Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Architectural Drawing, AutoCAD, Technical Drawing, Computer-Aided Design, Drafting and Engineering Design, Architectural Design, Building Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Solution Selling, Budget Management, Account Strategy, Productivity Software, Financial Management, Financial Data, Consultative Selling, Administrative Support, Negotiation, Sales Process, Business Ethics, Customer Relationship Management (CRM) Software, Contract Negotiation, Key Performance Indicators (KPIs), Account Management, Microsoft Copilot, Client Services, Content Management, Relationship Building, Generative AI
Advanced · Professional Certificate · 3 - 6 Months

Rice University
Skills you'll gain: Data Visualization Software, File I/O, Data Visualization, Plot (Graphics), Package and Software Management, Python Programming, Data Cleansing, Programming Principles, Data Manipulation, Development Environment, Data Structures, Scripting, Data Storage, Data Import/Export, Data Processing, Data Analysis, Program Development, Data Integration, Scripting Languages, Computer Programming
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Verification And Validation, Software Quality Assurance, Software Quality (SQA/SQC), Debugging, Maintainability, Regression Testing, Quality Assurance, Data Quality, Issue Tracking, Root Cause Analysis, Business Intelligence, Jira (Software)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Large Language Modeling, Retrieval-Augmented Generation, LLM Application, PyTorch (Machine Learning Library), Generative Model Architectures, Generative AI, Natural Language Processing, AI Workflows, Hugging Face, Vector Databases, Transfer Learning, Embeddings, Text Mining, Model Evaluation, Model Deployment, Data Preprocessing, Recurrent Neural Networks (RNNs), Deep Learning, Reinforcement Learning
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Programmable Logic Controllers, Real-Time Operating Systems, Program Development, Human Machine Interfaces, Automation, System Monitoring, Simulations
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Express, Adobe Firefly, Typography, Digital Design, Visual Design, Layout Design, Creative Design, Graphic Design, Color Theory, User Interface and User Experience (UI/UX) Design, Logo Design, Generative AI Agents, Content Creation, Creativity
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Vibrations, Test Engineering, Product Testing, Performance Testing, Human Factors, Engineering Analysis, Digital Signal Processing, Laboratory Testing, Scientific Visualization, Data Integration, Root Cause Analysis
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Overcoming Objections, Lead Generation, B2B Sales, Sales Presentation, Closing (Sales), Negotiation, Inside Sales, Phone Sales, Cold Calling, Sales Process, Sales, Selling Techniques, Account Strategy, Sales Strategy, Outside Sales, Customer Acquisition Management, Marketing Strategies, Email Marketing, Rapport Building, Communication Strategies
Mixed · Course · 3 - 6 Months

Skills you'll gain: OpenAI API, Generative Model Architectures, Hugging Face, Programming Principles, Computer Programming, Software Installation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Marketing Analytics, Web Analytics, Content Performance Analysis, Marketing Effectiveness, Marketing Automation, Data Analysis, Customer Insights, Data-Driven Decision-Making, Statistical Analysis, Web Analytics and SEO, Model Evaluation, Anomaly Detection, Continuous Monitoring, Quality Assessment, Verification And Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Transformation, Digital Transformation, Asset Management, Information Technology Operations, Cloud Computing
Beginner · Course · 1 - 3 Months