
Skills you'll gain: Income Tax, Tax Preparation, Tax Planning, Tax Compliance, Tax, Tax Management, Tax Returns, Tax Laws, Sales Tax
★ 4.8 (12) · Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Inquiries, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Communication Strategies, Interpersonal Communications, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
★ 4.9 (8) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Investment Banking, Mergers & Acquisitions, Banking, Market Analysis, Financial Services, Financial Market, Capital Markets, Financial Analysis, Market Research, Financial Trading, Corporate Strategy, Corporate Finance, Research Reports, Sales
★ 5 (14) · Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Closing (Sales), B2B Sales, Sales Process, Sales Presentations, Selling Techniques, General Sales Practices, Direct Selling, Enterprise Sales, Concision, Customer Analysis, Overcoming Objections, Verbal Communication Skills, Oral Expression, Business Communication, Adaptability, Communication, Decision Making
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Business Metrics, Analytics, Digital Transformation, Business Analytics, Business Intelligence, Performance Measurement, Big Data, Business Analysis, Data Analysis, Business Process Improvement, Performance Metric, Key Performance Indicators (KPIs), E-Commerce, Financial Services, Cash Flows, Financial Acumen, Return On Investment, Data Literacy, Profit and Loss (P&L) Management, Financial Analysis
★ 4.7 (81) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Outbound Calls, Operational Efficiency, AI Workflows, Agentic Workflows, Generative AI Agents, Workflow Management, Customer Service, AI Integrations, Automation, Prompt Engineering, Systems Integration, Customer Communications Management
★ 4.9 (7) · Beginner · Guided Project · Less Than 2 Hours

Macquarie University
Skills you'll gain: Oral Expression, Due Diligence, Customer Analysis, Entrepreneurial Finance, Sales Presentations, Ideation, Business Ethics, Stakeholder Engagement, Design Thinking, Selling Techniques, Business Valuation, Marketing Strategy and Techniques, Contract Negotiation, Social Media Campaigns, Market Opportunities, Governance, Social Media Strategy, Negotiation, Digital Media Strategy, Market Analysis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Accounts Payable, Accounts Payable and Receivable, Accounts Receivable, Billing & Invoicing, Invoicing, Accounting Software, Workflow Management, Payment Processing, Accounting Records, Data Entry, Business Process Automation, Tax Compliance, Document Management, Spreadsheet Software, Excel Formulas, Financial Controls, Verification And Validation
Beginner · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Sales Presentation, Fundraising, Growth Strategies, Product Marketing, Customer Acquisition Management, Strategic Marketing, Product Development, Market Opportunities, Business Planning, Market Research, New Product Development, Presentations, Entrepreneurial Finance, Business Strategy, Persona Development, Customer Analysis, Market Analysis
★ 4.3 (15) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Technology Strategies, Process Improvement, Customer and Client Support, Business Development
★ 4.9 (14) · Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Advertising Campaigns, Campaign Management, Advertising, Online Advertising, Advertising Sales, Social Media Marketing, Digital Advertising, Lead Generation, Automation
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Business Planning, Customer Support, Strategic Planning, Business Strategy, Marketing Strategy and Techniques, E-Commerce, Business Modeling, Customer and Client Support, Digital Marketing, Entrepreneurship, New Business Development, Marketing Strategies, Digital Marketing Campaigns, Competitive Analysis, Operations Management
Beginner · Course · 1 - 4 Weeks