Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Simplilearn
Skills you'll gain: Requirements Management, Solution Design, Business Analysis, Requirements Elicitation, Stakeholder Management, Business Analysis Tools, Stakeholder Engagement, Stakeholder Analysis, Stakeholder Communications, Business Strategies, Business Process Modeling, Business Modeling, Business Strategy, Business Process, Process Analysis, Business Process Management, Business Intelligence, Agile Methodology, Performance Measurement
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Lean Six Sigma, Performance Improvement, Statistical Process Controls, Lean Methodologies, Operational Analysis, Process Improvement, Process Improvement and Optimization, Statistical Hypothesis Testing, Quality Improvement, Six Sigma Methodology, Operational Excellence, Business Process, Statistical Methods, Continuous Improvement Process, Innovation, Operations Management, Quality Control, Probability & Statistics, Patient-centered Care, Problem Solving
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Business Analysis, Stakeholder Engagement, Stakeholder Management, Business Requirements, Solution Design, Requirements Management, Stakeholder Communications, Business Process, Business Strategies, Requirements Elicitation, Stakeholder Analysis, Performance Analysis, Strategic Thinking, Governance, Performance Measurement, Business Solutions
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Business Process Management, Business Process, Process Management, Process Design, Organizational Structure, Decision Making, Game Theory, Process Mapping, Organizational Strategy, Operational Efficiency, Organizational Effectiveness, Business Management, Performance Measurement, Problem Solving, Business, Strategic Decision-Making, Coordination
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
Beginner · Guided Project · Less Than 2 Hours

University of Virginia
Skills you'll gain: Growth Strategies, Business Planning, Business Strategy, Strategic Thinking, Entrepreneurship, Business Process, Process Management, Planning, Value Propositions, Innovation, Business Intelligence, Prioritization, Case Studies
Mixed · Course · 1 - 3 Months

Howard University
Skills you'll gain: Spreadsheet Software, Microsoft Excel, Data Modeling, Mathematical Modeling, Business Modeling, Business Analysis, Operations Research, Business Process, Financial Modeling, Process Optimization, Applied Mathematics, Data-Driven Decision-Making, Business Strategy, Trend Analysis, Profit and Loss (P&L) Management, Resource Allocation
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: IT Management, Customer Relationship Management, Enterprise Resource Planning, Business Process Management, Business Process, Customer Relationship Management (CRM) Software, Business Intelligence, Business Intelligence Software, Operations Management, Process Improvement, Business Operations, Information Technology, Business Technologies, Continuous Improvement Process, Information Systems, Information Technology Operations, Quality Management, IT Infrastructure, Information Technology Architecture, Technology Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Process Automation, Robotic Process Automation, Agentic systems, Process Analysis, Business Process Modeling, Business Process, Agentic Workflows, Workflow Management, Business Process Management, Process Modeling, Business Analysis, Automation, Solution Design, Generative AI Agents, User Acceptance Testing (UAT), IT Automation, Solution Delivery
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Lean Methodologies, Six Sigma Methodology, Failure Mode And Effects Analysis, Lean Manufacturing, Lean Six Sigma, Process Optimization, Quality Improvement, Process Improvement, Business Process, Quality Management, Process Improvement and Optimization, Process Mapping, Operational Efficiency, Product Quality (QA/QC), Waste Minimization, Key Performance Indicators (KPIs), Performance Measurement, Product Development, Risk Analysis, Organizational Strategy
Beginner · Course · 1 - 4 Weeks

Insper
Skills you'll gain: Operations Management, Inventory Management, Operations, Quality Management, Inventory Control, Process Management, Business Operations, Inventory Management System, Administration, Business Administration, Manufacturing Operations, Quality Improvement, Operational Analysis, Operational Performance Management, Process Analysis, Process Improvement, Business Process, Production Management, Operational Efficiency, Quality Management Systems
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Conceptual Design, New Product Development, Solution Design, Process Mapping, Human Centered Design, Sprint Planning, Process Analysis, Business Analysis, User Research, AI powered creativity, Business Process, Artificial Intelligence, Business Modeling, Interviewing Skills, Value Propositions, Customer Insights, Business Research, Prioritization
Beginner · Course · 1 - 3 Months