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Business Process Courses

Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Popular Business Process Courses and Certifications


  • Status: Free Trial
    Free Trial
    S

    Simplilearn

    CBAP Certification Business Analysis Training

    Skills you'll gain: Requirements Management, Solution Design, Business Analysis, Requirements Elicitation, Stakeholder Management, Business Analysis Tools, Stakeholder Engagement, Stakeholder Analysis, Stakeholder Communications, Business Strategies, Business Process Modeling, Business Modeling, Business Strategy, Business Process, Process Analysis, Business Process Management, Business Intelligence, Agile Methodology, Performance Measurement

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Understanding the Healthcare Innovation Process II

    Skills you'll gain: Lean Six Sigma, Performance Improvement, Statistical Process Controls, Lean Methodologies, Operational Analysis, Process Improvement, Process Improvement and Optimization, Statistical Hypothesis Testing, Quality Improvement, Six Sigma Methodology, Operational Excellence, Business Process, Statistical Methods, Continuous Improvement Process, Innovation, Operations Management, Quality Control, Probability & Statistics, Patient-centered Care, Problem Solving

    Build toward a degree

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Simplilearn

    CCBA Certification Business Analysis Essentials

    Skills you'll gain: Business Analysis, Stakeholder Engagement, Stakeholder Management, Business Requirements, Solution Design, Requirements Management, Stakeholder Communications, Business Process, Business Strategies, Requirements Elicitation, Stakeholder Analysis, Performance Analysis, Strategic Thinking, Governance, Performance Measurement, Business Solutions

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    P

    Politecnico di Milano

    Fundamentals of Organization

    Skills you'll gain: Business Process Management, Business Process, Process Management, Process Design, Organizational Structure, Decision Making, Game Theory, Process Mapping, Organizational Strategy, Operational Efficiency, Organizational Effectiveness, Business Management, Performance Measurement, Problem Solving, Business, Strategic Decision-Making, Coordination

    4.7
    Rating, 4.7 out of 5 stars
    ·
    197 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a services customer satisfaction process

    Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    42 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of Virginia

    Grow to Greatness: Smart Growth for Private Businesses, Part I

    Skills you'll gain: Growth Strategies, Business Planning, Business Strategy, Strategic Thinking, Entrepreneurship, Business Process, Process Management, Planning, Value Propositions, Innovation, Business Intelligence, Prioritization, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    661 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    H

    Howard University

    Fundamentals of Business Problem Solving

    Skills you'll gain: Spreadsheet Software, Microsoft Excel, Data Modeling, Mathematical Modeling, Business Modeling, Business Analysis, Operations Research, Business Process, Financial Modeling, Process Optimization, Applied Mathematics, Data-Driven Decision-Making, Business Strategy, Trend Analysis, Profit and Loss (P&L) Management, Resource Allocation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    23 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad de Palermo

    Gestión de tecnologías de la información

    Skills you'll gain: IT Management, Customer Relationship Management, Enterprise Resource Planning, Business Process Management, Business Process, Customer Relationship Management (CRM) Software, Business Intelligence, Business Intelligence Software, Operations Management, Process Improvement, Business Operations, Information Technology, Business Technologies, Continuous Improvement Process, Information Systems, Information Technology Operations, Quality Management, IT Infrastructure, Information Technology Architecture, Technology Strategies

    4.9
    Rating, 4.9 out of 5 stars
    ·
    478 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    U

    UiPath

    UiPath Business Analyst Associate

    Skills you'll gain: Business Process Automation, Robotic Process Automation, Agentic systems, Process Analysis, Business Process Modeling, Business Process, Agentic Workflows, Workflow Management, Business Process Management, Process Modeling, Business Analysis, Automation, Solution Design, Generative AI Agents, User Acceptance Testing (UAT), IT Automation, Solution Delivery

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Simplilearn

    Introduction to Six Sigma Training

    Skills you'll gain: Lean Methodologies, Six Sigma Methodology, Failure Mode And Effects Analysis, Lean Manufacturing, Lean Six Sigma, Process Optimization, Quality Improvement, Process Improvement, Business Process, Quality Management, Process Improvement and Optimization, Process Mapping, Operational Efficiency, Product Quality (QA/QC), Waste Minimization, Key Performance Indicators (KPIs), Performance Measurement, Product Development, Risk Analysis, Organizational Strategy

    4.3
    Rating, 4.3 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    Insper

    Gestão de Operações

    Skills you'll gain: Operations Management, Inventory Management, Operations, Quality Management, Inventory Control, Process Management, Business Operations, Inventory Management System, Administration, Business Administration, Manufacturing Operations, Quality Improvement, Operational Analysis, Operational Performance Management, Process Analysis, Process Improvement, Business Process, Production Management, Operational Efficiency, Quality Management Systems

    4.8
    Rating, 4.8 out of 5 stars
    ·
    594 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    The Ideation Process

    Skills you'll gain: Conceptual Design, New Product Development, Solution Design, Process Mapping, Human Centered Design, Sprint Planning, Process Analysis, Business Analysis, User Research, AI powered creativity, Business Process, Artificial Intelligence, Business Modeling, Interviewing Skills, Value Propositions, Customer Insights, Business Research, Prioritization

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular business process courses

  • CBAP Certification Business Analysis Training: Simplilearn
  • Understanding the Healthcare Innovation Process II: University of Illinois Urbana-Champaign
  • CCBA Certification Business Analysis Essentials: Simplilearn
  • Fundamentals of Organization: Politecnico di Milano
  • Create a services customer satisfaction process: Coursera
  • Grow to Greatness: Smart Growth for Private Businesses, Part I: University of Virginia
  • Fundamentals of Business Problem Solving: Howard University
  • Gestión de tecnologías de la información: Universidad de Palermo
  • UiPath Business Analyst Associate: UiPath
  • Introduction to Six Sigma Training: Simplilearn

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Decision-making (16)
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