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  • Customer And Client Support

Results for "customer and client support"


  • A

    AI Business School

    Practical AI and prompting for customer care professionals

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Generative AI, AI Personalization, Large Language Modeling, Artificial Intelligence, ChatGPT, AI literacy, AI Enablement, AI Workflows, Personalized Service, Customer Service, Customer experience improvement, Ideation, Business Transformation, Innovation

    Intermediate · Course · 1 - 4 Weeks

  • A

    AI Business School

    AI agents and creator tools for customer care professionals

    Skills you'll gain: Agentic Workflows, AI Workflows, Agentic systems, Generative AI Agents, Productivity, No-Code Development, AI Enablement, AI literacy, Customer Service, Digital Transformation, Automation, Feasibility Studies, Operational Efficiency, Responsible AI, Risking, Innovation

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - 繁體中文

    Skills you'll gain: Record Keeping, Google Cloud Platform, Product Support, Service Level, Records Management, Help Desk Support, Personally Identifiable Information, Technical Support, End User Training and Support, Issue Tracking, Identity and Access Management, Problem Management, Technical Communication

    Beginner · Course · 1 - 4 Weeks

  • I

    IESE Business School

    Marketing: Customer Needs and Wants

    Skills you'll gain: Value Propositions, Brand Management, Customer Analysis, Marketing, Branding, Brand Marketing, Marketing Strategies, Target Market, Strategic Marketing, Product Planning, Product Strategy, Strategic Communication, Brand Awareness, Marketing Strategy and Techniques, Digital Marketing, Communication Strategies, Brand Strategy, Marketing Planning, Marketing Management, Target Audience

    ★ 4.5 (491) · Mixed · Course · 1 - 4 Weeks

  • C

    CVS Health

    Retail Customer Service

    Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Payment Systems, Cross-Functional Collaboration, Payment Processing and Collection, Record Keeping, Time Management, Social Media

    ★ 4.8 (37) · Beginner · Course · 1 - 3 Months

  • S

    Scrimba

    Build a Support Agent with Vercel AI SDK

    Skills you'll gain: OpenAI API, AI Integrations, Agentic Workflows, LLM Application, Vector Databases, Generative AI Agents, Tool Calling, Embeddings, Retrieval-Augmented Generation, Prompt Patterns, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Engineering, Agentic systems, Large Language Modeling, TypeScript, Responsible AI, Software Development, Real Time Data, Software Design Patterns

    Intermediate · Course · 1 - 4 Weeks

  • D

    Dell

    Dell Technologies Technical Support for Hardware

    Skills you'll gain: Hardware Troubleshooting, Desktop Support, Computer Hardware, Digital Transformation, Network Troubleshooting, Technical Support, System Support, Technical Support and Services, Networking Hardware, Servers, Network Security, Network Infrastructure, Server Administration, Data Security, Hardware Architecture, IT Infrastructure, Data Storage Technologies, Operating Systems, Data Storage

    ★ 4.9 (21) · Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Italiano

    Skills you'll gain: Google Cloud Platform, Product Support, Help Desk Support, Service Level, Technical Support and Services, Technical Support, Cloud Services, Service Management, Technical Communication, Identity and Access Management, File Management, Problem Management, Incident Management, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create Customer Support Data with Microsoft Excel

    Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing

    ★ 5 (11) · Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Technical Troubleshooting: Diagnostics, Networks, Customers

    Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support and Services, Network Support, Technical Support, Debugging, End User Training and Support, Help Desk Support, Problem Management, Network Analysis

    ★ 5 (9) · Beginner · Course · 1 - 4 Weeks

  • H

    HubSpot Academy

    Gestión de clientes potenciales con Hubspot

    Skills you'll gain: HubSpot CRM, Sales Management, Service Level Agreement, Sales Process, Workflow Management, Prospecting and Qualification, Inside Sales, Dashboard, Service Level, Management Reporting, Email Marketing, Performance Metric, Key Performance Indicators (KPIs), Prioritization, Auditing

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    GenAI for Computer Support Specialists (IT Support)

    Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, End User Training and Support, AI literacy, Technical Support, AI Integrations, Data Ethics, Automation

    ★ 4 (12) · Beginner · Course · 1 - 4 Weeks

1…789…834

In summary, here are 10 of our most popular customer and client support courses

  • Practical AI and prompting for customer care professionals: AI Business School
  • AI agents and creator tools for customer care professionals: AI Business School
  • Google Cloud Customer Care Fundamentals - 繁體中文: Google Cloud
  • Marketing: Customer Needs and Wants: IESE Business School
  • Retail Customer Service: CVS Health
  • Build a Support Agent with Vercel AI SDK: Scrimba
  • Dell Technologies Technical Support for Hardware: Dell
  • Google Cloud Customer Care Fundamentals - Italiano: Google Cloud
  • Create Customer Support Data with Microsoft Excel: Coursera
  • Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera

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