
Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Marketing Strategy and Techniques
Beginner · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Oral Expression, Verbal Communication Skills, Communication, Language Competency, Oral Comprehension, Business Communication, Language Learning, Vocabulary, Collaboration, Booking (Sales), Grammar, Time Management, Hotels and Accommodations, Critical Thinking
Intermediate · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Performance Measurement, Verbal Communication Skills, Problem Solving, Communication
Beginner · Course · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Google Ads, Online Advertising, Digital Advertising, Contextual Advertising, Paid media, Advertising, Advertising Campaigns, Media Buying, Media Planning, Digital Media Strategy, Earned Media, Target Audience, Content Strategy, Data-Driven Marketing, Data Ethics, Business Ethics
Beginner · Course · 1 - 3 Months

AI Business School
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, AI Personalization, Agentic Workflows, Responsible AI, Generative AI, Risk Management, HR Tech, Personalized Campaigns, AI literacy, AI Workflows, AI Enablement, ChatGPT, Generative AI Agents, Risk Analysis, Productivity, Artificial Intelligence, LLM Application, Innovation, Ideation
Beginner · Specialization · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Legal Technology, Payment Systems, Blockchain, Personally Identifiable Information, digital literacy, Law, Regulation, and Compliance, Digital Assets, E-Commerce, General Data Protection Regulation (GDPR), Information Privacy, Civil Law, Contract Review, Internet Of Things, Payment Processing, Legal Risk, Regulation and Legal Compliance, FinTech, Commercial Laws, Robotics, Litigation and Civil Justice
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Digital Advertising, Email Automation, Email Marketing, Data Ethics, Generative AI, Personalized Campaigns, Marketing Automation, Digital Marketing Tools, AI Personalization, Digital Marketing Campaigns, Advertising Campaigns, AI Integrations, Content Creation, Keyword Research, Content Optimization, Search Engine Optimization, Social Media Marketing, Copywriting, E-Commerce
Intermediate · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Responsible AI, Organizational Change, AI Enablement, Operational Efficiency, Stakeholder Engagement, Technology Roadmaps, Decision Intelligence, Innovation, Google Gemini, Anthropic Claude, Change Management, Business Transformation, Leadership, Content Strategy, Corporate Communications, Digital Media Strategy, Non-Verbal Communication, Verbal Communication Skills, Communication Strategies, Communication
Intermediate · Specialization · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Customer Analysis, Branding, Brand Strategy, Brand Marketing, Marketing Psychology, Strategic Marketing, Marketing, Brand Management, Consumer Behaviour, Go To Market Strategy, Marketing Strategies, Customer Insights, Marketing Communications, Driving engagement, Online Advertising, E-Commerce
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AI Enablement, Google Sheets, Relationship Management, Google Gemini
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Generative AI, Customer Service, Customer Inquiries, Customer Support, Application Programming Interface (API), User Flows, Python Programming, Development Environment
Intermediate · Guided Project · Less Than 2 Hours

Simplilearn
Skills you'll gain: Email Marketing, Email Automation, Target Audience, Lead Generation, Marketing Automation, Newsletters, Digital Marketing Tools, Campaign Management, Driving engagement, Promotional Strategies, Marketing Materials, Customer Relationship Management (CRM) Software, Account Management, Customer Engagement, Brand Loyalty, Sales, Growth Strategies, Automation, Law, Regulation, and Compliance
Beginner · Course · 1 - 4 Weeks