
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Business Analytics, Analytics, Predictive Analytics, Operational Analysis, Predictive Modeling, Data Analysis, Operations Management, Demand Planning, Forecasting, Simulation and Simulation Software, Business Modeling, Risk Modeling, Risk Analysis, Supply Chain Planning, Decision Making, Strategic Decision-Making, Decision Tree Learning, Spreadsheet Software, Microsoft Excel
★ 4.7 (5.1K) · Mixed · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Restaurant Operation, Revenue Management, Food Services, Restaurant Management, Hotel And Restaurant Management, Hospitality and Food Services, Sales Strategy, Hospitality Management, Hospitality, Food and Beverage, Cost Accounting, Layout Design, Customer experience improvement, Gross Profit, Graphic and Visual Design, Copywriting, Analysis
★ 5 (7) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration
★ 4.4 (12) · Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Service Recovery, Service Design, Journey Mapping, Customer experience improvement, Tactfulness, Experience Design, Guest Relations, Professional Development, Verbal Communication Skills, Hospitality Services, Team Performance Management, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Initiative and Leadership, Team Leadership, Leadership, Operations
Intermediate · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: Operations Research, Mathematical Modeling, Applied Mathematics, Business Modeling, Industrial Engineering, Model Optimization, Inventory Control, Business Analytics, Production Planning, Case Studies, Microsoft Excel, Scheduling, Portfolio Management, Facility Management
★ 4.8 (587) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations
Beginner · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Revenue Management, Market Share, Hotel Operations, Hotels and Accommodations, Market Intelligence, Competitive Analysis, Hospitality Management, Market Analysis, Key Performance Indicators (KPIs), Market Data, Benchmarking, Competitive Intelligence, Market Research, Hospitality, Performance Analysis, Performance Measurement, Technology Strategies, Data Analysis, Strategic Thinking, Data Visualization
★ 4.4 (12) · Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Teamwork, Team Building, Conflict Management, Hospitality, Team Oriented, Virtual Teams, Team Management, Hospitality Management, Collaboration, Team Performance Management, Team Collaboration, Recognizing Others, People Development, Overcoming Obstacles, Self-Awareness
★ 5 (6) · Beginner · Course · 1 - 4 Weeks

University of North Texas
Skills you'll gain: Hospitality Services, Hospitality Management, Hotel And Restaurant Management, Hospitality and Food Services, Hospitality, Employee Training, Human Resources Management and Planning, Human Resource Management, Performance Appraisal, Talent Recruitment, Leadership and Management, Staff Management, Team Motivation, Human Capital, Management Training And Development, Training Programs, Human Resources, Training and Development, Customer experience improvement, Initiative and Leadership
★ 4.4 (87) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Business, Sustainable Technologies, Operations Management, Sustainable Systems, Manufacturing Operations, Sustainability Standards, Corporate Sustainability, Strategic Leadership, Business Leadership, Operational Efficiency, Climate Change Mitigation, Organizational Leadership, Product Design, Waste Minimization, Process Design, Digital Transformation, Emerging Technologies
★ 4.6 (32) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Brokerage, Financial Trading, Financial Market, Investment Banking, Capital Markets, Securities Trading, Financial Systems, Transaction Processing, Financial Regulations, Financial Regulation, Equities, Regulatory Compliance, Finance, Banking, Reconciliation, Derivatives, Operations Management, IT Infrastructure, AI Workflows, Design
Mixed · Course · 1 - 3 Months
Skills you'll gain: Resource Utilization, Lean Methodologies, Operational Efficiency, Health Care Administration, Operations Management, Operational Excellence, Health Care Procedure and Regulation, Process Improvement, Systems Thinking, Patient Coordination, Health Technology, Care Coordination, Process Optimization, Workflow Management, Resource Allocation, Regulatory Requirements, Health Systems, Coordinating, Systems Integration, Cross-Functional Collaboration
Intermediate · Course · 1 - 4 Weeks