
Skills you'll gain: Content Performance Analysis, Proposal Writing, Proposal Development, Marketing Collateral, Marketing Materials, Security Controls, Finance, Project Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Revenue Recognition, Generally Accepted Accounting Principles (GAAP), Technical Accounting, Financial Reporting, Mergers & Acquisitions, Contract Accounting, Financial Accounting, Intercompany Accounting, Consolidation, Equities, Income Tax, Accounting, Cost Accounting, Financial Statements
Mixed · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Business Mathematics, Profit and Loss (P&L) Management, Applied Mathematics, Income Statement, Graphing, Gross Profit, Financial Analysis, Case Studies, Business Metrics, Operating Cost, Business Analysis, Financial Statements, Arithmetic, Business, Algebra, Sales
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Sales Process, B2B Sales, Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Sales Management, Sales Strategy, HubSpot CRM, Customer Relationship Management, Data Quality, Data-Driven Decision-Making, Data Integrity, Data Maintenance, Data Entry, Forecasting, Decision Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Dashboard, Conversion Funnel Analysis, Surveys, Content Scheduling, Newsletters, Search Engine Optimization, Marketing Budgets, Email Automation, Data-Driven Marketing, Marketing Analytics, Marketing Automation, Web Analytics, Email Marketing, Content Marketing, Performance Reporting, Google Analytics, Collaborative Software, Social Media Management, Lead Generation
Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Transformation, Digital Marketing, Marketing, Digital Brand Strategy, Strategic Marketing, Digital Marketing Tools, Marketing Strategies, Product Marketing, Market Dynamics, Consumer Behaviour, Customer Engagement, Earned Media, Promotional Strategies, E-Commerce, Shared Media, Product Development, Revenue Management, Content Creation, Branding, Drive Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, OpenAI API, Generative AI, Data Visualization, Data Visualization Software, OpenAI, ChatGPT, Data Literacy, Plot (Graphics), Data Analysis, Python Programming, Data Manipulation, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
Intermediate · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Prompt Engineering Tools, Agentic systems, Generative AI Agents, Generative AI, AI Personalization, No-Code Development, Responsible AI, Risk Management, AI literacy, Large Language Modeling, AI Enablement, ChatGPT, Risk Analysis, LLM Application, Artificial Intelligence, Innovation, Productivity
Beginner · Specialization · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Cash Management, Financial Statement Analysis, Financial Statements, Financial Analysis, Cash Flows, Budgeting, Budget Management, Financial Acumen, Financial Forecasting, Working Capital, Cash Flow Forecasting, Forecasting, Financial Accounting, Profit and Loss (P&L) Management, Gross Profit, Finance, Accounting, Key Performance Indicators (KPIs), Business Metrics, Financial Management
Mixed · Course · 1 - 4 Weeks