IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Stakeholder Engagement, Business Metrics, Web Analytics, Business Analytics, Analytics, Key Performance Indicators (KPIs), Data Storytelling, Performance Analysis, Data Presentation, Digital Analysis, Presentations, Stakeholder Communications, Marketing Analytics, Strategic Communication, Data-Driven Marketing, Persuasive Communication
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Policy Development, Environmental Policy, Cyber Governance, Regulation and Legal Compliance, Policy Analysis, Research, and Development, Regulatory Requirements, Governance, Data Governance, Public Policies, Risk Management, Artificial Intelligence, Regulatory Compliance, AI Integrations, Policy Analysis, Strategic Leadership, Artificial Intelligence and Machine Learning (AI/ML), Governance Risk Management and Compliance, Generative AI Agents, Generative AI, Decision Making
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Information Architecture, Auditing, Cloud Management, Content Management Systems, Document Management, Technical Documentation, Collaborative Software, Software Documentation, Information Management, Document Control, IT Management, Content Management, Content Optimization, Data Governance, Technical Writing, Proposal Development, Proposal Writing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Dashboard Creation, Sprint Retrospectives, Performance Metric, Performance Reporting, Team Performance Management, Business Metrics, Organizational Effectiveness, Performance Improvement, Issue Tracking, Continuous Improvement Process, Taking Meeting Minutes, Record Keeping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Protocols, Collaborative Software, Dynamic Host Configuration Protocol (DHCP), Session Initiation Protocols, Network Planning And Design, Network Routing, System Configuration, Telecommunications, Network Troubleshooting, Control Panels, Configuration Management, Network Performance Management, Cloud Management, Communication Systems, Service Level, Enterprise Application Management, User Accounts, Digital Communications, Software Installation
Intermediate · Course · 3 - 6 Months

LearnQuest
Skills you'll gain: Threat Management, Software-Defined Networking, Network Performance Management, Network Architecture, Security Controls, Network Planning And Design, Network Security, Cloud-Based Integration, Network Administration, Network Routing, Security Strategy, Wide Area Networks, Network Monitoring, Disaster Recovery, Performance Tuning, Cloud Infrastructure, Infrastructure Security, Network Infrastructure, Local Area Networks, Virtual Networking
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Collaborative Software, Graphic and Visual Design Software, Infographics, Content Creation, Graphic and Visual Design, Graphics Software, Design Software, Graphic Design, Graphical Tools
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Splunk, Dashboard, Dashboard Creation, Plot (Graphics), Business Intelligence, Scatter Plots, Data Visualization Software, Data-Driven Decision-Making, Interactive Data Visualization, Data Visualization, Software Installation, Business Intelligence Software, Software Visualization, Graphing, Data Presentation, Real Time Data, Case Studies, Trend Analysis, Event Monitoring, Query Languages
Mixed · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Agile Methodology, Agile Project Management, Project Implementation, Prioritization, Project Coordination, Stakeholder Analysis, Project Planning, Kanban Principles, Strategic Prioritization, Simulation and Simulation Software, Case Studies, Project Management, Project Performance, Drive Engagement, Team Oriented, Delegation Skills, Team Motivation, Meeting Facilitation, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Employee Engagement, Drive Engagement, Industrial and Organizational Psychology, Human Relations Movement, Organizational Development, Behavior Management, Organizational Effectiveness, Motivational Skills, Decision Making, Team Motivation, Strategic Decision-Making, Employee Performance Management, Behavioral Management, Workplace inclusivity, Psychology
Mixed · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Cloud Computing Architecture, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Cloud Services, Cloud Technologies, Cloud Platforms, Public Cloud, Amazon Web Services, Cloud Deployment, Cloud Management, Infrastructure As A Service (IaaS), Hybrid Cloud Computing, Software As A Service, Cloud Security, Data Migration, Operational Excellence, Operational Efficiency, Platform As A Service (PaaS), Cost Reduction
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft 365, Microsoft Outlook, Collaborative Software, Document Management, File Management, Content Management, Version Control, Data Sharing, Microsoft Excel, Journals, Spreadsheet Software, Data Import/Export, Data Storage Technologies, Security Controls
Mixed · Course · 1 - 3 Months