Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Microsoft
Skills you'll gain: Azure DevOps, Solution Delivery, Project Management, Cross-Functional Team Leadership, Project Management Life Cycle, Agile Project Management, AI Workflows, Responsible AI, Project Risk Management, Project Controls, AI literacy, Agile Methodology, Coordinating, Project Estimation, Sprint Planning, Issue Tracking, Cost Estimation, Risk Management, Backlogs, Risk Mitigation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Leadership Development, Conflict Management, Leadership, Team Leadership, Leadership Studies, Diversity and Inclusion, People Management, Collaboration, Leadership and Management, Cross-Functional Team Leadership, Initiative and Leadership, Team Management, Strategic Decision-Making, Communication, Active Listening, Artificial Intelligence, Change Management, Psychological Evaluations
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Keyword Research, Search Engine Optimization, Competitive Analysis, Stakeholder Management, Content Optimization, Stakeholder Communications, Client Services, Content Strategy, Content Performance Analysis, Competitive Intelligence, Strategic Planning, Web Analytics, Business Planning, Sales Presentations, Presentations, Technical Communication, Gap Analysis, Prioritization
Intermediate · Course · 1 - 4 Weeks

Chris Croft Training
Skills you'll gain: Productivity, Time Management, Prioritization, Stress Management, Organizational Skills, Personal Development, Professional Development, Resilience, Operational Efficiency, Self-Discipline, Goal Setting, Planning, Organizational Effectiveness, Mental Health, Accountability, Problem Solving, Continuous Improvement Process, Virtual Teams, Decision Making, Strategic Thinking
Mixed · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Key Performance Indicators (KPIs), Cross-Functional Collaboration, Performance Measurement, Cross-Functional Team Leadership, Operational Risk, Compliance Management, Audit Working Papers, Dashboard, Accountability, Continuous Monitoring, Dashboard Creation, Data Ethics, Performance Metric, Governance Risk Management and Compliance, Regulatory Compliance, Governance, Risk Control, Accountability Frameworks, MLOps (Machine Learning Operations)
Beginner · Specialization · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Agile Methodology, Project Planning, Needs Assessment, Instructional Design, Education Software and Technology, Project Coordination, Digital pedagogy, Learning Theory, Communication Planning, Project Management Life Cycle, Pedagogy, Technology Solutions, Project Scoping, Sprint Planning, Instructional Strategies, Stakeholder Communications, Project Estimation, Risk Management, Stakeholder Management, Learning Strategies
Beginner · Specialization · 3 - 6 Months
Michigan State University
Skills you'll gain: Game Design, Unity Engine, Video Game Development, Peer Review, Cross Platform Development, Animation and Game Design, User Interface (UI) Design, User Interface (UI), C# (Programming Language), UI Components, Object Oriented Programming (OOP), Animations, Scripting, Digital Publishing, Creativity
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Prompt Engineering, Timelines, Email Automation, Microsoft Power Automate/Flow, Setting Appointments, Calendar Management, Automation, Microsoft 365, Generative AI, ChatGPT, Collaborative Software, Business Process Automation, Artificial Intelligence, Project Management Software, Time Management, Productivity, Personal Development, Natural Language Processing, Communication
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Digital Forensics, Incident Response, Computer Security Incident Management, Threat Detection, Incident Management, Cyber Threat Intelligence, Cybersecurity, Security Management, Data Integrity
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Graph Theory, Data Structures, Java Programming, Java, Object Oriented Design, Software Design, Algorithms, Theoretical Computer Science, Code Reusability, Object Oriented Programming (OOP), Network Routing, Application Design, Application Development
Intermediate · Course · 1 - 3 Months

Stanford Online
Skills you'll gain: Child Health, Maternal Health, Postpartum Care, Infant Care, Prenatal Care, Preventative Care, Family Support, Nutrition and Diet
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storage, Strategic Leadership, Threat Detection, Malware Protection, Information Systems Security, Ethical Standards And Conduct, Team Building, Network Security, Security Controls, Compliance Training, Data Integrity, Leadership Development, Multi-Factor Authentication, Team Collaboration, AI literacy, Regulatory Compliance, Model Evaluation, Accountability Frameworks, Governance, Philanthropy
Beginner · Specialization · 3 - 6 Months