
Google Cloud
Skills you'll gain: Responsible AI, Prompt Engineering, Generative AI, Generative Model Architectures, AI Product Strategy, Data Ethics, Artificial Intelligence, AI Workflows, AI Integrations, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

Emory University
Skills you'll gain: Generative AI, Customer Engagement, Customer Acquisition Management, Marketing Strategies, Content Creation, Marketing Effectiveness, Marketing Automation, Prompt Engineering, Digital Marketing Tools, Large Language Modeling, Legal Risk, Intellectual Property
★ 4.7 (20) · Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: ChatGPT, Customer Service, Personalized Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer Inquiries, Generative AI Agents, Customer experience improvement, AI Integrations, Customer experience strategy (CX), Product Support, Standard Operating Procedure, System Configuration
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Prompt Engineering, Responsible AI, AI Product Strategy, Google Gemini, Generative AI, AI Enablement, AI Workflows, Google Cloud Platform, Google Workspace, AI Integrations
★ 4.6 (576) · Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Power Platform, No-Code Development, Microsoft Teams, Performance Analysis, Customer Engagement, Application Deployment
★ 4.8 (6) · Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Prompt Patterns, Responsible AI, LLM Application, AI literacy, AI Workflows
★ 4.7 (65) · Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Personalized Campaigns, Customer experience improvement, Self Service Technologies, Marketing Psychology, AI Enablement, Business-To-Consumer, Consumer Behaviour, Marketing Automation, MarTech, Artificial Intelligence, Marketing, Decision Support Systems, Responsible AI, Algorithms, Business Ethics
★ 4.9 (11) · Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
★ 4.9 (12) · Intermediate · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Clinical Documentation, Responsible AI, Data Ethics, Health Informatics, Medical Assistance, Healthcare Ethics, Data Literacy, Power BI, Patient Coordination, Practice Management Software, Data Presentation, Health Technology, Diagnostic Tests, AI Integrations, Generative AI Agents, Cybersecurity, AI Enablement, Health Administration, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Performance Analysis, Performance Improvement
★ 4.4 (35) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, AI Personalization, Data Ethics, Personally Identifiable Information, Information Privacy, Persona (User Experience), User Research, Multimodal Prompts, AI literacy, Persona Development, User Experience Design, Artificial Intelligence, Human Centered Design, Ethical Standards And Conduct, User Centered Design
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: LLM Application, LangChain, Large Language Modeling, Model Evaluation, Generative AI, Embeddings, Text Mining, Natural Language Processing, Language Interpretation, Translation, and Studies, Benchmarking
Beginner · Course · 1 - 4 Weeks