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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    U

    University of Maryland, College Park

    Fundamentals of Technology Sales

    Skills you'll gain: Closing (Sales), Sales Process, Sales Presentation, Technical Sales, Sales, Sales Development, Sales Management, Sales Strategy, Solution Sales Engineering, Prospecting and Qualification, Emerging Technologies, Outside Sales, Inside Sales, Needs Assessment, Consultative Approaches, Negotiation, Overcoming Objections, Cloud Computing, Cybersecurity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    155 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SAP

    Implementing an SAP Solution

    Skills you'll gain: Technical Consulting, System Implementation, Test Planning, Case Studies, Technology Roadmaps, Project Implementation, System Testing, Stakeholder Management, Project Closure, Enterprise Resource Planning, System Monitoring, System Configuration, Automation, Data Cleansing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    90 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Stanford University

    Introduction to Clinical Data

    Skills you'll gain: Feature Engineering, Data Ethics, Clinical Research, Clinical Data Management, Health Informatics, Unstructured Data, Health Care, Data Mining, Electronic Medical Record, Data Transformation, Data Collection, Text Mining, Data Processing, Medical Imaging

    4.6
    Rating, 4.6 out of 5 stars
    ·
    482 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Groundwork for Success in Sales Development

    Skills you'll gain: Time Management, Productivity, Growth Mindedness, Sales Development, Professional Development, Goal Setting, Prioritization, Professionalism, Collaboration, Personal Development, Teamwork, Sales, Performance Metric, Constructive Feedback, Self-Awareness, Stress Management, Accountability

    4.4
    Rating, 4.4 out of 5 stars
    ·
    462 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Geospatial Techniques for Engineers

    Skills you'll gain: Geospatial Information and Technology, Spatial Analysis, GIS Software, Spatial Data Analysis, Geographic Information Systems, Geospatial Mapping, Construction Engineering, Database Management, Construction, Construction Management, ArcGIS, Global Positioning Systems, Visualization (Computer Graphics), Decision Support Systems, Building Information Modeling, As-Built Drawings, Survey Creation, AutoCAD Civil 3D, Data Manipulation, Network Analysis

    4.1
    Rating, 4.1 out of 5 stars
    ·
    51 reviews

    Advanced · Specialization · 3 - 6 Months

  • C

    Coursera

    Command Line in Linux

    Skills you'll gain: Linux Commands, Linux, Linux Servers, Command-Line Interface, Linux Administration, File Management, Unix Commands, File Systems

    4.6
    Rating, 4.6 out of 5 stars
    ·
    968 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    IT Infrastructure and Emerging Trends

    Skills you'll gain: Cybersecurity, Cloud Computing, Information Technology, Technology Solutions, Technology Strategies, IT Infrastructure, Data Security, Information Systems, Mobile Security, Emerging Technologies, Innovation, Business Transformation, Blockchain, Encryption, Wireless Networks, Virtualization, Scalability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    501 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Building Cloud Computing Solutions at Scale

    Skills you'll gain: Technical Communication, Cloud Infrastructure, MLOps (Machine Learning Operations), Cloud-Native Computing, CI/CD, Cloud Platforms, Cloud Computing, Application Deployment, Agile Software Development, DevOps, Software Engineering, Infrastructure As A Service (IaaS), Distributed Computing, Microservices, Continuous Delivery, Applied Machine Learning, Extract, Transform, Load, Cloud API, Google Cloud Platform, Machine Learning

    4.4
    Rating, 4.4 out of 5 stars
    ·
    478 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    T

    The State University of New York

    International Cyber Conflicts

    Skills you'll gain: Cyber Threat Intelligence, Cyber Security Policies, Cybersecurity, International Relations, Cyber Governance, Network Infrastructure, Conflict Management, Security Management, Political Sciences, Media and Communications, Psychology

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.6K reviews

    Mixed · Course · 1 - 3 Months

  • T

    The Chinese University of Hong Kong

    Basic Modeling for Discrete Optimization

    Skills you'll gain: Operations Research, Applied Mathematics, Mathematical Modeling, Problem Solving, Combinatorics, Graph Theory, Decision Support Systems, Computational Thinking, Data Modeling

    4.8
    Rating, 4.8 out of 5 stars
    ·
    455 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    Technical University of Munich (TUM)

    The Basics of Trauma Surgery

    Skills you'll gain: Trauma Care, Orthopedics, Wound Care, Surgical Suturing, Surgery, Neurology, Injury Prevention, Emergency Medicine, Triage, Rehabilitation, Critical Care, Acute Care, Diagnostic Radiology, Anatomy, Clinical Assessment, Medical Imaging

    4.5
    Rating, 4.5 out of 5 stars
    ·
    244 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Toronto

    Mental Health and Resilience for Healthcare Workers

    Skills you'll gain: Resilience, Mental Health, Stress Management, Emotional Intelligence, Mindfulness, Crisis Intervention, Self-Awareness, Behavioral Health, Mental Health Therapies, Positive Behavior Support

    4.8
    Rating, 4.8 out of 5 stars
    ·
    511 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Fundamentals of Technology Sales: University of Maryland, College Park
  • Implementing an SAP Solution: SAP
  • Introduction to Clinical Data: Stanford University
  • Groundwork for Success in Sales Development: Salesforce
  • Geospatial Techniques for Engineers: L&T EduTech
  • Command Line in Linux: Coursera
  • IT Infrastructure and Emerging Trends: University of Minnesota
  • Building Cloud Computing Solutions at Scale: Duke University
  • International Cyber Conflicts: The State University of New York
  • Basic Modeling for Discrete Optimization: The Chinese University of Hong Kong

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