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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


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    Yale University

    The Science of Well-Being for Teens

    Skills you'll gain: Positivity, Mental Health, Goal Setting, Growth Mindedness, Stress Management, Resilience, Emotional Intelligence, Self-Awareness, Behavioral Health, Psychology, Mindfulness, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
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    806 reviews

    Beginner · Course · 1 - 3 Months

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    Macquarie University

    Analysing: Numeric and digital literacies

    Skills you'll gain: Governance, Management Accounting, Budgeting, Marketing Analytics, Capital Budgeting, Financial Modeling, Financial Data, SAS (Software), Business Analytics, Accounting, Financial Management, Customer Insights, Dashboard, Marketing Effectiveness, Corporate Finance, Digital Marketing, Business Valuation, Data-Driven Decision-Making, Financial Analysis, Data Visualization

    4.6
    Rating, 4.6 out of 5 stars
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    1.2K reviews

    Beginner · Specialization · 3 - 6 Months

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    LearnQuest

    Advanced Revenue Growth and Strategic Sales Execution

    Skills you'll gain: Account Strategy, Sales Strategy, Sales Management, Sales, Account Management, Overcoming Objections, Key Performance Indicators (KPIs), Business Leadership, Revenue Forecasting, Sales Pipelines, Sales Enablement, Predictive Analytics, Advanced Analytics, Business Ethics, Forecasting, Negotiation, Analytics, Innovation, Corporate Sustainability, AI Enablement

    Beginner · Course · 1 - 4 Weeks

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    Logical Operations

    Effective Interpersonal Communication for Business

    Skills you'll gain: Interpersonal Communications, Business Communication, Verbal Communication Skills, Communication, Internal Communications, Corporate Communications, Business Correspondence, Social Skills, Collaboration, Conflict Management, Non-Verbal Communication, Active Listening, Relationship Building, Organizational Structure, Mediation, Customer Relationship Building, Contract Negotiation, Organizational Development, Negotiation, Vendor Management

    Mixed · Course · 1 - 3 Months

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    Duke University

    AI for Productivity

    Skills you'll gain: Responsible AI, Adobe Firefly, Productivity Software, AI Workflows, Generative AI, Productivity, Writing, Artificial Intelligence, Gemini, Microsoft Copilot, Unstructured Data, Prompt Engineering, Administrative Support, ChatGPT, Data Analysis, Text Mining, Operational Efficiency, Project Schedules, Media Production

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Google Cloud Digital Leader Certification Guide

    Skills you'll gain: Cloud Computing Architecture, Google Cloud Platform, Cloud Security, Cloud Computing, Digital Transformation, Application Programming Interface (API), Model Deployment, Public Cloud, Data Pipelines, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Data Management, Virtualization and Virtual Machines, Microservices, Containerization, Machine Learning

    Beginner · Course · 1 - 3 Months

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    Coursera

    Datadog: Performance Monitoring Tool

    Skills you'll gain: Interactive Data Visualization, Enterprise Application Management, Cloud Deployment, Business Metrics, Event Monitoring, Kubernetes, Continuous Monitoring, Docker (Software), Microservices, Problem Management, Distributed Computing, Anomaly Detection

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    PowerPoint Data Viz – Business Charting Techniques

    Skills you'll gain: Data Visualization, Microsoft PowerPoint, Data Storytelling, Microsoft Excel, Trend Analysis

    Intermediate · Course · 3 - 6 Months

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    Coursera

    Modal Analysis in Mechanical Structures

    Skills you'll gain: Vibrations, Engineering Analysis, Finite Element Methods, Mechanical Design, Structural Analysis, Mechanical Engineering, Simulations, Business Modeling, Technical Analysis, Technical Design

    Intermediate · Course · 1 - 4 Weeks

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    Universidad Nacional Autónoma de México

    Marketing en redes sociales desde cero

    Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Brand Strategy, Digital Marketing, Social Media Campaigns, Content Creation, Target Audience, Marketing Analytics, Brand Awareness, Marketing Strategies, Marketing, Instagram, Customer Engagement, Performance Metric, TikTok, Surveys, Business Metrics

    Beginner · Course · 1 - 3 Months

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    Google Cloud

    Generative AI Leader

    Skills you'll gain: Google Gemini, Retrieval-Augmented Generation, Generative AI, AI Enablement, Enterprise Security, Agentic systems, Tool Calling, Artificial Intelligence, Customer experience improvement, LLM Application, Strategic Planning, Decision Making, Organizational Strategy, Cloud Infrastructure, Cloud Computing, Cloud Platforms, Innovation, MLOps (Machine Learning Operations), Collaboration

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    Optimizing Enterprise Test Suites with Worksoft Certify

    Skills you'll gain: Test Automation, Test Execution Engine, System Testing, Software Testing, Regression Testing, Test Case, CI/CD, Integration Testing, Maintainability, Automation, Test Data, Quality Assurance, Scalability, SAP Applications

    Advanced · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • The Science of Well-Being for Teens: Yale University
  • Analysing: Numeric and digital literacies: Macquarie University
  • Advanced Revenue Growth and Strategic Sales Execution: LearnQuest
  • Effective Interpersonal Communication for Business: Logical Operations
  • AI for Productivity: Duke University
  • Google Cloud Digital Leader Certification Guide: Packt
  • Datadog: Performance Monitoring Tool: Coursera
  • PowerPoint Data Viz – Business Charting Techniques: Packt
  • Modal Analysis in Mechanical Structures: Coursera
  • Marketing en redes sociales desde cero: Universidad Nacional Autónoma de México

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