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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Packt

    Advanced World-Building, Effects, and Final Scene Polishing

    Skills you'll gain: Unreal Engine, 3D Assets, Virtual Environment, Video Game Development, Augmented and Virtual Reality (AR/VR), Computer Graphics, Animation and Game Design

    Advanced · Course · 1 - 3 Months

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    EDUCBA

    Develop a C# .NET Color Weigh Scale Application

    Skills you'll gain: Database Design, Relational Databases, Database Management, Database Application, C# (Programming Language), SQL, Business Logic, Software Development Life Cycle, Data Management, Systems Development, Application Development, Application Design, User Interface (UI), Data Validation, Test Case

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Optimize, Evaluate, and Forecast Your Cloud Spend

    Skills you'll gain: Cost Management, Financial Management, Resource Allocation, Resource Utilization, Cost Estimation, Predictive Modeling, Forecasting, Capacity Management, Operating Cost, Financial Modeling, Data-Driven Decision-Making, Cost Benefit Analysis, Gap Analysis, Performance Analysis

    Intermediate · Course · 1 - 4 Weeks

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    Macquarie University

    Excel Skills for Business: Intermediate II

    Skills you'll gain: Excel Formulas, Microsoft Excel, Excel Macros, Data Validation, Spreadsheet Software, Data Modeling, Financial Forecasting, Data Integrity, Business Modeling, Automation

    4.8
    Rating, 4.8 out of 5 stars
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    8.5K reviews

    Intermediate · Course · 1 - 3 Months

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    University of Illinois Urbana-Champaign

    The Digital Marketing Revolution

    Skills you'll gain: Marketing Strategies, Marketing, Digital Media Strategy, Marketing Effectiveness, Digital Transformation, Digital Advertising, Digital Marketing, Marketing Channel, Consumer Behaviour, Brand Strategy, Innovation

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
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    1.8K reviews

    Beginner · Course · 1 - 4 Weeks

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    Northeastern University

    Software Quality Control and Management Part 2

    Skills you'll gain: Software Quality Assurance, Test Automation, Usability Testing, Quality Assurance, Software Testing, Usability, Test Tools, Software Development Life Cycle, Selenium (Software), Acceptance Testing, Test Script Development, Back-End Web Development, API Testing, Test Case, User Experience Design, Human Computer Interaction, Functional Testing, Cloud Computing, Database Management Systems, Leadership

    Intermediate · Course · 1 - 3 Months

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    Cisco Learning and Certifications

    Cloud and Hybrid Applications and Media Resources

    Skills you'll gain: Hybrid Cloud Computing, Cloud-Based Integration, Cloud Computing, Key Management, Session Initiation Protocols, Network Troubleshooting, Network Monitoring, Cloud Security, Collaborative Software, Systems Integration, Live Streaming, Telecommunications, Encryption, Communication Systems

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Mastering Categorical Data Analysis with SAS

    Skills you'll gain: Logistic Regression, SAS (Software), Predictive Analytics, Advanced Analytics, Model Evaluation, Data Analysis, Statistical Analysis, Regression Analysis, Statistical Modeling, Exploratory Data Analysis, Correlation Analysis, Statistical Methods, Small Data, Statistical Hypothesis Testing, Probability & Statistics, Descriptive Statistics

    Intermediate · Course · 1 - 4 Weeks

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    Board Infinity

    Forecasting for Marketers: Mastering Google Analytics

    Skills you'll gain: Marketing Budgets, Stakeholder Engagement, Data-Driven Decision-Making, Marketing Effectiveness, Marketing Planning, Analytics, Data Presentation, Predictive Modeling, Trend Analysis, Presentations, Dashboard, Performance Reporting, Data Quality

    Beginner · Course · 1 - 4 Weeks

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    Edureka

    Generative Engine Optimization (GEO) Business Applications

    Skills you'll gain: Content Marketing, Digital Media Strategy, AI Personalization, Marketing Analytics, Customer Insights, Market Intelligence, Ethical Standards And Conduct

    Advanced · Course · 1 - 4 Weeks

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    University of Maryland, College Park

    Product Management Essentials

    Skills you'll gain: Stakeholder Management, Product Management, Team Leadership, Product Development, Commercialization, Product Lifecycle Management, Team Management, Product Strategy, Marketing, Market Opportunities, Requirements Management, Innovation, Leadership, Agile Methodology, User Experience, Customer Insights

    4.6
    Rating, 4.6 out of 5 stars
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    332 reviews

    Beginner · Course · 1 - 4 Weeks

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    LearnKartS

    Launch Digital Products with ChatGPT & AI

    Skills you'll gain: AI Enablement, Ideation, Product Automation, Value Propositions, E-Commerce, Digital Transformation, Email Marketing, Search Engine Optimization, Keyword Research, Video Production

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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1…878889…549

In summary, here are 10 of our most popular customer experience courses

  • Advanced World-Building, Effects, and Final Scene Polishing: Packt
  • Develop a C# .NET Color Weigh Scale Application: EDUCBA
  • Optimize, Evaluate, and Forecast Your Cloud Spend: Coursera
  • Excel Skills for Business: Intermediate II: Macquarie University
  • The Digital Marketing Revolution: University of Illinois Urbana-Champaign
  • Software Quality Control and Management Part 2: Northeastern University
  • Cloud and Hybrid Applications and Media Resources: Cisco Learning and Certifications
  • Mastering Categorical Data Analysis with SAS: EDUCBA
  • Forecasting for Marketers: Mastering Google Analytics: Board Infinity
  • Generative Engine Optimization (GEO) Business Applications: Edureka

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