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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


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    Coursera

    Noise, Vibration & Harshness (NVH) Testing

    Skills you'll gain: Vibrations, Test Engineering, Product Testing, Performance Testing, Human Factors, Engineering Analysis, Digital Signal Processing, Laboratory Testing, Scientific Visualization, Data Integration, Root Cause Analysis

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Build and Test Java Applications Using TestNG

    Skills you'll gain: Java, Data Validation, Object Oriented Programming (OOP), Test Automation, Application Development, Software Testing, Test Case, Data Modeling, User Interface (UI), Business Logic, Maintainability, Debugging

    Beginner · Course · 1 - 4 Weeks

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    Logical Operations

    Effective Management

    Skills you'll gain: Team Management, Team Leadership, Leadership and Management, People Management, Team Building, Staff Management, Team Motivation, Teamwork, Delegation Skills, Conflict Management, Leadership, Communication, Problem Solving, Interpersonal Communications, Leadership Development, Business Leadership, Employee Coaching, Creative Problem-Solving, Coaching, Personal Development

    Mixed · Course · 1 - 3 Months

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    Board Infinity

    Google Analytics Hacks: Boost Your Marketing Performance

    Skills you'll gain: Customer Analysis, Campaign Management, Digital Advertising

    Beginner · Course · 1 - 4 Weeks

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    University of California, Irvine

    Budgeting and Scheduling Projects

    Skills you'll gain: Cost Estimation, Project Schedules, Estimation, Quality Management, Milestones (Project Management), Project Planning, Project Management, Scheduling, Timelines, Work Breakdown Structure, Budgeting, Resource Allocation, Resource Management, Matrix Management

    4.7
    Rating, 4.7 out of 5 stars
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    9.4K reviews

    Mixed · Course · 1 - 3 Months

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    Logical Operations

    Microsoft Excel: Data Analysis with Power Pivot

    Skills you'll gain: Key Performance Indicators (KPIs), Microsoft Excel, Data Integration, Performance Measurement, Pivot Tables And Charts, Data Visualization Software, Spreadsheet Software, Cloud-Based Integration, Time Series Analysis and Forecasting, Data Analysis, Microsoft Power Platform, Data Modeling, Business Intelligence, Data Manipulation, Microsoft 365, Microsoft Office, Productivity Software

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    Web Analytics & Reporting

    Skills you'll gain: Google Analytics, Web Analytics, Marketing Effectiveness, Marketing Analytics, Content Performance Analysis, Web Analytics and SEO, Looker (Software), Google Ads, Data Visualization, Data Visualization Software, Marketing Automation, Customer Insights, Campaign Management, Data-Driven Decision-Making, Business Reporting, Performance Reporting, Trend Analysis, Data Validation, Statistical Analysis, Key Performance Indicators (KPIs)

    Intermediate · Specialization · 3 - 6 Months

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    University of Pennsylvania

    Microeconomics: The Power of Markets

    Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Market Analysis, Resource Allocation, Policy Analysis, Tax, Consumer Behaviour, Cost Benefit Analysis, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
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    1.7K reviews

    Mixed · Course · 1 - 3 Months

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    EDUCBA

    Mastering Scrum Essentials: Learn, Apply & Facilitate Agile

    Skills you'll gain: Agile Methodology, Agile Project Management, Scrum (Software Development), Sprint Retrospectives, Meeting Facilitation, Team Management, Sprint Planning, Team Building, Team Leadership, User Story

    Beginner · Course · 1 - 4 Weeks

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    Imperial College London

    Mathematics for Machine Learning: Multivariate Calculus

    Skills you'll gain: Regression Analysis, Calculus, Advanced Mathematics, Machine Learning Algorithms, Linear Algebra, Artificial Neural Networks, Mathematical Modeling, Python Programming, Derivatives

    4.7
    Rating, 4.7 out of 5 stars
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    5.8K reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    Interpret Analytics: Boost Engagement & Optimize Content

    Skills you'll gain: Content Performance Analysis, Web Analytics, Multimedia, Web Content, Drive Engagement, Content Marketing, Content Strategy, Content Development and Management, Analytics, Customer experience improvement, Search Engine Optimization, Performance Analysis, Data Analysis, Information Architecture, Process Improvement and Optimization, Data-Driven Decision-Making

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Analyze and Apply Deep Learning for Computer Vision

    Skills you'll gain: Computer Vision, Image Analysis, Convolutional Neural Networks, Transfer Learning, Deep Learning, Generative AI, Generative Model Architectures, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Recurrent Neural Networks (RNNs), Applied Machine Learning, Data Processing, Network Architecture, Feature Engineering, Model Evaluation

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Noise, Vibration & Harshness (NVH) Testing: Coursera
  • Build and Test Java Applications Using TestNG: EDUCBA
  • Effective Management: Logical Operations
  • Google Analytics Hacks: Boost Your Marketing Performance: Board Infinity
  • Budgeting and Scheduling Projects: University of California, Irvine
  • Microsoft Excel: Data Analysis with Power Pivot: Logical Operations
  • Web Analytics & Reporting: Coursera
  • Microeconomics: The Power of Markets: University of Pennsylvania
  • Mastering Scrum Essentials: Learn, Apply & Facilitate Agile: EDUCBA
  • Mathematics for Machine Learning: Multivariate Calculus: Imperial College London

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