Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Legal Strategy, Legal Proceedings, Legal Research, Legal Writing, Policy Analysis, Case Studies, Learning Strategies, Economics

Skills you'll gain: Zero Trust Network Access, Cloud Computing Architecture, Serverless Computing, Cloud Management, Virtual Private Networks (VPN), General Networking, Identity and Access Management, Role-Based Access Control (RBAC), Containerization

Skills you'll gain: AI Personalization, Fraud detection, Generative AI, Responsible AI, Data Ethics, Data Management, People Analytics, HR Tech, AI Product Strategy, Data Governance, Big Data, Machine Learning Algorithms, Governance, Business Strategy, Human Resources, Credit Risk, Business Transformation, Artificial Intelligence, Machine Learning, Analytics

Skills you'll gain: Intellectual Property, Legal Strategy, Legal Risk, Regulation and Legal Compliance, Case Studies, Business Requirements, Case Law, Business Strategy, Innovation, Analysis

Skills you'll gain: Risk Management Framework, Compliance Auditing, Regulatory Compliance, Communication Strategies

Skills you'll gain: Business Writing, Business Correspondence, Business Communication, Writing, Organizational Skills, Concision, Writing and Editing, Proofreading, Grammar, Communication, Editing, Organizational Strategy, Persuasive Communication, Verbal Communication Skills, Communication Strategies

Skills you'll gain: Database Management, Databases, Relational Databases, Database Architecture and Administration, Data Security, User Accounts, Secure Coding, SQL, Application Security, Vulnerability Scanning, NoSQL, Role-Based Access Control (RBAC), Encryption, Data Manipulation

Skills you'll gain: Consultative Selling, Communication, Consumer Behaviour, Trustworthiness, Marketing Psychology, Solution Selling, Sales Presentation, Persuasive Communication, Sales, Sales Strategy, Needs Assessment, Customer Relationship Building, Rapport Building, Influencing, Customer Insights, Storytelling, Empathy, Target Audience, Cultural Sensitivity

Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Strategy, Growth Strategies, Competitive Analysis, Law, Regulation, and Compliance, Product Strategy, E-Commerce, Market Analysis, Market Share

Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Incident Response, Computer Security Incident Management, Cybersecurity, Threat Management, Data Security, Cyber Attacks, Malware Protection, Endpoint Security, Network Security, Firewall

Skills you'll gain: Criminal Investigation and Forensics, Legal Proceedings, Legal Hearings, Litigation and Civil Justice, International Relations, Legal Strategy, Law, Regulation, and Compliance, Public Safety and National Security, Ethical Standards And Conduct, Case Law, Interactive Learning, Case Studies