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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


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    Microsoft

    Leading Cross-Functional AI Delivery

    Skills you'll gain: Azure DevOps, Solution Delivery, Project Management, Cross-Functional Team Leadership, Project Management Life Cycle, Agile Project Management, AI Workflows, Responsible AI, Project Risk Management, Project Controls, AI literacy, Agile Methodology, Coordinating, Project Estimation, Sprint Planning, Issue Tracking, Cost Estimation, Risk Management, Backlogs, Risk Mitigation

    Intermediate · Course · 1 - 3 Months

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    LearnKartS

    Leadership Mastery: Lead, Inspire & Drive Impact

    Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Leadership Development, Conflict Management, Leadership, Team Leadership, Leadership Studies, Diversity and Inclusion, People Management, Collaboration, Leadership and Management, Cross-Functional Team Leadership, Initiative and Leadership, Team Management, Strategic Decision-Making, Communication, Active Listening, Artificial Intelligence, Change Management, Psychological Evaluations

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of California, Davis

    Google SEO Capstone Project

    Skills you'll gain: Keyword Research, Search Engine Optimization, Competitive Analysis, Stakeholder Management, Content Optimization, Stakeholder Communications, Client Services, Content Strategy, Content Performance Analysis, Competitive Intelligence, Strategic Planning, Web Analytics, Business Planning, Sales Presentations, Presentations, Technical Communication, Gap Analysis, Prioritization

    4.7
    Rating, 4.7 out of 5 stars
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    495 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Chris Croft Training

    Work-Life Balance: Strategies for Busy Professionals

    Skills you'll gain: Productivity, Time Management, Prioritization, Stress Management, Organizational Skills, Personal Development, Professional Development, Resilience, Operational Efficiency, Self-Discipline, Goal Setting, Planning, Organizational Effectiveness, Mental Health, Accountability, Problem Solving, Continuous Improvement Process, Virtual Teams, Decision Making, Strategic Thinking

    Mixed · Course · 1 - 3 Months

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    LearnQuest

    Managing AI Systems: Development, Deployment, and Governance

    Skills you'll gain: Responsible AI, Key Performance Indicators (KPIs), Cross-Functional Collaboration, Performance Measurement, Cross-Functional Team Leadership, Operational Risk, Compliance Management, Audit Working Papers, Dashboard, Accountability, Continuous Monitoring, Dashboard Creation, Data Ethics, Performance Metric, Governance Risk Management and Compliance, Regulatory Compliance, Governance, Risk Control, Accountability Frameworks, MLOps (Machine Learning Operations)

    Beginner · Specialization · 1 - 3 Months

  • Status: New
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    University of Illinois Urbana-Champaign

    Instructional Design and Digital Learning Strategy

    Skills you'll gain: Agile Methodology, Project Planning, Needs Assessment, Instructional Design, Education Software and Technology, Project Coordination, Digital pedagogy, Learning Theory, Communication Planning, Project Management Life Cycle, Pedagogy, Technology Solutions, Project Scoping, Sprint Planning, Instructional Strategies, Stakeholder Communications, Project Estimation, Risk Management, Stakeholder Management, Learning Strategies

    4.6
    Rating, 4.6 out of 5 stars
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    2.8K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
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    Michigan State University

    Game Design and Development 1: 2D Shooter

    Skills you'll gain: Game Design, Unity Engine, Video Game Development, Peer Review, Cross Platform Development, Animation and Game Design, User Interface (UI) Design, User Interface (UI), C# (Programming Language), UI Components, Object Oriented Programming (OOP), Animations, Scripting, Digital Publishing, Creativity

    4.7
    Rating, 4.7 out of 5 stars
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    540 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Coursera

    Boost Personal Productivity

    Skills you'll gain: Canva (Software), Prompt Engineering, Timelines, Email Automation, Microsoft Power Automate/Flow, Setting Appointments, Calendar Management, Automation, Microsoft 365, Generative AI, ChatGPT, Collaborative Software, Business Process Automation, Artificial Intelligence, Project Management Software, Time Management, Productivity, Personal Development, Natural Language Processing, Communication

    4.6
    Rating, 4.6 out of 5 stars
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    1.8K reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
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    IBM

    Incident Response and Digital Forensics

    Skills you'll gain: Digital Forensics, Incident Response, Computer Security Incident Management, Threat Detection, Incident Management, Cyber Threat Intelligence, Cybersecurity, Security Management, Data Integrity

    4.7
    Rating, 4.7 out of 5 stars
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    1.9K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    University of California San Diego

    Advanced Data Structures in Java

    Skills you'll gain: Graph Theory, Data Structures, Java Programming, Java, Object Oriented Design, Software Design, Algorithms, Theoretical Computer Science, Code Reusability, Object Oriented Programming (OOP), Network Routing, Application Design, Application Development

    4.8
    Rating, 4.8 out of 5 stars
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    1.2K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
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    Stanford Online

    Stanford's Short Course on Breastfeeding

    Skills you'll gain: Child Health, Maternal Health, Postpartum Care, Infant Care, Prenatal Care, Preventative Care, Family Support, Nutrition and Diet

    4.8
    Rating, 4.8 out of 5 stars
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    1.8K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    SkillUp

    Cybersecurity and AI Compliance: Safety, Ethics, Awareness

    Skills you'll gain: Data Storage, Strategic Leadership, Threat Detection, Malware Protection, Information Systems Security, Ethical Standards And Conduct, Team Building, Network Security, Security Controls, Compliance Training, Data Integrity, Leadership Development, Multi-Factor Authentication, Team Collaboration, AI literacy, Regulatory Compliance, Model Evaluation, Accountability Frameworks, Governance, Philanthropy

    4.7
    Rating, 4.7 out of 5 stars
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    37 reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular technical support courses

  • Leading Cross-Functional AI Delivery: Microsoft
  • Leadership Mastery: Lead, Inspire & Drive Impact: LearnKartS
  • Google SEO Capstone Project: University of California, Davis
  • Work-Life Balance: Strategies for Busy Professionals: Chris Croft Training
  • Managing AI Systems: Development, Deployment, and Governance: LearnQuest
  • Instructional Design and Digital Learning Strategy: University of Illinois Urbana-Champaign
  • Game Design and Development 1: 2D Shooter: Michigan State University
  • Boost Personal Productivity: Coursera
  • Incident Response and Digital Forensics: IBM
  • Advanced Data Structures in Java: University of California San Diego

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