Ita courses can help you learn negotiation strategies, conflict resolution techniques, and effective communication skills. You can build expertise in cultural awareness, persuasive speaking, and relationship management. Many courses introduce tools like role-playing simulations and case studies to practice these skills in realistic contexts, enhancing your ability to navigate complex interpersonal dynamics.

Skills you'll gain: Scope Management, Project Schedules, Budget Management, Project Scoping, Project Performance, Scheduling, Stakeholder Engagement, Resource Management, Work Breakdown Structure, Cost Estimation, Requirements Management, Resource Allocation, Stakeholder Communications, Performance Metric, Milestones (Project Management), Project Management, Capacity Management, Quality Assessment, Estimation, Forecasting
Intermediate · Course · 1 - 3 Months

Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Asset Management, Disaster Recovery, Business Continuity Planning, Business Continuity, Information Technology Operations, IT Service Management, Information Systems, IT Infrastructure, Data Security, Auditing, Patch Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Loss Prevention, Security Testing, Network Security, Cryptography, Security Controls, Cloud Security, Encryption, Data Security, Information Assurance, Cybersecurity, Identity and Access Management, Penetration Testing, Cloud Computing, Cyber Risk, Vulnerability Scanning, Authorization (Computing), Computer Security Incident Management, Information Privacy
Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Presentation, Lead Generation, Prospecting and Qualification, Sales Strategy, Sales Process, Target Audience, Phone Sales, Customer Analysis, Customer Relationship Management (CRM) Software, Social Media Marketing, Communication Strategies, Personalized Service, Email Automation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Graphic Design, Design, Graphic and Visual Design, Color Matching, Branding, Marketing Materials
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Media Strategy, Social Media Marketing, Digital Marketing, Social Media, Marketing Communications, Digital Advertising, Marketing Channel, Customer Engagement, Media Strategy, Marketing, Advertising, User Feedback, Marketing Strategies, Target Audience, Consumer Behaviour, Communication, Mobile Banking
Mixed · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Technology Strategies, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, Technology Solutions, Digital Transformation, Responsible AI, Insurance, Data Ethics, Business Process Automation, Emerging Technologies, Change Management, Customer Service, AI Personalization, Automation, AI Product Strategy, Operational Efficiency
Beginner · Course · 1 - 4 Weeks