• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Call Center Experience

Results for "call center experience"


  • M

    Microsoft

    Application and DevSecOps

    Advanced · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Applied Fundamentals: Guess the Number

    Skills you'll gain: Python Programming, Program Development, Game Design, Code Reusability, Computer Programming, Programming Principles, Functional Design, Development Environment, Computational Logic, Building Codes

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Retail Customer Service

    Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Payment Systems, Cross-Functional Collaboration, Payment Processing and Collection, Record Keeping, Time Management, Social Media

    4.8
    Rating, 4.8 out of 5 stars
    ·
    38 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Exploración centrada en el paciente

    Skills you'll gain: Telehealth, Chronic Diseases, Health Technology, Patient-centered Care, Care Management, Health Assessment, Healthcare Ethics, Patient Education and Support, Patient Education And Counseling, Patient Communication, Medical Privacy, Health Care Procedure and Regulation, Regulatory Compliance

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Immersify

    The Nursing Journey: From Calling to Career

    Skills you'll gain: Patient Communication, Patient Advocacy, Nursing Care, Healthcare Ethics, Nursing Practices, Active Listening, Teamwork, Nursing, Patient-centered Care, Communication Strategies, Professionalism, Conflict Management, Patient Education And Counseling, Communication, Health Care, Patient Evaluation, Health Assessment, Patient Preparation, Patient Safety, Decision Making

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    G

    Georgia Institute of Technology

    Lesson | Telephone Language

    Skills you'll gain: Telephone Skills, Oral Comprehension, Verbal Communication Skills, Language Competency, Vocabulary, English Language

    4.5
    Rating, 4.5 out of 5 stars
    ·
    106 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    Lecturio

    Special Communication Situations in Healthcare

    Skills you'll gain: Patient-centered Care, Telehealth, Cultural Responsiveness, Patient Communication, Spanish Language, Empathy, Intercultural Competence, Interpersonal Communications, Verbal Communication Skills, Communication, Health Care, Communication Strategies, Language Competency, Professionalism, Relationship Building, Emotional Intelligence, Vocabulary

    Intermediate · Course · 1 - 4 Weeks

  • I

    IBM

    Capstone: Integrated Sales Excellence

    Skills you'll gain: Sales Territory Management, Account Strategy, Sales Development, Sales Presentation, B2B Sales, Sales Strategy, Consultative Selling, Sales Operations, Sales, Selling Techniques, Phone Sales, Sales Prospecting, Sales Presentations, Consultative Approaches, Sales Process, Closing (Sales), Sales Pipelines, Prospecting and Qualification, Negotiation, Engineering Calculations

    Advanced · Course · 1 - 3 Months

  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon Connect Conversational Interfaces Fundamentals

    Skills you'll gain: Natural Language Processing, Amazon Web Services, Self Service Technologies, Usability, Human Computer Interaction, Human Machine Interfaces, AI Security, AI Integrations, Service Level

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    U

    Università Bocconi

    Startup Calling: from idea to impact

    Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Sales Presentation, Fundraising, Growth Strategies, Product Marketing, Customer Acquisition Management, Strategic Marketing, Product Development, Market Opportunities, Business Planning, Market Research, New Product Development, Presentations, Entrepreneurial Finance, Business Strategy, Persona Development, Customer Analysis, Market Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Details of Four Dimensions of Service Management

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Business Relationship Management, Hospitality Services, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, Process Optimization, People Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    124 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SAP

    SAP Customer Engagement and Discovery

    Skills you'll gain: Stakeholder Engagement, Journey Mapping, Stakeholder Management, Customer Engagement, Consultative Approaches, Stakeholder Communications, Agile Methodology, Stakeholder Analysis, Requirements Elicitation, SAP Applications, Customer Analysis, Technical Consulting, Customer Insights, Consulting, Process Analysis, Business Analysis, Analysis, Project Management, Verbal Strategic Communication, Business Requirements

    4.7
    Rating, 4.7 out of 5 stars
    ·
    129 reviews

    Beginner · Course · 1 - 3 Months

1…611612613614

In summary, here are 10 of our most popular call center experience courses

  • Application and DevSecOps: Microsoft
  • Applied Fundamentals: Guess the Number: Packt
  • Retail Customer Service: CVS Health
  • Exploración centrada en el paciente: Tecnológico de Monterrey
  • The Nursing Journey: From Calling to Career: Immersify
  • Lesson | Telephone Language: Georgia Institute of Technology
  • Special Communication Situations in Healthcare: Lecturio
  • Capstone: Integrated Sales Excellence: IBM
  • Amazon Connect Conversational Interfaces Fundamentals: Amazon Web Services
  • Startup Calling: from idea to impact: Università Bocconi

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok