Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Macquarie University
Skills you'll gain: Value Propositions, Sales Strategy, Sales, Marketing Strategies, Storytelling, User Research, Presentations, Social Media Marketing, Customer Insights, Strategic Marketing, Goal Setting, Fundraising and Crowdsourcing, Brand Strategy, Entrepreneurial Finance, Key Performance Indicators (KPIs), Strategic Partnership, Business Priorities, Professional Networking
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Key Performance Indicators (KPIs), Data Integration, Spreadsheet Software, Excel Formulas, Performance Measurement, Excel Macros, Business Intelligence, Data Visualization Software, Data Presentation, Data Visualization, Microsoft Office, Microsoft 365, Productivity Software, Data Entry, File Management, Document Management, Data Management, User Interface (UI)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Preprocessing, Data Visualization, Performance Tuning
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Semiconductors, Manufacturing Standards, Production Process, Manufacturing Operations, Electronics Engineering, Manufacturing Processes, Electronics, Process Control, Process Engineering, Chemical Engineering, Materials science, Infrastructure Security, Security Controls, Network Infrastructure, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: QuickBooks (Accounting Software), Vendor Management, Inventory and Warehousing, Accounting Software, Customer Data Management, Financial Analysis, Billing & Invoicing, Sales Management, Financial Reporting, Expense Management, Payroll, Accounts Payable, Bookkeeping, Cash Flows, Accounts Receivable
Beginner · Course · 1 - 3 Months

Skills you'll gain: DevOps, Cloud Deployment, Amazon Elastic Compute Cloud, Technical Analysis, Real Time Data
Advanced · Course · 1 - 3 Months

Skills you'll gain: 3D Modeling, Computer Graphics, Visualization (Computer Graphics), Animation and Game Design, Graphical Tools, Design Software, Image Quality, Layout Design
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Agile Methodology, Agile Project Management, Scrum (Software Development), Sprint Retrospectives, Meeting Facilitation, Team Management, Sprint Planning, Team Building, Team Leadership, User Story
Beginner · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Stakeholder Analysis, Stakeholder Management, Influencing, Business Relationship Management, Professional Networking, Conflict Management, Strategic Leadership, Organizational Effectiveness, Risk Analysis, Leadership Studies, Emotional Intelligence, Ethical Standards And Conduct, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Routing Protocols, Wide Area Networks, Network Security, Network Routing, Data Centers, TCP/IP, Open Shortest Path First (OSPF), Network Protocols, Network Switches, Virtual Machines, Network Administration, Virtual Local Area Network (VLAN), Virtualization, Virtual Private Networks (VPN), Wireless Networks, Network Monitoring, Computer Networking, Firewall, Network Troubleshooting, Network Architecture
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: 3D Modeling, Software Installation, Computer Graphics, Visualization (Computer Graphics), Animations, System Configuration, User Interface (UI)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Cross-Channel Marketing, Customer Analysis, Target Audience, Content Performance Analysis, Marketing Effectiveness, Campaign Management, Data Presentation, Advertising Campaigns, Digital Marketing, Performance marketing, Marketing Strategies, Consumer Behaviour, Data-Driven Decision-Making, Performance Analysis, Marketing Budgets
Beginner · Course · 1 - 4 Weeks