Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Motion Graphics, UI/UX Strategy, Animations, User Interface and User Experience (UI/UX) Design, Usability, User Experience, Interaction Design, User Interface (UI) Design, Prototyping, Cascading Style Sheets (CSS), Creative Design, Web Content Accessibility Guidelines, Style Guides, Performance Tuning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, AI Product Strategy, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Responsible AI, Prompt Patterns, ChatGPT, Generative AI, Digital Advertising, Email Marketing, Digital Marketing, Marketing Automation, AI Personalization, Advertising Campaigns, Marketing, Marketing Strategies, Content Creation, Keyword Research, AI Product Strategy, Social Media Marketing, Artificial Intelligence and Machine Learning (AI/ML), Search Engine Optimization, Deep Learning
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Simple Object Access Protocol (SOAP), Development Environment, Hibernate (Java), Systems Architecture, Back-End Web Development, Service Oriented Architecture, Eclipse (Software), Authentications
Beginner · Course · 1 - 4 Weeks
Arizona State University
Skills you'll gain: Oral Comprehension, Education Software and Technology, Teaching, Oral Expression, Literacy, Technology Strategies, Grammar, English Language, Language Competency, Design Elements And Principles, Design Strategies, End User Training and Support, Emerging Technologies, Language Learning, Vocabulary, Innovation, Digital Transformation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Adobe Illustrator, Logo Design, Adobe Creative Cloud, Graphic Design, Graphic and Visual Design, Graphical Tools, Design Elements And Principles, Design, Creative Design, Computer Graphic Techniques
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Competitive Analysis, Market Research, User Story, User Interface (UI), Competitive Intelligence, Usability, Persona Development, Microsoft Copilot, Product Development, Market Analysis, Product Management, Product Lifecycle Management, Customer Analysis, Design Thinking, Product Roadmaps, User Interface (UI) Design, Regulation and Legal Compliance, Data Ethics, Responsible AI, Data Governance
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: GraphQL, API Design, Restful API, Application Programming Interface (API), Cloud API, ASP.NET, Authentications, Data Validation, .NET Framework, Authorization (Computing), C# (Programming Language), Web Services, Serverless Computing, Software Documentation, Microsoft Azure, Software Architecture, Server Side
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Prompt Patterns, Ideation, Verification And Validation, LLM Application, Productivity, AI Personalization, OpenAI, Responsible AI, Artificial Intelligence, Large Language Modeling, Risk Management Framework, Artificial Intelligence and Machine Learning (AI/ML), Testability, Creative Thinking, Human Computer Interaction, Scenario Testing, Creative Problem-Solving
Beginner · Specialization · 1 - 3 Months

Adobe
Skills you'll gain: Typography, Graphic and Visual Design, Adobe Illustrator, Graphic and Visual Design Software, Visual Design, Graphic Design, Design, Design Elements And Principles, Adobe Creative Cloud, Content Creation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Transformation, Cloud Computing Architecture, Systems Design, Cloud Computing, SAP Applications, Cybersecurity, Case Studies, Software As A Service, Systems Analysis, Enterprise Architecture, Enterprise Resource Planning, Business Technologies, Customer experience strategy (CX), Data Modeling, Business Process Automation, Business Analysis, Application Development
Beginner · Course · 1 - 3 Months

Hebrew University of Jerusalem
Skills you'll gain: Computer Architecture, Computer Hardware, Computer Engineering, Computational Logic, Computer Programming, System Design and Implementation, Software Design, Debugging, Computer Programming Tools, Verification And Validation, Data Storage
Mixed · Course · 1 - 3 Months