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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Coursera

    Getting Started with ALM in Azure DevOps

    Skills you'll gain: Azure DevOps Pipelines, Azure DevOps, Application Lifecycle Management, Agile Project Management, CI/CD, Continuous Deployment, Continuous Integration, Infrastructure as Code (IaC), Version Control, Agile Methodology, DevOps, Test Automation, Sprint Planning, Release Management, User Story, Software Quality Assurance

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    University of Toronto

    Introduction to Self-Driving Cars

    Skills you'll gain: Control Systems, Robotics, Embedded Software, Automation, Software Architecture, Simulations, Safety Assurance, Hardware Architecture, Systems Architecture, Computer Vision, Mathematical Modeling, Safety Standards, Global Positioning Systems

    4.7
    Rating, 4.7 out of 5 stars
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    2.9K reviews

    Advanced · Course · 1 - 3 Months

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    Universidad Nacional Autónoma de México

    Marketing en redes sociales desde cero

    Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Brand Strategy, Digital Marketing, Content Creation, Performance Analysis, Target Audience, Marketing Analytics, Brand Awareness, Marketing Strategies, Marketing, Instagram, Customer Engagement, Performance Metric, TikTok, Facebook, LinkedIn, Surveys, Business Metrics

    Beginner · Course · 1 - 3 Months

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    Starweaver

    AI in Clinical Decision Support & Diagnostics

    Skills you'll gain: Health Technology, Medical Imaging, Diagnostic Radiology, Clinical Documentation, Radiology, Clinical Assessment, Clinical Nursing, Responsible AI, Diagnostic Tests, Health Informatics, X-Ray Computed Tomography, Clinical Research, Predictive Analytics, Artificial Intelligence, Decision Support Systems, AI Personalization, Patient-centered Care

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    DeepLearning.AI

    Generative Adversarial Networks (GANs)

    Skills you'll gain: Generative Adversarial Networks (GANs), Generative Model Architectures, Generative AI, PyTorch (Machine Learning Library), Image Analysis, Convolutional Neural Networks, Deep Learning, Model Evaluation, Responsible AI, Artificial Neural Networks, Data Ethics, Machine Learning, Image Quality, Unsupervised Learning, Information Privacy, Data Synthesis

    4.7
    Rating, 4.7 out of 5 stars
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    2.4K reviews

    Intermediate · Specialization · 1 - 3 Months

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    Board Infinity

    Empowerment and Wellness: A Mindfulness Journey for Women

    Skills you'll gain: Mindfulness, Resilience, Emotional Intelligence, Compassion, Communication, Personal Development, Stress Management, Personal Care, Self-Awareness, Empowerment, Mental Health, Persistence, Goal Setting

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Build Data-Driven C# Desktop Applications with SQL Server

    Skills you'll gain: C# (Programming Language), Microsoft SQL Servers, Application Development, Data Validation, Application Design, Database Application, Business Reporting, SQL, Data Access, User Interface (UI), Issue Tracking, Data Integrity, User Interface (UI) Design, Data Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Status: AI skills
    AI skills
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    Microsoft

    Microsoft Business Analyst

    Skills you'll gain: Microsoft Power Platform, Excel Formulas, Process Flow Diagrams, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Microsoft Excel, Software Development Life Cycle, Requirements Analysis, Requirements Elicitation, Quality Management, Diagram Design, Pivot Tables And Charts, Microsoft Visio, Power BI, Microsoft Power Automate/Flow, Business Analysis, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
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    1.5K reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    Microsoft

    Modern Data Architecture Fundamentals with Microsoft Fabric

    Skills you'll gain: Data Architecture, Microsoft Azure, Data Lakes, Enterprise Architecture, Data Warehousing, Data Integration, Virtualization, Cloud Storage, Data Transformation, Data Governance, Real Time Data, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    University of Michigan

    Evaluating Designs with Users

    Skills you'll gain: Usability Testing, User Experience Design, User Experience, UI/UX Research, User Research, Test Case, Usability, Human Computer Interaction, Test Planning, Interviewing Skills

    4.8
    Rating, 4.8 out of 5 stars
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    299 reviews

    Beginner · Course · 1 - 3 Months

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    EDUCBA

    Apply C# Computer Graphics with Drawing & Visual Effects

    Skills you'll gain: Application Design, Software Visualization

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Create & Deploy Company Websites Using Apache & PHP

    Skills you'll gain: HTML and CSS, Web Design, UI Components, Web Analytics and SEO

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

customer experience strategy (cx)
customer experience improvement
customer experience in telecommunication
branding and customer experience
generative ai for customer experience optimization
ai for customer experience with chatbots and analytics
voice of the customer (voc): enhancing experiences
1…969798…550

In summary, here are 10 of our most popular customer experience courses

  • Getting Started with ALM in Azure DevOps: Coursera
  • Introduction to Self-Driving Cars: University of Toronto
  • Marketing en redes sociales desde cero: Universidad Nacional Autónoma de México
  • AI in Clinical Decision Support & Diagnostics: Starweaver
  • Generative Adversarial Networks (GANs): DeepLearning.AI
  • Empowerment and Wellness: A Mindfulness Journey for Women: Board Infinity
  • Build Data-Driven C# Desktop Applications with SQL Server: EDUCBA
  • Microsoft Business Analyst: Microsoft
  • Modern Data Architecture Fundamentals with Microsoft Fabric: Microsoft
  • Evaluating Designs with Users: University of Michigan

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