Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Harvard Business School Online
Skills you'll gain: Diversity and Inclusion, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Organizational Leadership, Organizational Development, Team Leadership, People Management, Drive Engagement, Team Performance Management, Organizational Effectiveness, Safety Culture, Open Mindset, Recognizing Others, Organizational Change, Decision Making, Cognitive flexibility, Curiosity
Beginner · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Surveys, Survey Creation, Research Design, Research, Research Methodologies, Experimentation, Scientific Methods, Science and Research, Qualitative Research, Research and Design, Data Collection, Psychology, Statistical Methods, Case Studies, Sample Size Determination, Statistical Hypothesis Testing, Statistical Inference, Statistics, Data Analysis
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Data Storytelling, Web Scraping, Google Sheets, Data Visualization, Data Presentation, Statistical Visualization, Spreadsheet Software, Large Language Modeling, Tableau Software, Data Literacy, Dashboard, Pandas (Python Package), Time Series Analysis and Forecasting, Probability & Statistics, Extract, Transform, Load, Statistical Analysis, Statistics, Data Manipulation, Data Analysis, Descriptive Statistics
Beginner · Professional Certificate · 3 - 6 Months

Pearson
Skills you'll gain: Organizational Effectiveness, Business Ethics, Decision Making, Employee Engagement, Motivational Skills, Employee Performance Management, Ethical Standards And Conduct, Strategic Decision-Making, Performance Review, Team Motivation, People Analytics, Drive Engagement, Behavioral Management, Job Analysis, Recognizing Others, Job Evaluation, Productivity, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Reporting, Dashboard, Data Visualization, Dashboard Creation, Interactive Data Visualization, Microsoft Excel, Heat Maps, Trend Analysis, Excel Formulas, Analysis, Spreadsheet Software, Data Validation, Sales, Data Analysis, Business Analysis, Real Time Data, Microsoft Project, Business, Decision Making
Mixed · Course · 1 - 4 Weeks

Case Western Reserve University
Skills you'll gain: Digital Transformation, Design Thinking, Innovation, Digital Assets, Business Transformation, Human Centered Design, Digital Design, Digital Publishing, Systems Architecture, Enterprise Architecture, Business Modeling, Organizational Change, Organizational Structure, Experience Design, Business Logic, Performance Metric
Beginner · Course · 1 - 4 Weeks
Scrum Alliance
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Sprint Retrospectives, Prompt Patterns, Scrum (Software Development), Sprint Planning, Jira (Software), Agile Product Development, Agile Methodology, Taking Meeting Minutes, Backlogs, AI literacy, Responsible AI, AI Workflows, Agile Project Management, User Story, Project Management Software, User Feedback, AI Integrations, Workflow Management
Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Conflict Management, Responsible AI, Strategic Prioritization, Prioritization, Influencing, Business Priorities, Operational Excellence, Accountability, Cross-Functional Collaboration, Emotional Intelligence, Leadership, Growth Mindedness, Plan Execution, AI Enablement, Risking, Microsoft Copilot, Process Optimization, Process Improvement and Optimization, Organizational Change, Decision Making
Intermediate · Professional Certificate · 3 - 6 Months

LearnQuest
Skills you'll gain: Backlogs, Agile Methodology, User Story, Sprint Retrospectives, Sprint Planning, Agile Project Management, Agile Product Development, Product Requirements, Product Management, Meeting Facilitation, Estimation, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Agile Product Development, Product Improvement, Customer Analysis, Analytics, Demand Planning, Usability Testing, Product Management, Customer Insights, A/B Testing, Product Development, Agile Methodology, User Experience, Data-Driven Decision-Making, Customer experience improvement, Predictive Analytics, Data Science, Product Testing, Agile Software Development, Software Development
Beginner · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Amazon DynamoDB, Amazon Web Services, Cloud-Based Integration, Cloud Applications, AWS Kinesis, Event-Driven Programming, Cloud Computing Architecture, NoSQL, Cloud-Native Computing, Relational Databases, Databases, Data Integration, Database Management, Database Management Systems, Serverless Computing
Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Security Management, Threat Management, Intelligence Collection and Analysis, International Relations, Public Safety and National Security, Safety and Security, Risk Management, Cybersecurity, Economics, Policy, and Social Studies
Beginner · Course · 1 - 3 Months