Hospitality management courses can help you learn customer service excellence, event planning, revenue management, and food and beverage operations. You can build skills in conflict resolution, team leadership, and effective communication with diverse clientele. Many courses introduce tools such as property management systems, reservation software, and budgeting applications, illustrating how these skills enhance guest experiences and streamline operations.

Microsoft
Skills you'll gain: Data Loss Prevention, Microsoft 365, Authentications, Azure Active Directory, Data Governance, Compliance Management, Compliance Auditing, Zero Trust Network Access, Compliance Reporting, Identity and Access Management, Microsoft Teams, Technical Communication, Payment Card Industry (PCI) Data Security Standards, Regulation and Legal Compliance, Cyber Security Assessment, Multi-Factor Authentication, Microsoft Office, Microsoft Azure, User Provisioning, Portfolio Management
Intermediate · Professional Certificate · 3 - 6 Months

Arizona State University
Skills you'll gain: Meeting Facilitation, Business Writing, Business Communication, Active Listening, Business Correspondence, Telephone Skills, Management Training And Development, Writing, Employee Coaching, Business Leadership, English Language, Discussion Facilitation, Delegation Skills, Concision, Staff Management, Recruitment, Leadership, Organizational Skills, Verbal Communication Skills, Communication
★ 4.8 (1.5K) · Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Agentic Workflows, AI Workflows, AI Enablement, Agentic systems, Microsoft Power Platform, Decision Intelligence, Business Transformation, Workflow Management, Digital Transformation, AI Product Strategy, Business Process Automation, Responsible AI, Generative AI Agents, Enterprise Architecture, Software As A Service, Operational Excellence, Organizational Development, Strategic Leadership, Leadership Development, Risk Management
Advanced · Course · 1 - 3 Months

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Microsoft 365, Vulnerability Management, Vulnerability Assessments, Patch Management, Data Governance, Information Management, Endpoint Detection and Response, AI Security, Data Management, Endpoint Security, Compliance Management, Governance Risk Management and Compliance, Investigation, Data Security, Threat Management, Litigation Support, Regulatory Requirements, Regulatory Compliance, Security Controls
Intermediate · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Stress Management, Resilience, Habit Formation, Conflict Management, Composure, Emotional Intelligence, Mindfulness, Meditation & Breathwork, Persistence, Compassion, Overcoming Obstacles, Crisis Management, Adaptability, Personal Development, Mental Concentration, Personal Care, Self-Awareness, Leadership and Management, Dealing With Ambiguity, Self-Motivation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Learning Management Systems, Surveys, Course Development, Metadata Management, Training and Development, Instructional Design, Dashboard, Interactive Learning, System Configuration, Information Architecture, Digital Content, Content Development and Management, Content Management Systems, Education Software and Technology, Content Management, Management Training And Development, Interactive Design, Multimedia
Mixed · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Brand Management, Brand Awareness, Branding, Brand Marketing, Brand Strategy, Marketing Psychology, Customer Insights, Data-Driven Marketing, Marketing Management, Digital Brand Strategy, Consumer Behaviour, User Research, Qualitative Research, Customer Engagement, Culture
Beginner · Course · 1 - 4 Weeks

Copenhagen Business School
Skills you'll gain: Culture Transformation, Talent Management, Plan Execution, Crisis Management, Innovation, Business Leadership, Leadership, Organizational Leadership, Strategic Leadership, Leadership Development, Organizational Change, Business Ethics, Leadership and Management, Team Leadership, Organizational Strategy, Business Transformation, Human Capital, Ethical Standards And Conduct, Communication, Collaboration
★ 4.7 (1.3K) · Mixed · Course · 3 - 6 Months

Skills you'll gain: AI Enablement, Business Leadership, Decision Intelligence, Strategic Leadership, Governance Risk Management and Compliance, Generative AI, Agentic Workflows, Regulatory Compliance, Generative AI Agents, Risk Control, Business Transformation, Risk Management, Business Ethics, Strategic Decision-Making, Business Analysis, Business Management, Business Planning, Artificial Intelligence, Change Management, Stakeholder Management
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Growth Mindedness, Stress Management, Resilience, Mindfulness, Resourcefulness, Personal Development, Active Listening, Compassion, Meditation & Breathwork, Self-Awareness, Overcoming Obstacles, Mental Health, Mental Concentration, Communication, Personal Care, Emotional Intelligence, Social Impact, Relationship Building, Behavioral Health, Cognitive flexibility
★ 4.8 (1.2K) · Beginner · Specialization · 3 - 6 Months

Sage Publications
Skills you'll gain: Customer Relationship Management, Customer Relationship Building, Marketing Management, Environmental Social And Corporate Governance (ESG), Promotional Strategies, Marketing Operations, Marketing Effectiveness, Campaign Planning, Plan Execution, Promotions and Campaigns, Marketing, Strategic Marketing, Marketing Planning, Supply Chain, Customer Engagement, Customer Retention, Marketing Strategies, Customer Service, Advertising, Probability Distribution
Beginner · Course · 1 - 4 Weeks

Chegg Skills
Skills you'll gain: Responsible AI, Operational Efficiency, Natural Language Processing, Data Ethics, Workflow Management, Customer Service, AI Enablement, Operations, Customer experience improvement, Customer experience strategy (CX), Customer Communications Management, AI literacy, Artificial Intelligence, Customer Support, Service Improvement, AI Personalization, Guest Relations, Prompt Engineering, Communication, Problem Solving
Beginner · Course · 1 - 3 Months