
Fundação Instituto de Administração
Skills you'll gain: Innovation, Forecasting, Strategic Thinking, Corporate Strategy, Strategic Decision-Making, Business Strategy, Organizational Strategy, Trend Analysis, Market Trend, Analysis, Market Opportunities, Decision Making, Influencing
Advanced · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Marketing Materials, Promotional Materials, Marketing Collateral, Advertising, Digital Advertising, Design Elements And Principles, Organizational Skills, Graphic Design, Driving engagement, Layout Design, Online Advertising, Design, Graphic and Visual Design, Graphic and Visual Design Software, Graphical Tools, Marketing, Dashboard
★ 4.9 (15) · Intermediate · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
Beginner · Course · 1 - 3 Months
Madecraft
Skills you'll gain: Organizational Change, Change Management, Stakeholder Analysis, Stakeholder Engagement, Culture Transformation, Stakeholder Management, Business Transformation, Leadership and Management, Program Implementation, Organizational Development, Leadership, Organizational Leadership, Overcoming Objections, Stakeholder Communications, Initiative and Leadership, Influencing, People Management, Emotional Intelligence, Strategic Planning, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Customer Insights, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis
Advanced · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Conflict Management, Mediation, De-escalation Techniques, Behavior Management, Negotiation, Emotional Intelligence, Empathy, Interrigatories, Analysis, Discussion Facilitation, Communication, Decision Making, Critical Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Working Capital, Banking Services, Risk Management, Cash Management, Banking, Payment Processing and Collection, Operational Risk, Commercial Banking, Billing & Invoicing, Billing, Risk Mitigation, Commercial Lending, Billing Systems, Payment Systems, Payment Processing, Financial Services, Document Management
★ 5 (19) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Agile Software Development, Agile Project Management, Agile Methodology, Scrum (Software Development), Kanban Principles, Software Development Methodologies, Project Estimation, Sprint Planning, Estimation, Backlogs, Sprint Retrospectives, Project Management, Workflow Management, Software Development, Continuous Improvement Process
★ 4.7 (9) · Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Innovation, Conflict Management, Leadership Development, Leadership, Strategic Leadership, Team Leadership, Business Transformation, Organizational Leadership, Complex Problem Solving, Critical Thinking, Creative Thinking, Digital Transformation, Growth Strategies, Agile Product Development, New Business Development, Technology Strategies, Emerging Technologies, Creativity
★ 4.9 (15) · Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Events and Conferences, Business Solutions, Calendar Management, Discussion Facilitation, Control Panels, Scheduling, Live Streaming, Data Sharing
★ 4.8 (176) · Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Responsible AI, AI Workflows, Generative AI, AI Integrations, Data Ethics, AI literacy, Social Impact, Artificial Intelligence, Ethical Standards And Conduct
★ 4.5 (13) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Financial Analysis, Technical Analysis, Investment Management, Portfolio Management, Investments, Securities (Finance), Return On Investment, Financial Services, Financial Regulations, Performance Measurement, Analysis, Portfolio Risk, Equities, Wealth Management, Performance Analysis, Risk Analysis, Benchmarking, Asset Management, Credit Risk, Risk Appetite
Beginner · Course · 1 - 4 Weeks