Results for "customer and client support"
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Computer Hardware, Hardware Architecture, Network Protocols, Data Storage Technologies, Microsoft Teams, Cloud Computing, Hardening, Firewall, Cloud Services, Data Loss Prevention, Productivity Software, Computer Systems, Security Controls, General Networking, Information Systems Security, Software Installation, Data Maintenance, Help Desk Support, Debugging, Computing Platforms
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Status: NewStatus: Free TrialSkills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence
Status: NewStatus: Free TrialCoursera
Skills you'll gain: Rapport Building, Selling Techniques, Customer Engagement, Trustworthiness, Consultative Selling, Greeting Customers, Relationship Building, Verbal Communication Skills, Client Support, Relationship Management, Sales Support, Business Communication
Status: Free TrialSkills you'll gain: Databases, Relational Databases, Project Schedules, Milestones (Project Management), Database Software, Calendar Management, Project Management, Content Management Systems, Client Support, Process Management, Project Documentation, Document Management, Process Improvement and Optimization, User Accounts
What brings you to Coursera today?
Status: Free TrialSkills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Threat Management, Technical Support and Services, Help Desk Support, Cyber Attacks, Cloud Services, Active Directory, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, IT Management, Cloud Security
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Customer experience improvement, Customer and Client Support, Client Support, Customer Service, Customer Support, Customer experience strategy (CX), Client Services, Communication Strategies, Communication, Customer Engagement, User Feedback, Customer Insights, Social Media Management
Status: Free TrialSkills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Generative AI Agents, Standard Operating Procedure, Customer Support, Client Support, AI literacy, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Customer experience improvement, Augmented and Virtual Reality (AR/VR)
Status: NewStatus: Free TrialHarvard Business Review
Skills you'll gain: Marketing Planning, Selling Techniques, Customer experience strategy (CX), Customer Engagement, Value Propositions, Strategic Marketing, Customer Analysis, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Customer experience improvement, Communication, Marketing, Target Audience, Team Building, Marketing Communications, Market Research, Customer Support
Status: PreviewKnowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Status: Free TrialAkamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Administration, Routing Protocols, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, File I/O, Data Analysis, Software Development
In summary, here are 10 of our most popular customer and client support courses
- Customer Service, Customer Support, Customer Experience: Alex Genadinik
- Microsoft IT Support Specialist: Microsoft
- Dealing With Angry Customers In Customer Service: Alex Genadinik
- Empathy In Customer Service To Make Customers Feed Cared For: Alex Genadinik
- Build Client Rapport: Coursera
- Learn Notion for Client and Project Management: Skillshare
- Cisco Certified Support Technician IT Support - 100-140: Pearson
- 2026 Introduction To Customer Service & Customer Support: Alex Genadinik
- Generative AI for Customer Support: IBM
- Succeed with Customers: Harvard Business Review
