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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


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    Edureka

    Generative AI for Finance and Accounting

    Skills you'll gain: Prompt Engineering, Generative AI, Responsible AI, Accounts Payable and Receivable, Prompt Engineering Tools, Data Ethics, Accounting and Finance Software, Financial Data, Make.com, Data Governance, Workflow Management, Miro AI, Financial Forecasting, Financial Management, Credit Risk, Financial Analysis, Artificial Intelligence, No-Code Development, Budgeting, Forecasting

    Intermediate · Specialization · 1 - 3 Months

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    Google Cloud

    Introdução ao Gemini Enterprise

    Skills you'll gain: Google Gemini, Authentications, Application Deployment, Google Cloud Platform, Generative AI Agents, Authorization (Computing), AI Enablement, Data Security, Large Language Modeling, Enterprise Security, Agentic systems, Enterprise Application Management, Data Access, LLM Application, Data Integration, Cloud Security

    Beginner · Course · 1 - 3 Months

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    Cisco Learning and Certifications

    Cisco Collaboration Foundations

    Skills you'll gain: Cloud Deployment, Identity and Access Management, Active Directory, Network Troubleshooting

    Beginner · Course · 1 - 4 Weeks

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    Logical Operations

    Introduction to Agile and Scrum Methodologies

    Skills you'll gain: Agile Methodology, Scrum (Software Development), Agile Project Management, Sprint Retrospectives, Agile Software Development, Sprint Planning, User Story, Backlogs, Agile Product Development, Project Estimation, Project Management, Estimation, Project Planning

    Mixed · Course · 1 - 3 Months

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    Packt

    Kibana 8.x – A Quick Start Guide to Data Analysis

    Skills you'll gain: Kibana, Dashboard, Interactive Data Visualization, Data Visualization, Data Visualization Software, Grafana, Graphing, Data Analysis, Splunk, Real Time Data, Anomaly Detection, Applied Machine Learning, Time Series Analysis and Forecasting, Query Languages, SQL, Role-Based Access Control (RBAC), Qualitative Research

    Beginner · Course · 1 - 3 Months

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    University of Illinois Urbana-Champaign

    Digital Marketing Analytics in Theory

    Skills you'll gain: Marketing Analytics, AI Personalization, Digital Marketing, Marketing Effectiveness, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML), Consumer Behaviour, Marketing Strategies, Content Creation, Digital Advertising, Cross-Channel Marketing, Generative AI, Analytics, Integrated Marketing Communications, Social Media, Data Analysis, Data Visualization, Data Collection

    Build toward a degree

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    Rating, 4.5 out of 5 stars
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    4.8K reviews

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Beginner's Guide to Business Presentations and PowerPoint

    Skills you'll gain: Sales Presentations, Business Communication, Data Visualization

    Beginner · Course · 1 - 3 Months

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    Google Cloud

    Generative AI Leader

    Skills you'll gain: Generative AI Agents, Prompt Engineering, Responsible AI, Google Gemini, Retrieval-Augmented Generation, Generative AI, Google Workspace, Google Cloud Platform, AI Security, AI Workflows, AI Product Strategy, AI Enablement, Large Language Modeling, Prompt Patterns, Customer experience improvement, Data Governance, Technology Strategies, Cloud Computing, Artificial Intelligence, Collaboration

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    Analyze Logs: Fix LLM Hallucinations

    Skills you'll gain: Technical Communication, LLM Application, Debugging, Anomaly Detection, Root Cause Analysis, Pandas (Python Package), Business Metrics, Data Analysis Expressions (DAX), Data Analysis, Analysis, Data Processing, Data Manipulation, Performance Metric, Generative AI, Customer Retention, Artificial Intelligence

    Intermediate · Course · 1 - 4 Weeks

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    Scrum Alliance

    Agile for the Modern Product Manager

    Skills you'll gain: Prompt Engineering, User Story, Responsible AI, Business Metrics, Agile Product Development, Performance Metric, Performance Measurement, Prompt Engineering Tools, Data-Driven Decision-Making, Data Storytelling, Key Performance Indicators (KPIs), Team Building, AI Workflows, Technical Communication, Product Planning, Brainstorming, Agile Project Management, Agile Methodology, Generative AI, Project Management

    Beginner · Specialization · 3 - 6 Months

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    Logical Operations

    Microsoft Access for Office 365: Part 1

    Skills you'll gain: Microsoft Access, Database Design, Relational Databases, Database Application, Database Management, Databases, Data Integration, Data Management, Information Management, Data Entry, Microsoft 365, Microsoft Office, Query Languages, User Interface (UI), Productivity Software

    Mixed · Course · 1 - 3 Months

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    Coursera

    Track, Export and Dashboard in Jira

    Skills you'll gain: Dashboard, Issue Tracking, Data Visualization, Microsoft Excel, Project Management Software, Project Schedules, Key Performance Indicators (KPIs), Agile Project Management, Project Management, Workflow Management, Analysis, Data Management

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • Generative AI for Finance and Accounting: Edureka
  • Introdução ao Gemini Enterprise: Google Cloud
  • Cisco Collaboration Foundations: Cisco Learning and Certifications
  • Introduction to Agile and Scrum Methodologies: Logical Operations
  • Kibana 8.x – A Quick Start Guide to Data Analysis: Packt
  • Digital Marketing Analytics in Theory: University of Illinois Urbana-Champaign
  • Beginner's Guide to Business Presentations and PowerPoint: Packt
  • Generative AI Leader: Google Cloud
  • Analyze Logs: Fix LLM Hallucinations: Coursera
  • Agile for the Modern Product Manager: Scrum Alliance

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