Kennesaw State University
Skills you'll gain: Customer Retention, Trustworthiness, Loyalty Programs, Social Impact, Expectation Management, Brand Loyalty, Customer Advocacy, Corporate Sustainability, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Customer Engagement, Sustainable Development, Customer Success Management, Customer Analysis, Sustainable Business, Customer Relationship Building, Business Strategy, Business, Marketing
★ 4.7 (119) · Beginner · Specialization · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: Presentations, Sales Presentations, Oral Expression, Business Communication, Business Correspondence, Verbal Communication Skills, Negotiation, Workplace inclusivity, Business Writing, English Language, Interviewing Skills, Data Visualization, Writing, Communication, Report Writing, Taking Meeting Minutes, Recruitment, Interpersonal Communications, Vocabulary
★ 4.6 (35) · Intermediate · Course · 1 - 3 Months

STARWEAVER
Skills you'll gain: Financial Statements, Financial Modeling, Business Valuation, Financial Analysis, Financial Statement Analysis, Income Statement, Gross Profit, Microsoft Excel, Accounting, Bookkeeping, Balance Sheet, Investment Management, General Accounting, Business Metrics, Finance, Cash Flows, Strategic Decision-Making, Portfolio Risk, Excel Formulas, Revenue Forecasting
★ 4.4 (7) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration
★ 4.4 (12) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Content Strategy, Content Marketing, Content Performance Analysis, Content Development and Management, HubSpot CRM, Marketing Strategies, Content Optimization, Data-Driven Marketing, Web Content, Social Media Content, Paid media, Email Automation, Marketing Effectiveness, Target Audience, Customer Relationship Management (CRM) Software, Marketing Planning, Marketing, Digital Marketing, Customer Relationship Management
★ 4.5 (41) · Beginner · Specialization · 1 - 3 Months

LearnQuest
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Lead Generation, Cross-Channel Marketing, Sales Enablement, Sales, Sales Development, Global Marketing, Driving engagement, Sales Operations, Communication Strategies, Communication Planning, Regional Sales, LinkedIn, Sales Pipelines, Sales Strategy, Drive Engagement, AI Personalization, Personalized Campaigns, Marketing Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Service, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights
★ 4.6 (7) · Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Financial Statement Analysis, Financial Statements, Financial Analysis, Financial Acumen, Inventory Accounting, Generally Accepted Accounting Principles (GAAP), Income Statement, Financial Reporting, Cash Flows, Balance Sheet, Accounting, Financial Forecasting, Gross Profit, Working Capital, Accrual Accounting, Capital Expenditure, Trend Analysis
★ 3.2 (18) · Beginner · Course · 1 - 3 Months

KodeKloud
Skills you'll gain: Cloud Computing, Cloud Solutions, Cloud Engineering, Amazon CloudWatch, Cloud Computing Architecture, Identity and Access Management, Data Migration
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Overcoming Objections, Closing (Sales), Rapport Building, B2B Sales, Price Negotiation, Negotiation, Sales, Communication, Influencing, Collaboration, Compensation Strategy
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Analysis, Persona Development, Customer Relationship Management, Customer Insights, Target Audience, Target Market, Marketing Strategies, Marketing Planning, Consumer Behaviour, Social Media, Product Knowledge, Research
★ 4.6 (33) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Financial Modeling, Financial Statement Analysis, Financial Statements, Financial Analysis, Business Valuation, Financial Data, Financial Forecasting, Business Modeling, Benchmarking, Financial Reporting, Capital Budgeting, Business Reporting, Mergers & Acquisitions, Business Analysis, Microsoft Excel, Private Equity, Due Diligence, Risk Analysis, Dashboard Creation, Risk Management
Beginner · Course · 1 - 4 Weeks