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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
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    U

    University of Copenhagen

    Air Pollution – a Global Threat to our Health

    Skills you'll gain: Pollution Prevention, Environmental Monitoring, Environmental Engineering, Epidemiology, Pulmonology, Sustainable Development, Public Health, Respiration, Health Disparities, Environmental Science, Climate Change Mitigation, Vulnerability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.5K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    L

    L&T EduTech

    Power System: Generation, Transmission and Protection

    Skills you'll gain: Electrical Power, Electric Power Systems, Electrical Systems, Control Systems, Electrical Substation, Electrical Equipment, Energy and Utilities, Electrical Safety, Plant Operations and Management, Three-Phase, High Voltage, Applied Mathematics, Automation Engineering, Basic Electrical Systems, Low Voltage, Electrical Engineering, Mathematical Modeling, Telecommunications, Matlab, Simulation and Simulation Software

    4.5
    Rating, 4.5 out of 5 stars
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    240 reviews

    Intermediate · Specialization · 3 - 6 Months

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    T

    The University of Edinburgh

    AstroTech: The Science and Technology behind Astronomical Discovery

    Skills you'll gain: Physics, Data Storage Technologies, Emerging Technologies, Technical Communication, Physical Science, Computational Thinking, Image Analysis, Engineering, Scientific, and Technical Instruments, General Science and Research, Data Analysis Software

    4.7
    Rating, 4.7 out of 5 stars
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    1.2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Stanford University

    Palliative Care Always

    Skills you'll gain: Hospice, Pain Management, Patient Communication, Patient-centered Care, Parent Communication, Caregiving, Family Support, Psychosocial Assessments, Patient Education and Support, Patient Education And Counseling, Compassion, Patient Advocacy, Cultural Responsiveness, Care Management, Care Coordination, Rapport Building, Pediatrics, Oncology, Patient Evaluation, Nursing and Patient Care

    4.7
    Rating, 4.7 out of 5 stars
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    158 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
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    J

    Johns Hopkins University

    Reproducible Research

    Skills you'll gain: Rmarkdown, Knitr, Data Sharing, General Science and Research, Statistical Reporting, Data Analysis, Data Validation, Exploratory Data Analysis, R Programming, Technical Communication, Version Control

    4.6
    Rating, 4.6 out of 5 stars
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    4.2K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Rust Programming

    Skills you'll gain: Rust (Programming Language), Containerization, Data Pipelines, CI/CD, Docker (Software), Jenkins, DevOps, Large Language Modeling, Restful API, Serverless Computing, Generative AI, Amazon Web Services, Development Testing, Software Testing, Maintainability, Command-Line Interface, Prometheus (Software), Natural Language Processing, Computer Programming, Cloud Computing

    3.9
    Rating, 3.9 out of 5 stars
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    259 reviews

    Beginner · Specialization · 3 - 6 Months

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    U

    University of Geneva

    Troubles du spectre de l'autisme : diagnostic

    Skills you'll gain: Autism Spectrum Disorders, Patient Evaluation, Patient Communication, Parent Communication, Child Development, Psychiatric Assessments, Clinical Assessment, Pediatrics, Family Support, Psychiatry, Working With Children, Mental Health Diseases and Disorders, Patient Observation

    4.9
    Rating, 4.9 out of 5 stars
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    823 reviews

    Intermediate · Course · 1 - 3 Months

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    U

    University of Colorado Boulder

    Basics of Inclusive Design for Online Education

    Skills you'll gain: Web Content Accessibility Guidelines, Learning Management Systems, Disabilities, Education Software and Technology, Visual Impairment Education, Document Management, Technical Communication, Microsoft Office

    4.5
    Rating, 4.5 out of 5 stars
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    83 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Introduction to Microsoft 365 Copilot

    Skills you'll gain: Microsoft Copilot, Prompt Engineering, Microsoft 365, Microsoft Outlook, Productivity Software, Collaborative Software, Workflow Management, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Business Process Automation, Artificial Intelligence, Identity and Access Management, Data Security

    4.6
    Rating, 4.6 out of 5 stars
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    808 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    The Microsoft 365 Ecosystem

    Skills you'll gain: Microsoft 365, Microsoft Office, Collaborative Software, Microsoft Teams, Productivity Software, Endpoint Security, Microsoft Windows, Automation, Microsoft Outlook, Data Loss Prevention, Data Security, Microsoft Word, Microsoft PowerPoint, Microsoft Excel

    4.6
    Rating, 4.6 out of 5 stars
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    129 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Building Cloud Computing Solutions at Scale

    Skills you'll gain: Technical Communication, Cloud Infrastructure, MLOps (Machine Learning Operations), Cloud-Native Computing, CI/CD, Cloud Platforms, Cloud Computing, Application Deployment, Agile Software Development, DevOps, Software Engineering, Infrastructure As A Service (IaaS), Distributed Computing, Microservices, Continuous Delivery, Applied Machine Learning, Extract, Transform, Load, Cloud API, Google Cloud Platform, Machine Learning

    4.4
    Rating, 4.4 out of 5 stars
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    479 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Codio

    Cloud Computing Primer for Semi-tech and Business Learners

    Skills you'll gain: Infrastructure As A Service (IaaS), Service Level Agreement, Platform As A Service (PaaS), Software As A Service, Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Applications, Cloud Computing Architecture, Cloud Solutions, Private Cloud, Service Level, Business Software, DevOps, Collaborative Software, Agile Methodology

    4.6
    Rating, 4.6 out of 5 stars
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    91 reviews

    Beginner · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Air Pollution – a Global Threat to our Health: University of Copenhagen
  • Power System: Generation, Transmission and Protection: L&T EduTech
  • AstroTech: The Science and Technology behind Astronomical Discovery: The University of Edinburgh
  • Palliative Care Always: Stanford University
  • Reproducible Research: Johns Hopkins University
  • Rust Programming: Duke University
  • Troubles du spectre de l'autisme : diagnostic: University of Geneva
  • Basics of Inclusive Design for Online Education: University of Colorado Boulder
  • Introduction to Microsoft 365 Copilot: Microsoft
  • The Microsoft 365 Ecosystem: Microsoft

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