IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Site Reliability Engineering, Service Level, Service Level Agreement, Reliability, Key Performance Indicators (KPIs), System Monitoring, Performance Metric, Performance Measurement, Business Metrics, Continuous Monitoring, Return On Investment, DevOps, Customer experience improvement, Incident Management, Software Development, Business Workflow Analysis, Journey Mapping, Prioritization, Business Leadership
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Financial Forecasting, Revenue Forecasting, Market Dynamics, Forecasting, Market Data, Market Trend, Demand Planning, Financial Data, Customer Demand Planning, Trend Analysis, Market Analysis, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Customer Retention, Record Keeping, MarTech, Data Entry, Journey Mapping, Data Maintenance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, Prompt Patterns, AI Workflows, Generative AI Agents, AI Personalization, Context Engineering, AI literacy, Human Computer Interaction, Human Centered Design, Responsible AI, Experience Design, User Flows, Design Strategies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Lifecycle Management, Power Platform CLI, CI/CD, Continuous Integration, Microsoft Power Platform, Continuous Delivery, Change Control, Application Deployment, Azure DevOps, Microsoft Azure, Configuration Management, Version Control, Data Import/Export, YAML, Software Versioning, Data Science
Beginner · Course · 3 - 6 Months

Skills you'll gain: Kubernetes, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Amazon Web Services, Prometheus (Software), Microservices, Identity and Access Management, Cloud-Native Computing, Data Persistence, Cloud Deployment, Application Deployment, Data Storage, Load Balancing, Infrastructure as Code (IaC), Cloud Computing Architecture, Grafana, Scalability, Microarchitecture
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Artifactory, Application Security, Application Deployment, Vulnerability Scanning, CI/CD, Package and Software Management, Continuous Integration, DevSecOps, Security Software, Continuous Deployment, Security Testing, Devops Tools, Vulnerability Assessments, DevOps, GitHub, Vulnerability Management, Automation
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Virtual Networking, Kubernetes, Cloud Computing Architecture, Network Architecture, Google Cloud Platform, Network Planning And Design, Network Troubleshooting, Cloud Infrastructure, Scalability, TCP/IP
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Keyword Research, Data-Driven Marketing, Marketing Analytics, Data-Driven Decision-Making, Marketing Budgets, Return On Investment, Search Engine Marketing, Forecasting, Google Ads, Campaign Planning, Target Audience, Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Design, Code Reusability, Microsoft Visual Studio, Software Design
Beginner · Course · 1 - 3 Months

H2O.ai
Skills you'll gain: LLM Application, Application Development, User Interface (UI), Development Environment, AI Integrations, Interactive Design, Cloud Deployment, Generative AI, Application Deployment, AI literacy, Application Frameworks, Open Source Technology, Software Installation, Package and Software Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Feedback, Stakeholder Communications, Surveys, Employee Surveys, Survey Creation, Stakeholder Management, Stakeholder Engagement, Performance Metric, Data Presentation, Change Management, Communication, Performance Measurement, Organizational Change, Data-Driven Decision-Making, Agile Project Management, Communication Strategies, Key Performance Indicators (KPIs), Data Analysis, Case Studies
Beginner · Course · 1 - 4 Weeks