
Skills you'll gain: Proposal Writing, Business Communication, Proposal Development, Communication, Writing, Crisis Management, Persuasive Communication, Corporate Communications, Presentations, Communication Strategies, Public Speaking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Color Matching, Color Theory, Sales, Design, Sales Strategy, Marketing Materials, Creative Design, Design Elements And Principles, Digital Design, Intellectual Property, Graphic and Visual Design Software, Design Software, Digital Assets, Asset Protection, Marketing
Intermediate · Guided Project · Less Than 2 Hours

United Cities and Local Governments of Africa
Skills you'll gain: Project Finance, Risk Management, Finance, Financial Policy, Risk Analysis, Fiscal Management, Community Development, Capital Expenditure, Decision Making, Financial Systems, Economic Development, Sustainable Development, Tax Management, Tax, Revenue Management, Governance, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Cyber Attacks, Systems Integration, Innovation, Service Design, Technology Strategies, Information Technology Operations, Social Media, E-Commerce, Social Media Management, Organizational Development
Beginner · Specialization · 3 - 6 Months

IESE Business School
Skills you'll gain: Professional Networking, Professional Development, Interviewing Skills, Trend Analysis, Sales, Market Trend, LinkedIn, Spreadsheet Software, Business Marketing, Marketing, Adaptability, General Networking
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Analysis, Persona Development, Customer Relationship Management, Customer Insights, Target Audience, Target Market, Marketing Strategies, Marketing Planning, Consumer Behaviour, Social Media, Product Knowledge, Research
Beginner · Guided Project · Less Than 2 Hours

Dubai College of Tourism
Skills you'll gain: Budget Management, Budgeting, Events and Conferences, Cost Management, Return On Investment, Event Planning, Operating Budget, Cost Estimation, Cost Control, Cost Reduction, Event Management, Expense Management, Profit and Loss (P&L) Management, Revenue Management, Gross Profit, Financial Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, Process Optimization, Operational Excellence, IT Management, User Feedback, Innovation, Customer Service, Process Improvement and Optimization, Automation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Sales Management, Campaign Management, Customer Relationship Management, Management Reporting, Team Management, Team Oriented, Marketing Automation, Customer Data Management, User Accounts, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Conversion Funnel Analysis, Web Analytics, Google Analytics, Ad Hoc Reporting, Customer Analysis, E-Commerce, Marketing Analytics, Event Monitoring, Performance Analysis, Performance Reporting
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Medical Privacy, Patient Registration, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Medical Records, Claims Processing, Registration, Health Information Management, Electronic Medical Record System, Clinic Management Systems, Electronic Medical Record, Records Management, Clinical Documentation, Patient Safety, Data Entry, Document Management, Health Informatics, Data Validation, Data Security, Data Integrity, Regulatory Compliance
Beginner · Specialization · 3 - 6 Months