Results for "customer and client support"
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Status: NewStatus: Free TrialMicrosoft
Skills you'll gain: Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Customer Insights, Customer Retention, Customer Analysis, Customer Relationship Building, Dashboard Creation, Relationship Management, AI Personalization, Customer experience improvement, Microsoft Copilot, Customer Communications Management, Customer Service, Customer Data Management, Personalized Service, Driving engagement, Analytical Skills, Emotional Intelligence
Status: Free TrialSkills you'll gain: Databases, Relational Databases, Project Schedules, Milestones (Project Management), Database Software, Calendar Management, Project Management, Content Management Systems, Client Support, Process Management, Project Documentation, Document Management, Process Improvement and Optimization, User Accounts
Status: Free TrialSkills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Threat Management, Technical Support and Services, Help Desk Support, Cyber Attacks, Cloud Services, Active Directory, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, IT Management, Cloud Security
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Computer Hardware, Data Storage Technologies, Data Storage, Hybrid Cloud Computing, Generative Model Architectures, Enterprise Application Management, Data Management, Data Maintenance, System Configuration, Network Protocols, Microsoft Teams, Cloud Computing, Cloud Management, Firewall, Patch Management, Cloud Services, Productivity Software, Security Controls, Problem Management, Multi-Factor Authentication
Status: NewStatus: Free TrialMicrosoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
What brings you to Coursera today?
Status: Free TrialSkills you'll gain: Email Security, Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Cloud Deployment, Generative AI, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Technologies, Generative AI Agents, Cloud Infrastructure, Cloud Computing, Professional Networking, Data Storage, Peripheral Devices, Database Administration, Information Technology, Customer Service
Status: Free TrialSkills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux
Status: Free TrialJohns Hopkins University
Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Medical Records, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Health Information Management and Medical Records, Health Informatics, Medical Equipment and Technology, Security Awareness, Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Technical Support, Customer Support
Status: Free TrialAI Business School
Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Prompt Engineering Tools, Agentic systems, Generative AI Agents, Generative AI, AI Personalization, No-Code Development, Responsible AI, Risk Management, Large Language Modeling, AI literacy, AI Enablement, ChatGPT, Personalized Service, LLM Application, Artificial Intelligence, Innovation, Productivity
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Web Applications, Information Technology, Customer Service, Software Development
Status: Free TrialSkills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative AI Agents, Standard Operating Procedure, Customer Support, AI literacy, Customer Service, Procedure Development, Customer Analysis, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Customer experience improvement, Customer Insights, Business Process Automation, Augmented and Virtual Reality (AR/VR), User Feedback, Machine Learning
In summary, here are 10 of our most popular customer and client support courses
- Customer Service, Customer Support, Customer Experience: Alex Genadinik
- Microsoft Customer Service (with AI): Microsoft
- Learn Notion for Client and Project Management: Skillshare
- Cisco Certified Support Technician IT Support - 100-140: Pearson
- Microsoft IT Support Specialist: Microsoft
- Customer Engagement & Relationship: Microsoft
- IBM IT Support: IBM
- Technical Support Fundamentals: Google
- Healthcare IT Support: Johns Hopkins University
- AI for Customer care: AI Business School
