Patient care courses can help you learn effective communication with patients, the basics of medical terminology, ethical considerations in healthcare, and techniques for managing patient records. You can build skills in empathy, critical thinking, and teamwork, which are vital for providing high-quality care. Many courses introduce tools like electronic health record systems and patient management software, showing how these resources enhance patient interactions and streamline care processes.
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Healthcare Industry Knowledge, Diversity Equity and Inclusion Initiatives, Health Technology, Health Disparities, Health Systems, Health Care, Telehealth, Emerging Technologies, Health Care Administration, Pharmaceuticals, Health Policy, Public Health and Disease Prevention, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adaptability, Diversity and Inclusion, Leadership, Communication, Professional Development, Cultural Diversity, Emotional Intelligence, Initiative and Leadership, Empathy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Anomaly Detection, Computer Vision, Image Analysis, Microsoft Azure, Data Ethics, Artificial Intelligence, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Azure DevOps, Machine Learning, Information Privacy
Beginner · Course · 1 - 4 Weeks

University of Rochester
Skills you'll gain: Health Disparities, Social Determinants Of Health, Health Equity, Community Health, Public Health, Public Health and Disease Prevention, Health Systems, Community Outreach, Data Collection, Research, Program Evaluation
Beginner · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Medical Terminology, Language Learning, Language Competency, Health Care, Literacy, Vocabulary, Nutrition and Diet
Beginner · Course · 3 - 6 Months

University of Michigan
Skills you'll gain: Child Health, Maternal Health, Health Promotion, Social Determinants Of Health, Public Health, Health Equity, Nutrition Education, Community Health, Health Policy, Patient Education And Counseling, Diversity Awareness, Economics, Policy, and Social Studies, Educational Materials, Environmental Issue
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Treatment Planning, Patient Evaluation, Clinical Assessment, Urology, Diagnostic Tests, Pharmacology, Patient-centered Care, Epidemiology, Pathology, Physiology, Risk Analysis, Surgery
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Generative AI, AI Enablement, AI Security, Small Business Accounting, Business Planning, Artificial Intelligence, Case Studies, Predictive Analytics, Forecasting, Business Strategy, Business Ethics, Data Governance, Content Creation, Customer Service
Beginner · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Information Privacy, Medical Privacy, Personally Identifiable Information, Legal Research, General Data Protection Regulation (GDPR), Data Ethics, Law, Regulation, and Compliance, Health Care Procedure and Regulation, Technology Strategies
Intermediate · Course · 1 - 3 Months