Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

The University of Sydney
Skills you'll gain: Mental Health, Stress Management, Community Mental Health Services, Mindfulness, Psychiatry, Positivity, Mental Health Counseling, Rehabilitation, Resilience, Behavioral Health, Clinical Psychology, Mental Health Therapies, Psychotherapy, Personal Development, Mental and Behavioral Health, Creativity, Cognitive Behavioral Therapy, Occupational Therapy, Empowerment, Physical Therapy
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Object Oriented Programming (OOP), Data Structures, File I/O, Debugging, Data Processing, Application Development, File Management, File Systems, Programming Principles, Computer Programming, Python Programming, Scripting, Scripting Languages, Operating Systems, Software Development, Virtual Machines, Cross Platform Development
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Database Design, Relational Databases, Database Management, Database Application, Requirements Analysis, Application Deployment, C# (Programming Language), Data Validation, ASP.NET, SQL, .NET Framework, System Requirements, Business Requirements, Full-Stack Web Development, Application Development, Business Logic, Software Development Life Cycle, Data Management, User Interface (UI) Design, Systems Development
Beginner · Specialization · 1 - 3 Months
Skills you'll gain: DevSecOps, Kubernetes, Cloud Security, Cloud-Native Computing, Cyber Security Policies, Security Controls, Continuous Monitoring, Authorization (Computing), Policy Development, CI/CD, Policy Analysis, Open Source Technology, Cross Platform Development, Configuration Management, JSON
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Value Propositions, Entrepreneurship, Social Impact, Target Audience, Customer Insights, Data-Driven Decision-Making, Strategic Partnership, Business Development, Presentations, Business Modeling, Relationship Building, New Product Development, Negotiation, Due Diligence, Fundraising, Financial Statements
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsive Web Design, Bootstrap (Front-End Framework), Web Design, HTML and CSS, Web Design and Development, Front-End Web Development, User Interface (UI), User Interface (UI) Design, UI Components
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Extract, Transform, Load, SQL, Data Transformation, Data Pipelines, Stored Procedure, Query Languages, Data Manipulation, Performance Tuning, Scripting, Database Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Data Storytelling, Data Presentation, Marketing Analytics, Marketing Effectiveness, Key Performance Indicators (KPIs), Data Visualization, Google Analytics, Performance Reporting, Consumer Behaviour, Business Reporting, Stakeholder Engagement, Performance Metric, Data Integration, Decision Making
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Design Thinking, Stakeholder Engagement, Innovation, Prototyping, Brainstorming, Storytelling, Human Centered Design, Social Impact, Ideation, Creativity, Customer experience improvement, Service Design, Design Research, Process Mapping, User Experience, Problem Solving, Complex Problem Solving, Qualitative Research, Data Visualization
Beginner · Course · 1 - 4 Weeks
Macquarie University
Skills you'll gain: Excel Formulas, Microsoft Excel, Excel Macros, Data Validation, Spreadsheet Software, Data Modeling, Financial Forecasting, Data Integrity, Business Modeling, Automation
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: LangGraph, AI Orchestration, LangChain, LLM Application, Agentic Workflows, Generative AI Agents, MLOps (Machine Learning Operations), Context Management, Distributed Computing, Software Design Patterns
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Deepseek, LangChain, Generative AI, LLM Application, Tool Calling, AI Workflows, AI Orchestration, Prompt Engineering, Automation, Data Integration, Cross Platform Development, Systems Integration
Intermediate · Course · 1 - 4 Weeks