• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Communications Management

Results for "customer communications management"


  • E

    Ei4Change

    Conscious Leadership: Adapting to Changing Situations

    Skills you'll gain: Emotional Intelligence, Drive Engagement, Cognitive flexibility, Leadership, Team Motivation, Organizational Leadership, Team Building, Leadership Development, Business Leadership, Team Leadership, Team Performance Management, Leadership and Management, Adaptability, Professional Development, Personal Development, Employee Coaching, Change Management, Coaching, Visionary, Business Communication

    ★ 4.8 (16) · Intermediate · Course · 1 - 4 Weeks

  • U

    University of Michigan

    AI for Lawyers: Time and Tasks

    Skills you'll gain: Responsible AI, Delegation Skills, Time Management, Data Ethics, AI literacy, Legal Technology, Decision Intelligence, Artificial Intelligence, Generative AI, Ethical Standards And Conduct, Automation, Decision Making, Creativity, Communication Strategies

    Beginner · Course · 1 - 4 Weeks

  • R

    Real Madrid Graduate School Universidad Europea

    How Did We Get Here?The Development of Analytics in Football

    Skills you'll gain: Analytics, Performance Analysis, Descriptive Analytics, Business Analytics, Advanced Analytics, Data-Driven Decision-Making, Data Analysis, Media and Communications, Analysis, Predictive Analytics, Digital Analysis, People Analytics, Performance Measurement, Data Collection, Spatial Data Analysis, Performance Reporting, Learning Styles, Innovation, Leadership, Communication

    Beginner · Course · 1 - 4 Weeks

  • H

    Harvard Business Review

    Drive Innovation and Growth

    Skills you'll gain: Strategic Thinking, Strategic Leadership, Organizational Strategy, Innovation, Open Mindset, Stakeholder Engagement, Strategic Decision-Making, Proactivity, Creative Thinking, Ideation, Growth Strategies, Critical Thinking, New Product Development

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Creating Horizontal and Vertical Timelines in PowerPoint

    Skills you'll gain: Microsoft Office, Project Management, Technical Communication, Communication

    ★ 4.8 (6) · Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Discover all the features of ZOOM

    Skills you'll gain: Collaborative Software, User Accounts, Telecommuting, Virtual Environment, Communication, Business Communication, Public Speaking, Marketing Communications

    ★ 4 (8) · Intermediate · Guided Project · Less Than 2 Hours

  • W

    Whizlabs

    Azure Identity, Governance, and Monitoring solutions

    Skills you'll gain: Role-Based Access Control (RBAC), Microsoft Azure, Azure Active Directory, Cloud Solutions, Identity and Access Management, Cloud Management, Solution Architecture, Data Governance, Data Management, Cloud Security, Cloud Computing Architecture, System Monitoring, Authorization (Computing), Authentications, Application Performance Management, Key Management

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Managing IT Project Scope, Schedule, and Resources

    Skills you'll gain: Scope Management, Cost Management, Project Schedules, Budget Management, Project Scoping, Project Performance, Scheduling, Stakeholder Engagement, Stakeholder Management, Resource Management, Work Breakdown Structure, Cost Estimation, Resource Utilization, Requirements Management, Project Controls, Timelines, IT Management, Resource Allocation, Budgeting, Stakeholder Communications

    Intermediate · Course · 1 - 3 Months

  • F

    Fundação Instituto de Administração

    Uma Perspectiva Prática da Transformação Digital

    Skills you'll gain: Digital Transformation, Business Transformation, Process Optimization, Culture Transformation, Process Improvement and Optimization, Business Process, Data Strategy, Technology Strategies, Digital Analysis, Organizational Development, Business Strategies, Customer experience strategy (CX), Organizational Change, Innovation, Emerging Technologies, Customer experience improvement, Cross-Channel Marketing, New Business Development, Strategic Partnership

    ★ 4.7 (27) · Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Sheets: Getting Started

    Skills you'll gain: Google Workspace, Data Sharing, Collaborative Software, Spreadsheet Software, Cloud Computing, Communication

    ★ 3 (8) · Beginner · Project · Less Than 2 Hours

  • C

    Coursera

    Project Phases and Methods: From Initiation to Execution

    Skills you'll gain: Project Management Life Cycle, Backlogs, Stakeholder Communications, Timelines, Project Management, Workflow Management, Stakeholder Management, Waterfall Methodology, Agile Methodology, Agile Project Management, Project Management Software, Project Schedules, Project Planning, Scheduling, Risk Mitigation, Data-Driven Decision-Making, Dependency Analysis, Decision Making, Risk Analysis

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    The Ultimate BPMN Course

    Skills you'll gain: Business Process Improvement, Process Modeling, Process Optimization, Dataflow

    Intermediate · Course · 3 - 6 Months

1…782783784…834

In summary, here are 10 of our most popular customer communications management courses

  • Conscious Leadership: Adapting to Changing Situations: Ei4Change
  • AI for Lawyers: Time and Tasks: University of Michigan
  • How Did We Get Here?The Development of Analytics in Football: Real Madrid Graduate School Universidad Europea
  • Drive Innovation and Growth: Harvard Business Review
  • Creating Horizontal and Vertical Timelines in PowerPoint: Coursera
  • Discover all the features of ZOOM: Coursera
  • Azure Identity, Governance, and Monitoring solutions : Whizlabs
  • Managing IT Project Scope, Schedule, and Resources: Packt
  • Uma Perspectiva Prática da Transformação Digital: Fundação Instituto de Administração
  • Google Sheets: Getting Started: Google Cloud

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok