
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Customer Insights, Agentic Workflows, Driving engagement, LLM Application, Brand Loyalty, Generative AI Agents, Anthropic Claude, Artificial Intelligence, Business Process Automation, Generative AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Content Performance Analysis, Content Optimization, Driving engagement, Social Media Management, Data-Driven Marketing, Social Media Analytics, Social Media Marketing, Brand Marketing, Social Media Strategy, Content Strategy, Performance Metric, Analytics
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Bedrock, Prompt Engineering, Token Optimization, LLM Application, Application Development, Artificial Intelligence, Model Optimization, AI Workflows, Network Routing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Training, Anomaly Detection, Model Deployment, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Predictive Modeling, Deep Learning, Artificial Intelligence, Telecommunications, Network Performance Management, Emerging Technologies, Responsible AI, Network Architecture, Wireless Networks, Computer Networking, Network Protocols, System Design and Implementation, Digital Communications, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cross-Channel Marketing, Return On Investment, Marketing Budgets, Marketing Strategies, Campaign Management, Marketing Channel, Meta Ads Manager, Data Presentation, Campaign Planning, Coordination, Digital Marketing Campaigns, Google Ads, Advertising Campaigns, Content Performance Analysis, Marketing Effectiveness, Performance marketing, Performance Analysis, Data-Driven Decision-Making, Budget Management, Lead Generation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data-Driven Marketing, Sales Strategy, Digital Analysis, Content Optimization, Web Analytics, Search Engine Optimization, Copywriting, Data Analysis, Keyword Research, Revenue Management, Spatial Data Analysis
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Engagement, Digital Brand Strategy, Marketing Strategies, Driving engagement, Digital Marketing, Marketing Strategy and Techniques, Content Marketing, MarTech, Cross-Channel Marketing, Digital Media Strategy, Social Media Marketing, Loyalty Programs, Consumer Behaviour, Marketing Communications, Digital Advertising, Analytics, Generative AI, Data Analysis, Data Visualization, Data Collection
★ 4.5 (4.8K) · Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Persona (User Experience), Design Thinking, Experience Design, Conceptual Design, Agile Product Development, Product Testing, Project Management, Product Lifecycle Management, Product Management, Service Design, Agile Methodology
★ 4.2 (101) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
★ 4.9 (12) · Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Product Demonstration, Sales, Sales Pipelines, Sales Strategy, Sales Process, Sales Presentations, Selling Techniques, Driving engagement, Drive Engagement, Consultative Selling, Return On Investment, Customer Engagement, Needs Assessment, Social Media, Data-Driven Marketing, Relationship Building, Presentations, Overcoming Objections
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Innovation, New Product Development, Design Thinking, Agile Product Development, Product Development, Product Improvement, Product Management, Product Lining, Business Modeling, Product Strategy, Performance Metric, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Product Planning, Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Customer experience improvement
Beginner · Course · 1 - 3 Months
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks