ServiceNow courses can help you learn IT service management, workflow automation, incident management, and change management processes. You can build skills in configuring ServiceNow applications, creating reports and dashboards, and integrating third-party tools. Many courses introduce ServiceNow's platform features, such as the ServiceNow Studio for application development and the Performance Analytics tool for data visualization, allowing you to apply your knowledge in practical settings.

Skills you'll gain: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Terraform, Ansible, Cloud Platforms, Devops Tools, DevOps, Infrastructure As A Service (IaaS), Configuration Management, IT Automation, Cloud Technologies, Cloud Infrastructure, Software Configuration Management, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, Process Optimization, Operational Excellence, IT Management, User Feedback, Innovation, Customer Service, Process Improvement and Optimization, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud-Native Computing, Software-Defined Networking, Cloud Deployment, Virtual Networking, Cloud Infrastructure, Network Infrastructure, Application Deployment, Cloud Platforms, Containerization, Kubernetes, Microservices, Computing Platforms, Infrastructure Architecture, IT Infrastructure, Virtualization, Virtual Machines, Networking Hardware
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Virtualization and Virtual Machines, Cloud Computing, Cloud API, Cloud Management, Public Cloud, Query Languages, Cloud Platforms
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Data Pipelines, Dataflow, Extract, Transform, Load, Data Quality, Data Warehousing, Data Integration, Data Cleansing, Google Cloud Platform, Data Validation, Apache Spark, Scalability, Data Processing, Data Integrity, Cloud Services, Data Transformation, Event Monitoring, System Monitoring, Serverless Computing, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: .NET Framework, Web Development, Databases, Program Development, Application Development, Business Logic
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Transformation, Digital Transformation, Network Infrastructure, Virtual Networking, Network Architecture, Operational Efficiency, Cloud Infrastructure, Telecommunications, Cloud-Native Computing, Wireless Networks, Hybrid Cloud Computing, Technology Solutions, Cloud Deployment, Emerging Technologies, Network Security, Virtualization, Distributed Computing, Hardware Architecture, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dataflow, Data Pipelines, Unit Testing, Site Reliability Engineering, Continuous Integration, CI/CD, Test Script Development, Data Processing, Data Integrity, Performance Tuning, Debugging, Continuous Deployment, Google Cloud Platform, Disaster Recovery
Advanced · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Customer experience improvement, Automation, Data Ethics, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dataflow, Data Pipelines, Serverless Computing, Data Processing, Cloud Management, Identity and Access Management, Data Security, Authorization (Computing), Security Controls, Role-Based Access Control (RBAC), Data Transformation, Containerization, Data Storage Technologies, Interoperability
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), Natural Language Processing, Machine Learning, Application Development
Beginner · Project · Less Than 2 Hours