Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

Duke University
Skills you'll gain: Package and Software Management, Virtual Environment, Development Environment, Software Installation, Configuration Management, Python Programming, Command-Line Interface
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Relational Databases, Databases, Spreadsheet Software, Collaborative Software, Project Management Software, Cloud Services, Collaboration, Cloud Computing, Data Import/Export
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Case Studies, Business Valuation, Export Control, Tax Compliance, Tax, Tax Laws, Intercompany Accounting, Analysis, Commercial Laws, Problem Solving, Investigation, Regulation and Legal Compliance
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Agentic Workflows, AI Workflows, AI Enablement, Innovation, Risk Analysis
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Management, Cloud Services, Public Cloud
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Systems Analysis, Database Design, Business Process Modeling, Process Flow Diagrams, System Testing, Process Mapping, Functional Requirement, Application Deployment, Process Analysis, Business Analysis, Requirements Elicitation, Requirements Analysis, Development Testing, Data Management, System Design and Implementation, Software Design Documents, Stakeholder Management, Project Management, Data Visualization, Stakeholder Engagement
Advanced · Course · 1 - 3 Months

Packt
Skills you'll gain: Application Deployment, Windows PowerShell, Operating System Administration, Software Configuration Management, Patch Management, System Monitoring, Active Directory, Software Installation, System Configuration, Microsoft Intune (Mobile Device Management Software), Configuration Management, Operating Systems, System Support, Package and Software Management, Microsoft Windows, Continuous Deployment, Azure Active Directory, SQL Server Reporting Services, Hyper-V, Enterprise Architecture
Intermediate · Specialization · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Strategic Marketing, Marketing, Marketing Strategy and Techniques, Brand Strategy, Market Dynamics, Customer Insights, Market Analysis, Consumer Behaviour, Target Market, Stakeholder Management, Value Propositions, Customer Relationship Building, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sampling (Statistics), Estimation, Risk Analysis, Statistical Methods, Statistical Software, Return On Investment, Statistical Analysis, Sample Size Determination, R (Software), Data Analysis, Business Risk Management, Probability & Statistics, Statistical Inference, Project Estimation, Business Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Interface (UI), Bootstrap (Front-End Framework), Blockchain, UI Components, JavaScript Frameworks, Front-End Web Development, Debugging, Web Development Tools, Full-Stack Web Development, Animations, Web Applications, HTML and CSS, Javascript, Cascading Style Sheets (CSS)
Advanced · Course · 1 - 3 Months