
Microsoft
Skills you'll gain: Storyboarding, User Research, Information Architecture, User Experience Design, User Experience, UI/UX Research, Design Research, Ideation, Design Thinking, User Centered Design, User Flows, Creativity
★ 4.6 (110) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
★ 4.4 (17) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, User Flows, Wireframing, User Experience, Design Research, Prototyping, Design Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Event Marketing, Events and Conferences, Event Planning, Event Management, Social Media Content, Drive Engagement, Content Creation, Campaign Planning, Social Media, Social Media Marketing, Social Media Campaigns, Promotional Strategies, Driving engagement, Branding, Video Production, Photo/Video Production and Technology, Promotions and Campaigns, Storytelling, Interactive Design
★ 5 (6) · Beginner · Course · 1 - 4 Weeks
University of California San Diego
Skills you'll gain: Design Research, User Experience Design, Experience Design, UI/UX Research, User Experience, User Research, Ideation, Prototyping, Design Thinking, User Centered Design, Persona (User Experience), Usability, Research Methodologies, Innovation, Storyboarding
★ 4.6 (906) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Cross Platform Development, Experience Design, User Centered Design, UI/UX Research, Responsive Web Design, Human Centered Design, Web Design, Web Presence, Usability, Design Research, Design Thinking, Design Strategies, Usability Testing, Prototyping, Generative AI, Ideation
★ 4.8 (5.1K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Generative AI, Experience Design, AI powered creativity, Data-Driven Decision-Making, AI Integrations, AI Workflows, Data Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Automation, Setting Appointments, Generative AI Agents, AI Workflows, Calendar Management, AI Integrations, Prompt Engineering, Customer Service, Customer Communications Management, Scheduling, Inbound Calls, Dental Care, Greeting Customers, Dentistry
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Responsible AI, Data Ethics, PyTorch (Machine Learning Library), Tensorflow, Machine Learning Methods, Customer experience improvement, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Artificial Intelligence, Telecommunications, Network Performance Management, Generative AI Agents, Emerging Technologies, Wireless Networks, Network Architecture, Computer Networking, Digital Communications, Network Protocols, System Design and Implementation, Communication
Advanced · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: UI/UX Strategy, Experience Design, Design Strategies, Design Elements And Principles, Storyboarding
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Program Evaluation, Web Content Accessibility Guidelines, Educational Materials, Multimedia, Instructional Design, Professional Development, Content Creation, Design Strategies, Communication
★ 4.8 (37) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Color Theory, Graphic Design, Color Matching, Typography, Graphic and Visual Design, User Experience Design, Graphic and Visual Design Software, Design, Digital Design, Creative Design, Design Elements And Principles, Visual Design, Design Software, Web Design and Development, Image Quality
★ 4.7 (272) · Beginner · Course · 1 - 4 Weeks