
Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Social Media Marketing, Marketing Analytics, Social Media Campaigns, Marketing Effectiveness, Data-Driven Decision-Making, Advertising Campaigns, Social Media, Social Media Strategy, Social Media Management, Marketing, Marketing Communications, A/B Testing, Facebook, Performance Reporting, Presentations, Advertising, Return On Investment, Communication, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Influencing, Non-Verbal Communication, Culture Transformation, Organizational Change, Organizational Leadership, Communication, Communication Strategies, Verbal Communication Skills, Team Motivation, Emotional Intelligence, Personal Development
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Security Testing, Penetration Testing, Open Web Application Security Project (OWASP), Application Security, Exploitation techniques, Vulnerability Assessments, Test Tools, Web Applications, SQL, Databases
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Distributed Computing, Scalability, Performance Tuning, C++ (Programming Language), System Programming, Computer Architecture, Cross Platform Development, Hardware Architecture, Application Development, Algorithms, C (Programming Language), Development Environment
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Advertising Campaigns, Campaign Management, Advertising, Online Advertising, Social Media Marketing, Digital Advertising, Lead Generation, Automation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Marketing Budgets, Advertising Campaigns, Campaign Management, Search Engine Marketing, Online Advertising, Social Media Campaigns, Facebook, Paid media, Digital Advertising, Budget Management, Advertising, Account Management, Target Audience, User Accounts, Organizational Skills
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Pipelines, Dataflow, Extract, Transform, Load, Data Cleansing, Data Warehousing, Data Quality, Google Cloud Platform, Data Validation, Performance Tuning, Workflow Management, Operational Efficiency, System Monitoring, Data Processing, Apache Spark, Operational Excellence, Scalability, Resource Utilization, Data Transformation, Serverless Computing, Scheduling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Scoping, Scope Management, Resource Planning, Change Control, Requirements Management, Resource Allocation, Budget Management, Stakeholder Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, Cyber Threat Hunting, Threat Detection, Vulnerability Assessments, Incident Response, Security Information and Event Management (SIEM), Cybersecurity, Threat Management, IT Security Architecture, Cloud Security, Cyber Risk, Intrusion Detection and Prevention, Cyber Security Policies, Data Security, Network Security, Cyber Security Strategy, Personally Identifiable Information, Malware Protection, Security Controls, Risk Management
Beginner · Specialization · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations
Beginner · Course · 1 - 4 Weeks