Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Dashboard Creation, Dashboard, Root Cause Analysis, Descriptive Statistics, Strategic Decision-Making, Data Presentation, Risk Analysis, Decision Making, Descriptive Analytics, Analysis, Strategic Thinking, Data Visualization, Business Risk Management, Risk Management, Decision Intelligence, Data-Driven Decision-Making, Analytical Skills, Systems Thinking, Problem Solving, Analytics
Intermediate · Course · 3 - 6 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Sales Management, Customer Relationship Management, Financial Data, Strategic Planning, Financial Statement Analysis, Financial Analysis, Business Modeling, Customer Analysis, Business Planning, Business Strategies, Business Strategy, Financial Acumen, Sales Strategy, Strategic Decision-Making, Small Business Accounting, Accounting, Entrepreneurship, Decision Making, Organizational Strategy, Business Acumen
★ 4.9 (1K) · Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Data Storytelling, Google Sheets, Data Visualization, Statistical Visualization, Spreadsheet Software, Large Language Modeling, Data Literacy, Data Presentation, Data Visualization Software, Requirements Elicitation, LLM Application, Business Analysis, Requirements Analysis, Data Analysis, Analytics, Business Requirements, Analytical Skills, Exploratory Data Analysis, Data-Driven Decision-Making, Productivity Software
★ 4.8 (207) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, Backlogs, Agile Product Development, Stakeholder Communications, Product Roadmaps, Virtual Teams, Stakeholder Management, Agile Project Management, Product Strategy, Stakeholder Engagement, Product Planning, Agile Methodology, Agile Software Development, User Story, Communication, Communication Strategies, Collaborative Software, Product Management, Sprint Planning, Product Requirements
★ 4.5 (205) · Beginner · Specialization · 3 - 6 Months

University of London
Skills you'll gain: Operations Management, Operations, Process Design, Operational Excellence, Business Operations, Consumer Behaviour, International Finance, Marketing Planning, Marketing Strategies, Marketing Strategy and Techniques, Competitive Analysis, Strategic Marketing, Business Ethics, Marketing, Social Sciences, International Relations, Culture, Data-Driven Marketing, Business, Sustainable Business
★ 4.6 (542) · Beginner · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Risk Analysis, Risk Management, Organizational Structure, Risk Mitigation, Organizational Strategy, Culture Transformation, Strategic Leadership, Art History, Organizational Effectiveness, Drive Engagement, Target Market, Customer Analysis, Market Opportunities, Organizational Leadership, Strategic Communication, Stakeholder Communications, Liberal Arts, Performing Arts, Target Audience, Communication Strategies
★ 4.7 (233) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Global Marketing, Market Analysis, International Finance, Market Research, Consumer Behaviour, Market Intelligence, Marketing, Promotional Strategies, Culture, Business Management, Marketing Management, Strategic Marketing, Business Ethics, Market Opportunities, Marketing Planning, Legal Risk, Cultural Diversity, Marketing Strategies, Revenue Management, Economics
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Competitive Analysis, Market Research, Competitive Intelligence, Persona Development, Market Analysis, Customer Analysis, Market Intelligence, Market Opportunities, Business Research, AI Product Strategy, Consumer Behaviour, Target Market, Customer Insights, Data-Driven Decision-Making, Product Management, User Research, Product Development, Target Audience, Product Strategy, Gap Analysis
★ 4.5 (49) · Beginner · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Precision Medicine, Medical Science and Research, Data Ethics, Healthcare Ethics, Pharmacology, Health Informatics, Bioinformatics, Clinical Research, Biomedical Technology, Primary Care, Biotechnology, Clinical Research Ethics, General Medicine, Oncology, Pharmaceuticals, Health Policy, Pharmacotherapy, Molecular Biology, Diagnostic Tests, Patient Education And Counseling
★ 4.5 (417) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Apache Hadoop, Apache Spark, PySpark, Apache Hive, Big Data, IBM Cloud, Kubernetes, Docker (Software), Scalability, Data Processing, Development Environment, Distributed Computing, Performance Tuning, Open Source Technology, Data Transformation, Debugging
★ 4.4 (482) · Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Market Research, Proposal Writing, Surveys, Research Methodologies, Market Analysis, Business Research, Data Collection, Proposal Development, Quantitative Research, Business Writing, Sampling (Statistics), Survey Creation, Qualitative Research, Request for Proposal, Client Services, Professional Networking, Peer Review, Communication, Data Quality
★ 4.6 (946) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agentic Workflows, Generative AI Agents, AI Orchestration, AI Workflows, OpenAI API, OpenAI, Model Context Protocol, LLM Application, AI Integrations, Artificial Intelligence, Agentic systems, Workflow Management, Cloud-Based Integration, Python Programming, User Interface (UI), Application Deployment, Data Manipulation
Intermediate · Course · 1 - 3 Months