods, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Decision Support Systems, Bayesian Network, Complex Problem Solving, Probability & Statistics, Algorithms

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
    ·
    10 reviews

    Mixed · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Insights On Stress & Anxiety From Dr. Lisa Feldman Barrett

    Skills you'll gain: Emotional Intelligence, Stress Management, Mental Health, Biology, Physiology, Psychology, Research, Science and Research

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Geneva

    Développement psychologique de l'enfant

    Skills you'll gain: Child Development, Infant Care, Childhood Education and Development, Self-Awareness, Child Welfare, Human Development, Emotional Intelligence, Personal Development, Parent Communication, Working With Children, Self-Discipline, Psychology, Social Skills, Empathy, Recognizing Others, Creativity

    4.9
    Rating, 4.9 out of 5 stars
    ·
    812 reviews

    Beginner · Course · 1 - 3 Months

  • U

    Universidades Anáhuac

    Liderazgo efectivo y colaboración con inteligencia emocional

    Skills you'll gain: Team Building, Empathy & Emotional Intelligence, Emotional Intelligence, Team Collaboration, Team Management, Personal Development, Team Leadership, Team Performance Management, Organizational Leadership, Teamwork, Staff Management, Collaboration, Team Motivation, Professional Development, Personal Attributes, Productivity, Leadership, Motivational Skills, Overcoming Obstacles, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    76 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Empathic AI Communication, Trust & Ethical Use

    Skills you'll gain: UI/UX Research, User Research, Empathy, De-escalation Techniques, Active Listening, Responsible AI, Data Sharing, User Experience, Verbal Communication Skills, ChatGPT, Interpersonal Communications, AI literacy, Anthropic Claude, Data Ethics, Consumer Behaviour, Prompt Engineering, Strategic Decision-Making, Information Privacy, Trustworthiness, Mitigation

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Artificial Intelligence Essentials

    Skills you'll gain: Agentic systems, Artificial Intelligence, Algorithms, AI literacy, Python Programming, Responsible AI

    4.3
    Rating, 4.3 out of 5 stars
    ·
    42 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Empathic AI Communication and Analysis

    Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Organizational Development, Customer Complaint Resolution, AI literacy, Quality Assessment, Knowledge Transfer, Active Listening, ChatGPT, Communication, AI Workflows, Customer Analysis, Customer and Client Support, Quality Improvement, Customer Support, Content Performance Analysis, Independent Thinking

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Madecraft

    Human-Centered Leadership

    Skills you'll gain: Workplace Bullying Intervention, Drive Engagement, Empathy, Self-Awareness, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Composure, Accountability Frameworks, Active Listening, Diversity and Inclusion, Compassion, Personal Development, Empathy & Emotional Intelligence, Recognizing Others, Intercultural Competence, Personal Integrity, Emotional Intelligence, Leadership Development, Employee Engagement, Business Leadership

    Beginner · Specialization · 3 - 6 Months

1…678…441

In summary, here are 10 of our most popular empathy & emotional intelligence courses

  • Managing Emotions in Times of Uncertainty & Stress: Yale University
  • Empathy In Customer Service To Make Customers Feed Cared For: Alex Genadinik
  • Strategic Leadership: Visionary Skills for Success: Coursera
  • الذكاء العاطفي | Emotional Intelligence: Alfaisal University | KLD
  • Artificial Intelligence: O.P. Jindal Global University
  • Insights On Stress & Anxiety From Dr. Lisa Feldman Barrett: Alex Genadinik
  • Développement psychologique de l'enfant: University of Geneva
  • Liderazgo efectivo y colaboración con inteligencia emocional: Universidades Anáhuac
  • Empathic AI Communication, Trust & Ethical Use: Coursera
  • Artificial Intelligence Essentials: University of Pennsylvania

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok