Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Duke University
Skills you'll gain: Rust (Programming Language), Containerization, Data Pipelines, CI/CD, Docker (Software), Jenkins, DevOps, Large Language Modeling, Restful API, Serverless Computing, Generative AI, Amazon Web Services, Development Testing, Software Testing, Maintainability, Command-Line Interface, Prometheus (Software), Natural Language Processing, Computer Programming, Cloud Computing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Responsible AI, Anomaly Detection, Computer Vision, Artificial Intelligence, Microsoft Azure, Image Analysis, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Data Ethics, Machine Learning, Large Language Modeling, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Music Theory, Music, Open Source Technology, Media Production, Musical Composition, Music History, Electronic Components, Post-Production, Electronics, Aesthetics, Hardware Design, Collaborative Software, Digital Design, Instrumental Music, Data Sharing, Embedded Systems, System Configuration, Algorithms, Creativity, Digital Publishing
Intermediate · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Web Applications, Cloud Services, Amazon Elastic Compute Cloud, Information Technology, Cloud Computing, Public Cloud, IT Infrastructure, Computer Systems, Amazon S3, Web Development, General Networking, Web Servers, Operating Systems, Servers, Virtualization, Data Centers, Hypertext Markup Language (HTML), Data Analysis, Project Management
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Active Listening, Non-Verbal Communication, Business Writing, Concision, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Responsible AI, Emotional Intelligence, Technical Writing, Business Communication, Google Gemini, Anthropic Claude, Communication Strategies, Communication, Technical Documentation, Stakeholder Engagement, Marketing Communications, Media and Communications
Intermediate · Specialization · 1 - 4 Weeks
University of California San Diego
Skills you'll gain: Graphic and Visual Design, Usability Testing, User Interface (UI) Design, Design, Experimentation, Interaction Design, Human Computer Interaction, User Experience Design, Prototyping, Design Elements And Principles, Human Centered Design, Web Design and Development, Typography, Design Research, A/B Testing
Beginner · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Music Theory, Music, Musical Composition, Classical Music, Music History, Instrumental Music, Music Performance, World Music
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Import/Export, Collaborative Software, Technical Communication, Technical Documentation, Graphical Tools, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
Beginner · Course · 1 - 3 Months

National Taiwan University
Skills you'll gain: Engineering Drawings, Architectural Drawing, AutoCAD, SketchUp (3D Modeling Software), Autodesk Revit, Building Information Modeling, Drafting and Engineering Design, 3D Modeling, Engineering Management, Computer-Aided Design, Technical Drawing, Engineering Design Process, Structural Engineering, Construction Estimating, Visualization (Computer Graphics), Architectural Engineering, Engineering Practices, Building Design, Civil and Architectural Engineering, Blueprint Reading
Beginner · Specialization · 3 - 6 Months

Institute for the Future
Skills you'll gain: Forecasting, Innovation, Proactivity, Strategic Thinking, Creative Thinking, Optimism, Systems Thinking, Trend Analysis, Creativity, Professional Development, Leadership, Collaboration, Analysis, Emerging Technologies
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Image Analysis, Computer Vision, Digital Communications, Computer Graphics, Visualization (Computer Graphics), Medical Imaging, Applied Mathematics, Spatial Analysis, Advanced Mathematics, Linear Algebra, Matlab, Algorithms
Mixed · Course · 1 - 3 Months