Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
University of Alberta
Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Agile Methodology, User Story, Requirements Analysis, Usability Testing, Constructive Feedback, User Research
Mixed · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Computer Vision, Tensorflow, Image Analysis, Keras (Neural Network Library), Deep Learning, Visualization (Computer Graphics), Heat Maps, Network Architecture
Intermediate · Course · 1 - 4 Weeks
University of Toronto
Skills you'll gain: Community Mental Health Services, Mental Health Diseases and Disorders, Health Disparities, Mental Health, Social Determinants Of Health, Socioeconomics, Culture, Cultural Diversity, Medical History Documentation, Family Support, Caregiving
Mixed · Course · 1 - 3 Months

Tally Education and Distribution Services Private Limited
Skills you'll gain: Accounting, Financial Reporting, Bookkeeping, Accounting Software, Financial Accounting, Financial Statements, General Ledger, Banking Services, Data Security, Banking, Data Maintenance, Software Installation, Inventory Management System, Reconciliation
Beginner · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Autism Spectrum Disorders, Student Support and Services, Family Support, Special Education, Parent Communication, Individualized Education Programs (IEP), Working With Children, Speech Therapy, Child Development, Psychological Evaluations, Applied Behavior Analysis, Research, Group Therapy
Intermediate · Course · 1 - 3 Months

University of Houston
Skills you'll gain: Collaborative Software, Education Software and Technology, Collaboration, Teaching, Communication, End User Training and Support, Technology Solutions, Web Applications, Communication Systems, Digital Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Backlogs, Quality Management, Project Closure, Project Planning, Scope Management, Team Management, Project Scoping, Agile Project Management, Budget Management, Project Risk Management, Milestones (Project Management), Team Leadership, Communication Planning, Agile Software Development, Sprint Retrospectives, Resource Management, Project Management Life Cycle, Smart Goals, Change Management, Project Management
Beginner · Professional Certificate · 3 - 6 Months

University of Toronto
Skills you'll gain: Resilience, Mental Health, Stress Management, Emotional Intelligence, Mindfulness, Crisis Intervention, Self-Awareness, Behavioral Health, Mental Health Therapies, Positive Behavior Support
Beginner · Course · 1 - 3 Months

Skills you'll gain: Technical Consulting, System Implementation, Test Planning, Case Studies, Technology Roadmaps, Project Implementation, System Testing, Stakeholder Management, Project Closure, Enterprise Resource Planning, System Monitoring, System Configuration, Automation, Data Cleansing
Beginner · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Artificial Intelligence, Psychology, Human Learning, Anthropology, Human Development, Human Factors, Science and Research, Research
Mixed · Course · 1 - 3 Months

Skills you'll gain: Electrical Power, Electric Power Systems, Electrical Systems, Control Systems, Electrical Substation, Electrical Equipment, Energy and Utilities, Electrical Safety, Plant Operations and Management, Three-Phase, High Voltage, Applied Mathematics, Automation Engineering, Basic Electrical Systems, Low Voltage, Electrical Engineering, Mathematical Modeling, Telecommunications, Matlab, Simulation and Simulation Software
Intermediate · Specialization · 3 - 6 Months

Universidad de los Andes
Skills you'll gain: Adaptability, Decision Making, Self-Awareness, Planning, Personal Development, Academic Advising, Higher Education, Goal Setting, Family Support, Research
Beginner · Course · 1 - 4 Weeks