
University of Michigan
Skills you'll gain: Prompt Engineering, Large Language Modeling, Responsible AI, AI Security, Generative AI, Policy Development, AI Enablement, Data Ethics, Labor Relations, Automation, Law, Regulation, and Compliance, Workforce Management, Journalism, Artificial Intelligence, Regulatory Requirements, Information Privacy, Risk Analysis, Education and Training, Job Analysis, Business Ethics
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Slack (Software), Collaborative Software, Internal Communications, Organizational Skills, Communication, Consolidation, General Networking, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Amazon CloudWatch, Interactive Data Visualization, Application Performance Management, Security Controls, Cloud-Native Computing, Authentications, Network Monitoring, DevOps, Site Reliability Engineering, Amazon Web Services, System Configuration, Service Management, Software Installation
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Validation, Object Oriented Programming (OOP), Customer Data Management, Business Logic, Financial Data, User Interface (UI), Program Development, Real Time Data, Command-Line Interface, Scripting, Application Development, Python Programming
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Relationship Building, Customer experience strategy (CX), Agile Methodology, Customer Relationship Management, Customer Insights, Value Propositions, Solution Delivery, Business Analysis, Web Analytics, Cross-Functional Collaboration, Product Lifecycle Management, Product Management
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Command-Line Interface, Scripting, Unix Commands, Computer Programming Tools, Scripting Languages, Data Manipulation, Python Programming
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Power Platform, Hypertext Markup Language (HTML), No-Code Development, UI Components, Development Environment, Language Interpretation, Translation, and Studies, Web Content, Web Design and Development, Content Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AWS Kinesis, Amazon Web Services, Real Time Data, Extract, Transform, Load, Data Processing, Dashboard, Full-Stack Web Development, Mobile Development Tools, Event-Driven Programming, Business Intelligence, Data Visualization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Blogs, Search Engine Optimization, Brand Marketing, Content Marketing, Keyword Research, Content Creation, Web Analytics, Customer Engagement, Thought Leadership, Customer Relationship Building, Content Management Systems, Business Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Web Scraping, Extensible Markup Language (XML), Data Processing, Cascading Style Sheets (CSS), JSON, Data Capture, Application Programming Interface (API), MongoDB, Data Storage, Hypertext Markup Language (HTML)
Beginner · Course · 3 - 6 Months

Università di Napoli Federico II
Skills you'll gain: Object Oriented Programming (OOP), Python Programming, Computer Programming, Scripting Languages, Programming Principles, Data Management, Functional Design, Debugging, Database Management, File Management, Databases
Beginner · Course · 1 - 4 Weeks