Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Generative AI, Generative Model Architectures, Prompt Engineering, Responsible AI, Generative Adversarial Networks (GANs), MLOps (Machine Learning Operations), AI Security, Multimodal Prompts, Data Ethics, AI Workflows, Microsoft Azure, ChatGPT, AI Orchestration, Azure DevOps, Model Deployment, AI Enablement, PyTorch (Machine Learning Library), Artificial Intelligence and Machine Learning (AI/ML), Application Lifecycle Management, Python Programming
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Visualization, Storytelling, Infographics, Layout Design, Branding
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Application Deployment, Application Development, Web Applications, Data Modeling, Responsive Web Design, Application Design, Database Design, Systems Design, User Interface (UI) Design, UI Components, Business Logic
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: CrewAI, Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, AI Orchestration, AI Workflows, AI Enablement, Responsible AI, AI Product Strategy, Agentic Workflows, Automation, Workflow Management, Report Writing, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
Intermediate · Specialization · 1 - 3 Months
Skills you'll gain: Retrieval-Augmented Generation, LangChain, LLM Application, AI Workflows, Performance Tuning, Model Deployment, Prompt Engineering, Enterprise Application Management, Maintainability, System Monitoring, Scalability, Application Performance Management, Cost Reduction, Vector Databases
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Business Analytics, Operations Research, Analytics, Predictive Analytics, Operational Analysis, Business Operations, Business Intelligence, Data Analysis, Operations Management, Data-Driven Decision-Making, Demand Planning, Forecasting, Simulation and Simulation Software, Business Modeling, Inventory and Warehousing, Process Optimization, Risk Analysis, Supply Chain Planning, Decision Making
Mixed · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Energy and Utilities, Basic Electrical Systems, Electrical Equipment, Electrical Safety, Low Voltage, High Voltage, Sustainable Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache, CI/CD, Full-Stack Web Development, Continuous Deployment, Ruby (Programming Language), Service Management, Software Installation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Data Governance, Workflow Management, No-Code Development, Financial Data, Accounting and Finance Software, Artificial Intelligence, Financial Management, Generative AI, Automation, Financial Forecasting, Financial Regulation, Finance, Financial Reporting, Data Management, Financial Analysis, Accounting, Strategic Decision-Making, Securities (Finance)
Advanced · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Network Troubleshooting, Network Administration, Network Security, Wireless Networks, Dynamic Host Configuration Protocol (DHCP), Computer Networking, Virtual Local Area Network (VLAN), Local Area Networks, Network Switches, Network Architecture, Network Routers, TCP/IP, Network Infrastructure, Networking Hardware, Network Routing, IT Automation, Network Protocols, Hardware Troubleshooting, Routing Protocols, Network Model
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Unity Engine, 3D Assets, Game Design, Virtual Environment, Video Game Development, Debugging, Computer Graphics, Algorithms, Scripting, Computer Programming
Advanced · Course · 1 - 3 Months