IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Model Optimization, Model Training, AI Workflows, Data Pipelines
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Surveys, Survey Creation, Customer Insights, Data-Driven Marketing, Data Import/Export, Data Presentation, Market Research, Marketing Analytics, Customer Analysis, Marketing Strategies, Target Audience, Presentations, Data Analysis, Microsoft Excel, Target Market, Pivot Tables And Charts, Data-Driven Decision-Making, Data Storytelling, Spreadsheet Software, Data Capture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Presentations, Concision, Analytical Skills, Persuasive Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, Cyber Threat Intelligence, DevSecOps, Security Information and Event Management (SIEM), AI Integrations, Agentic Workflows, IT Automation, Cybersecurity, Cyber Security Assessment, Threat Detection, AI Workflows, Model Deployment, Incident Response, ChatGPT, OpenAI API, OpenAI, Malware Protection, Cloud Security
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Software Documentation, API Gateway, Scripting, API Design, API Testing, Restful API, JSON, Application Programming Interface (API), Data Import/Export, Scripting Languages, Technical Documentation, Performance Tuning, Content Management, Scalability
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Team Building, Employee Coaching, Team Collaboration, Management Training And Development, Employee Onboarding, Team Management, Team Leadership, Talent Recruitment, Coaching, Human Resources Management and Planning, Team Performance Management, Collaboration, Initiative and Leadership, Recruitment, Recruitment Strategies, Product Management, Cross-Functional Collaboration, Constructive Feedback, Product Strategy, Empowerment
Intermediate · Specialization · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Management Training And Development, Employee Onboarding, Talent Recruitment, Human Resources Management and Planning, Team Management, Recruitment, Recruitment Strategies, Talent Acquisition, New Hire Orientations, Talent Management, Staff Management, Team Building, Human Resource Strategy, Workforce Planning, Human Resources, Performance Management, Product Management, Leadership, Product Improvement, Empowerment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Terraform, Cloud-Native Computing, Serverless Computing, Kubernetes, DevOps, CI/CD, Scalability, Microservices, Application Deployment, Continuous Deployment, Application Performance Management, Prometheus (Software), Cloud Platforms, System Monitoring, Grafana
Intermediate · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Prompt Engineering, AI Personalization, Prompt Patterns, Prompt Engineering Tools, GitHub Copilot, Vibe coding, Microsoft Copilot, Responsible AI, ChatGPT, Customer experience improvement, Generative AI Agents, Artificial Intelligence, Digital Analysis, Personalized Campaigns, Digital Brand Strategy, Digital Marketing, Software Development, Machine Learning, Devops Tools, Business Strategy
Advanced · Course · 1 - 3 Months

Skills you'll gain: Unreal Engine, Agentic systems, AI Workflows, Game Design, Video Game Development, Animation and Game Design, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, C++ (Programming Language), Algorithms
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Classification And Regression Tree (CART), Model Deployment, Model Optimization, Decision Tree Learning, Predictive Modeling, Model Evaluation, Model Training, Predictive Analytics, Machine Learning Methods, Random Forest Algorithm, Applied Machine Learning, Data-Driven Decision-Making, Performance Tuning, Feasibility Studies, Scikit Learn (Machine Learning Library), Data Visualization, Performance Analysis, Statistical Methods, Cost Benefit Analysis, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Management Reporting, Performance Reporting, Report Writing, Milestones (Project Management), Project Performance, Agile Methodology, User Feedback, Performance Metric, Key Performance Indicators (KPIs), Concision, Data-Driven Decision-Making, Data Visualization, Stakeholder Management, Real Time Data, Stakeholder Communications, Risk Management, Decision Making
Intermediate · Course · 1 - 4 Weeks