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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    L

    LearnQuest

    CompTIA Practice

    Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support and Services, Technical Support, Peripheral Devices, System Support, Desktop Support, General Networking

    3.4
    Rating, 3.4 out of 5 stars
    ·
    140 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Foundations of IT Fundamentals

    Skills you'll gain: Programming Principles, Information Technology, Operating Systems, Collaborative Software, Computer Literacy, Browser Compatibility, Program Development, Computing Platforms, Computer Programming, Python Programming, System Software, Linux, Application Design, Microsoft Windows, Mac OS, Package and Software Management, Open Source Technology, Software Development

    4.4
    Rating, 4.4 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Intermediate Linux Troubleshooting

    Skills you'll gain: Linux Administration, Linux Servers, File Systems, Linux, File Management, Firewall, Remote Access Systems, Linux Commands, Network Troubleshooting, Command-Line Interface, File I/O, Shell Script, Virtual Machines, Scripting

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 8

    Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Threat Management, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security)

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    Technical Communication Essentials

    Skills you'll gain: Research, Usability Testing, Graphic and Visual Design, Usability, Research Methodologies, AI Integrations, AI literacy, User Research, Writing and Editing, User Feedback, Report Writing, Web Content Accessibility Guidelines, User Experience Design, Persona (User Experience), User Experience, Analysis

    5
    Rating, 5 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    The Critical Role of IT Support Staff in Healthcare

    Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Health Technology, Information Technology, Health Care, Information Technology Operations, Issue Tracking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    773 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Security and Troubleshooting

    Skills you'll gain: Remote Access Systems, Network Troubleshooting, Network Administration, Virtual Private Networks (VPN), Hardening, Network Support, TCP/IP, Cybersecurity, Human Factors (Security), Technical Support and Services, Computer Networking, Hardware Troubleshooting, Network Performance Management, Command-Line Interface, Wireless Networks, Networking Hardware

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    CompTIA Linux+ XK0-005: Unit 1

    Skills you'll gain: Ubuntu, Linux, Bash (Scripting Language), Linux Commands, Linux Administration, Command-Line Interface, Operating System Administration, Unix Shell, File Management, Shell Script, grep, Software Installation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Core Apple Device Admin: iOS, macOS, & MDM Essentials

    Skills you'll gain: Apache, iOS Development, Web Servers, Single Sign-On (SSO), Configuration Management

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Networking and Troubleshooting IT Systems

    Skills you'll gain: Command-Line Interface, Network Troubleshooting, TCP/IP, Wireless Networks, Local Area Networks, System Support, Linux Commands, Desktop Support, Network Monitoring, Virtual Private Networks (VPN), Operating System Administration, Network Administration, Dynamic Host Configuration Protocol (DHCP), Hardware Troubleshooting, Network Infrastructure, General Networking, VPN Clients, Network Protocols, Remote Access Systems, Network Routers

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Operations and Patient Safety for Healthcare IT Staff

    Skills you'll gain: Telehealth, Patient Safety, Health Technology, Medical Equipment and Technology, Help Desk Support, Medical Support, Technical Support, Health Informatics, Information Technology Operations, Health Care, Issue Tracking, Change Control, Medical Devices, Network Troubleshooting, Change Requests, Disaster Recovery, Technical Documentation, General Networking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    207 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    Linux Foundation Certified System Administrator (LFCS): Unit 8

    Skills you'll gain: Lightweight Directory Access Protocols, Git (Version Control System), Authentications, Collaborative Software, Linux Administration, Linux, Version Control, Open Source Technology, Identity and Access Management

    Intermediate · Course · 1 - 4 Weeks

1…678…518

In summary, here are 10 of our most popular technical support courses

  • CompTIA Practice: LearnQuest
  • Foundations of IT Fundamentals: Packt
  • Intermediate Linux Troubleshooting: Packt
  • Cisco Certified Support Technician IT Support 100-140 Unit 8: Pearson
  • Technical Communication Essentials: Minnesota State University, Mankato
  • The Critical Role of IT Support Staff in Healthcare: Johns Hopkins University
  • Advanced Security and Troubleshooting: Packt
  • CompTIA Linux+ XK0-005: Unit 1: Pearson
  • Core Apple Device Admin: iOS, macOS, & MDM Essentials: Packt
  • Networking and Troubleshooting IT Systems: Packt

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