
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Health Care Administration, Patient Safety, Healthcare Project Management, Leadership, Continuous Quality Improvement (CQI), Safety Standards, Health Informatics, Decision Making, Teamwork, Reliability, Risk Management, Problem Solving
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Medical Imaging, Patient Evaluation, Health Technology, Clinical Assessment, Health Assessment, Medical Equipment and Technology, Image Analysis, Patient Assistance
Beginner · Course · 1 - 4 Weeks
University of Maryland, College Park
Skills you'll gain: Health Informatics, Public Health, Health Policy, Health Care Administration, Clinical Leadership, Informatics, Health Care, Health Systems, Data Integration, Health Technology, Data Analysis Software, Interoperability
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Mining, Health Informatics, Acute Care, Emerging Technologies, Big Data, Health Technology, Analytics, Data Preprocessing, Clinical Informatics, Machine Learning, Health Care, Applied Machine Learning, Artificial Intelligence, Home Health Care, Generative AI, Business Process Improvement
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Health Informatics, Strategic Communication, Strategic Planning, Business Planning, Innovation, Telehealth, Organizational Strategy, Design Thinking, Business Strategy, Health Care Administration, Stakeholder Analysis, Emerging Technologies, Agile Methodology, User Centered Design
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: AI Workflows, Agentic Workflows, AI Orchestration, AI Security, API Testing, System Testing, Test Script Development, Context Management, Health Informatics, Performance Testing, Functional Testing, Business Logic
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Import/Export, Data Store, Cloud API, Health Informatics, Electronic Medical Record System, Google Cloud Platform, Health Care, Data Integration, Data Modeling, Cloud Storage
Beginner · Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Nutritional Assessment, Nutrition and Diet, Clinical Nutrition, Nutrition Care Plans, Food Quality Assurance And Control
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Data Store, Cloud API, Health Information Management, Health Informatics, Application Programming Interface (API), Health Care, Cloud-Based Integration, Cloud Computing, Health Technology
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Adaptability, Diversity and Inclusion, Leadership, Communication, Professional Development, Cultural Diversity, Emotional Intelligence, Initiative and Leadership, Empathy
Beginner · Course · 1 - 4 Weeks