• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    EMT Foundations

    Skills you'll gain: Vital Signs, Emergency Medical Services, Patient Evaluation, Medical History Documentation, Patient Communication, Medical Terminology, Health Assessment, Basic Patient Care, Clinical Assessment, Emergency Medicine, Patient Positioning, Occupational Health, Anatomy, Health Systems, Technical Communication, Personal protective equipment, Stress Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of London

    Citizenship and the Rule of Law

    Skills you'll gain: Law, Regulation, and Compliance, Business Ethics, Social Justice, Environmental Social And Corporate Governance (ESG), Legal Proceedings, International Relations, Legal Research, Political Sciences, Governance, Corporate Sustainability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    534 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Real-Time Embedded Systems

    Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Embedded Software, Hardware Architecture, Electronic Systems, Performance Tuning, Systems Architecture, Software Architecture, Verification And Validation, System Programming, Debugging, Software Design, System Design and Implementation, Linux, Software Technical Review, Systems Engineering, Operating Systems, Software Systems, System Software, Ubuntu

    Build toward a degree

    4
    Rating, 4 out of 5 stars
    ·
    118 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    T

    Technion - Israel Institute of Technology

    Nanotechnology and Nanosensors, Part1

    Skills you'll gain: Materials science, Engineering, Scientific, and Technical Instruments, Semiconductors, Innovation, Emerging Technologies, Biomedical Engineering, Chemistry, Electronics, Electronic Components, Analytical Chemistry, Chemical Engineering

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.2K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Battery Technologies

    Skills you'll gain: Electrical Systems, Safety Standards, Energy and Utilities, Environmental Regulations, Basic Electrical Systems, Electrical Power, Sustainable Technologies, Manufacturing and Production, Manufacturing Processes, Production Process, Chemistry, Electric Power Systems, Thermal Management, Materials science, Reliability, Electrical Safety, Environmental Issue, System Requirements, Chemical Engineering, Technical Standard

    4.7
    Rating, 4.7 out of 5 stars
    ·
    269 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University at Buffalo

    Computer Vision Basics

    Skills you'll gain: Computer Vision, Image Analysis, Computer Graphics, Visualization (Computer Graphics), Digital Design, Artificial Intelligence, Applied Machine Learning, Computer Programming, Matlab, Algorithms, Calculus, Probability & Statistics

    4.2
    Rating, 4.2 out of 5 stars
    ·
    1.8K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Big Data Modeling and Management Systems

    Skills you'll gain: Data Modeling, Big Data, Data Management, Database Management Systems, Real Time Data, NoSQL, Database Design, Data Processing, Apache Hadoop, Data Structures, Scalability, Virtual Environment

    4.4
    Rating, 4.4 out of 5 stars
    ·
    3K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    IT Infrastructure and Emerging Trends

    Skills you'll gain: Cybersecurity, Cloud Computing, Information Technology, Technology Solutions, Technology Strategies, IT Infrastructure, Data Security, Information Systems, Mobile Security, Emerging Technologies, Innovation, Business Transformation, Blockchain, Encryption, Wireless Networks, Virtualization, Scalability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    501 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Professional Success Skills

    Skills you'll gain: Creative Thinking, Creativity, Business Ethics, Business Analytics, Ideation, Creative Problem-Solving, Leadership and Management, Business Analysis, Business Leadership, Brainstorming, Business Strategy, Organizational Leadership, Decision Making, Emotional Intelligence, Accounting, Cultural Sensitivity, Cultural Diversity, Brand Management, Organizational Structure, Culture

    4.7
    Rating, 4.7 out of 5 stars
    ·
    376 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Retail Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    406 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    U

    Universitat Autònoma de Barcelona

    Detección de objetos

    Skills you'll gain: Computer Vision, Image Analysis, Applied Machine Learning, Classification And Regression Tree (CART), Machine Learning Algorithms, Supervised Learning, Machine Learning, Deep Learning, Feature Engineering, Artificial Neural Networks, Algorithms, Histogram

    4.4
    Rating, 4.4 out of 5 stars
    ·
    352 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    T

    Technical University of Munich (TUM)

    The Basics of Trauma Surgery

    Skills you'll gain: Trauma Care, Orthopedics, Wound Care, Surgical Suturing, Surgery, Neurology, Injury Prevention, Emergency Medicine, Triage, Rehabilitation, Critical Care, Acute Care, Diagnostic Radiology, Anatomy, Clinical Assessment, Medical Imaging

    4.5
    Rating, 4.5 out of 5 stars
    ·
    244 reviews

    Intermediate · Course · 1 - 3 Months

Searches related to technical support

technical support fundamentals
technical support (it) case studies and capstone
dell technologies technical support for hardware
providing technical support for aws workloads
dell technologies networking & security technical support
dell technologies technical support for software
dell technologies technical customer support specialist
introduction to technical support
1…777879…293

In summary, here are 10 of our most popular technical support courses

  • EMT Foundations: University of Colorado System
  • Citizenship and the Rule of Law: University of London
  • Real-Time Embedded Systems: University of Colorado Boulder
  • Nanotechnology and Nanosensors, Part1: Technion - Israel Institute of Technology
  • Battery Technologies: Arizona State University
  • Computer Vision Basics: University at Buffalo
  • Big Data Modeling and Management Systems: University of California San Diego
  • IT Infrastructure and Emerging Trends: University of Minnesota
  • Professional Success Skills: University of Illinois Urbana-Champaign
  • CVS Health Retail Customer Service: CVS Health

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok