• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • M

    Microsoft

    Introduction to Microsoft Power Platform

    Skills you'll gain: Microsoft Power Platform, Power Platform Architecture & Technical Design, Productivity Software, No-Code Development, Data Integration, Data Store, Data Access, Database Management Systems, Application Development, Case Studies, Business Solutions, Value Propositions, Security Controls

    4.5 stars, 198 reviews, Beginner, Course, 1 - 4 Weeks

    ā˜… 4.5 (198) Ā· Beginner Ā· Course Ā· 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    Universidad Nacional Autónoma de México

    Estrategias de Negociación

    Skills you'll gain: Overcoming Objections, Negotiation, Closing (Sales), Active Listening, Cooperation, Workplace inclusivity, Customer Analysis, Composure, Communication Strategies, Teamwork, Interpersonal Communications, Team Building, Communication, Conflict Management, Relationship Building, Collaboration, Strategic Partnership, Organizational Effectiveness, Leadership, Persuasive Communication

    4.8 stars, 1.2K reviews, Intermediate, Specialization, 3 - 6 Months

    ā˜… 4.8 (1.2K) Ā· Intermediate Ā· Specialization Ā· 3 - 6 Months

    Status: Free trial
    Free trial
  • I

    IESE Business School

    La gestión de personas y equipos

    Skills you'll gain: People Management, Team Performance Management, Leadership Development, Team Management, Organizational Leadership, Team Motivation, Team Building, Performance Measurement, Culture Transformation, Leadership and Management, Industrial and Organizational Psychology, People Development, Leadership, Employee Engagement, Culture, Conflict Management, Persona (User Experience)

    4.8 stars, 1.5K reviews, Beginner, Course, 1 - 4 Weeks

    ā˜… 4.8 (1.5K) Ā· Beginner Ā· Course Ā· 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    IBM

    Python Project for Data Engineering

    Skills you'll gain: Extract, Transform, Load, Web Scraping, Database Management, Databases, Unit Testing, Data Transformation, Data Access, Package and Software Management, Application Programming Interface (API), Data Integration, Data Wrangling, Integrated Development Environments, Data Pipelines, Maintainability, Python Programming, Programming Principles, Hypertext Markup Language (HTML), Style Guides

    4.6 stars, 861 reviews, Intermediate, Course, 1 - 4 Weeks

    ā˜… 4.6 (861) Ā· Intermediate Ā· Course Ā· 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Corporate Governance

    Skills you'll gain: Governance, Stakeholder Engagement, Regulatory Compliance, Regulation and Legal Compliance, Compliance Management, Governance Risk Management and Compliance, Risk Management, Business Ethics, Regulatory Requirements, Risk Management Framework, Stakeholder Management, Corporate Strategy, Business Management, Stakeholder Communications, Risk Mitigation, Ethical Standards And Conduct, Organizational Structure, Stakeholder Analysis, Accountability

    4.7 stars, 356 reviews, Beginner, Course, 1 - 4 Weeks

    ā˜… 4.7 (356) Ā· Beginner Ā· Course Ā· 1 - 4 Weeks

    Category: Preview
    Preview
  • M

    Madecraft

    Using Design Principles to Enhance Remote Trainings

    Skills you'll gain: Style Guides, Typography, Visual Design, Color Theory, Graphic and Visual Design, Digital Design, Developing Training Materials, Design Elements And Principles, Visual Storytelling, Instructional Design, Web Content Accessibility Guidelines, Graphic Design, Learning Theory

    Beginner Ā· Course Ā· 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • J

    John Wiley & Sons

    Shopify Foundations: Setting Up Your Online Store

    Skills you'll gain: Order Management, Order Fulfillment, Inventory and Warehousing, Inventory Management, Market Opportunities, Retail Store Operations, E-Commerce, Order Processing, Product Assortment, Merchant Services, Retail Management, Product Planning, Market Research, Shipping and Receiving, Merchandising, Web Design, Sales Strategy, Business, Marketing Strategies, Digital Marketing

    Beginner Ā· Course Ā· 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Firm Level Economics: Consumer and Producer Behavior

    Skills you'll gain: Supply And Demand, Market Dynamics, Economics, Business Economics, Consumer Behaviour, Tax, Profit and Loss (P&L) Management, Sales Tax, Resource Allocation, Cost Management, Economics, Policy, and Social Studies, Production Management, Decision Making

    4.8 stars, 2.6K reviews, Intermediate, Course, 1 - 4 Weeks

    ā˜… 4.8 (2.6K) Ā· Intermediate Ā· Course Ā· 1 - 4 Weeks

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • C

    Chegg Skills

    Introduction to Agile Project Management

    Skills you'll gain: Agile Project Management, Agile Methodology, Project Coordination, Project Management Software, Scrum (Software Development), Sprint Planning, Project Management, Collaborative Software, Project Management Life Cycle, Backlogs, Workflow Management, User Story, Project Planning, Risk Management, Change Management, Cross-Functional Collaboration, Strategic Planning, Leadership, Communication, Problem Solving

    Beginner Ā· Course Ā· 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • R

    Rutgers the State University of New Jersey

    Supply Chain Analytics Essentials

    Skills you'll gain: Supply Chain Management, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Working Capital, Inventory and Warehousing, Supply Management, Data Analysis, Strategic Sourcing, Demand Planning, Logistics Management, Operational Efficiency, Data-Driven Decision-Making, Business Metrics, Manufacturing and Production, Financial Analysis, Data Visualization, Performance Improvement, Problem Solving, Critical Thinking and Problem Solving, Storytelling

    4.6 stars, 1.1K reviews, Beginner, Course, 1 - 4 Weeks

    ā˜… 4.6 (1.1K) Ā· Beginner Ā· Course Ā· 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    Tecnológico de Monterrey

    Iniciación y Planificación de Proyectos

    Skills you'll gain: Project Scoping, Stakeholder Management, Stakeholder Engagement, Work Breakdown Structure, Stakeholder Analysis, Scope Management, Stakeholder Communications, Project Planning, Planning, Project Management, Project Management Life Cycle, Influencing, Conflict Management, Leadership, Organizational Structure

    4.7 stars, 4.6K reviews, Mixed, Course, 1 - 4 Weeks

    ā˜… 4.7 (4.6K) Ā· Mixed Ā· Course Ā· 1 - 4 Weeks

    Status: Free trial
    Free trial
  • L

    L&T EduTech

    Energy Management and Automation in Smart Grid

    Skills you'll gain: Energy and Utilities, Electric Power Systems, Electrical Power, Electrical Systems, Electrical Substation, Internet Of Things, System Monitoring, Operations Support Systems, Control Systems, Infrastructure Security, Cybersecurity, Communication Systems, Automation, Failure Analysis, Interoperability, Artificial Intelligence and Machine Learning (AI/ML), Emerging Technologies

    Intermediate Ā· Course Ā· 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
1…848586…399

In summary, here are 10 of our most popular customer engagement courses

  • Introduction to Microsoft Power Platform:Ā Microsoft
  • Estrategias de Negociación:Ā Universidad Nacional Autónoma de MĆ©xico
  • La gestión de personas y equipos:Ā IESE Business School
  • Python Project for Data Engineering:Ā IBM
  • Corporate Governance:Ā Coursera
  • Using Design Principles to Enhance Remote Trainings:Ā Madecraft
  • Shopify Foundations: Setting Up Your Online Store:Ā John Wiley & Sons
  • Firm Level Economics: Consumer and Producer Behavior:Ā University of Illinois Urbana-Champaign
  • Introduction to Agile Project Management:Ā Chegg Skills
  • Supply Chain Analytics Essentials:Ā Rutgers the State University of New Jersey

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrackĀ® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Ā© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok